SALES & SERVICE ENGINEER

Description

We are seeking a motivated and skilled Sales & Service Engineer to join our team in India. This role involves providing exceptional technical support and service to our customers while also assisting in the sales process. The ideal candidate will have a blend of engineering knowledge and customer service skills to ensure client satisfaction and product effectiveness.

Responsibilities

• Provide technical support and service to customers in the field of sales and product installation.
• Conduct product demonstrations and training sessions for clients.
• Identify customer needs and recommend appropriate solutions and products.
• Assist in troubleshooting and resolving technical issues related to products and services.
• Collaborate with sales team to ensure customer satisfaction and retention.
• Prepare and submit reports on service activities and customer feedback.

Skills and Qualifications

• Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field).
• Strong understanding of technical concepts and product specifications.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Proficiency in using computer software related to engineering and sales support.
• Problem-solving skills and the ability to think critically under pressure.
• Customer service orientation and a passion for helping clients succeed.