Sales Service Engineer

Company Description

Repute Engineers Pvt. Ltd. is a Pune-based company in Maharashtra, India, specializing in industrial solutions. With its operations headquartered in Chinchwad, REPUTE serves a variety of industries with a focus on providing high-quality engineering support. The company is committed to delivering excellence and fostering innovation in every project. REPUTE prioritizes creating a positive impact both internally and externally through its services.

Key Responsibilities

• Research market data to understand customer requirement.
• Enquiry generation – understanding customer needs
• Prepare and submit techno-commercial offers with the help of pre-engineering team.
• Responsible for Order Booking
• Maintain customer data base information updated
• Present & participate in exhibitions to enhance business
• Travelling extensively in assigned geography is essential
• The roles entail an understanding of various equipment in processing of beverage and dairy products,

  especially Aseptic Milk Processing Plant & Filling Machine.

• Understand customer service needs and prepare for resolution for quick solution at site.
• Perform servicing of Repute supplied equipment at customer sites
• Trouble shooting of food processing system such as Aseptic Milk Processing Equipment, Filling Machine, Homogenizers, pasteurizers, sterilizers, CIP etc.  
• Work proactively to ensure timely service intervention in maintaining customer equipment and ensure highest uptime of customer plants
• Promote service agreement for critical process equipment to cover them under the AMC
• Closely work internally with project team to have up-to-date PLC programs and back-up to support the customer

Technical & Essential Skills

• Must have knowledge of food, fruit, juices, beverage, dairy, or similar process & equipment.
• Sales experience in Dairy & Beverage Sector preferable
• Understand Engineering drawing like P&ID, GA Layout of Customer requirement.
• A positive attitude with a strong understanding of the importance of Customer requirement.
• General Computer knowledge, good written & oral communication skills
• Enthusiasm to grow customer base.
• Must have experience of working with Aseptic Milk Processing Equipment & Filing Machine.
• Must have experience of working at sites or on process sites as maintenance engineer on similar products.
• Willingness to travel across India and abroad as per the requirement of the service demand.

Qualification

• B.E. Dairy Technology / Food Technology / Chemical / Mechanical / Electrical
• Management qualification preferred but not essential

Location: