Sales Representative

About the Role

We’re looking for an enthusiastic and customer-centric Experience Center Executive (Sales Support) to join our dynamic showroom team. This role is ideal for someone with a strong interest in sales, interiors, or design—who thrives in high-engagement environments and values structured work processes.

You’ll be the first face customers meet and the steady hand behind order coordination, follow-ups, and after-sales engagement.

Key Responsibilities

• Customer Engagement: Greet and guide walk-in customers with a professional and welcoming approach. Understand their needs and showcase the product range accordingly.
• Lead Management: Handle inbound leads from digital platforms. Call, qualify, invite, and follow up on potential customers systematically.
• Order Support: Assist in preparing basic order forms and maintaining sales documentation under the guidance of the EC Manager.
• Dealer Coordination: Liaise with designated partners and dealers to check product availability, coordinate deliveries, and follow up on execution status.
• Daily Reporting: Maintain daily reports, update CRM tools or MIS spreadsheets, and support documentation required for internal audits.
• Program Enrolment: Assist in onboarding influencers like architects and interior designers into our exclusive loyalty initiatives.
• Reputation Building: Encourage and guide satisfied customers to share their experience via Google reviews, enhancing the showroom’s digital credibility.

What We’re Looking For

• 1–3 years of customer-facing experience, preferably in a showroom, retail, or B2C environment
• Strong verbal communication skills in English and local language
• Basic proficiency in Excel / Google Sheets and comfort with CRM-style tools
• A polished, professional presence with a service-first mindset
• Willingness to learn and follow structured processes with discipline
• Background in tiles, sanitaryware, modular kitchens, or interior design is a plus

What You’ll Get

• Exposure to premium clientele including architects and designers
• Structured sales training and process discipline
• Opportunity to grow into a managerial or key account role
• Performance-based incentives and brand-led engagement programs

Job Type: Full-time

Pay: ₹10,111.50 - ₹31,524.86 per month

Application Question(s):

• Are you willing to relocate to Morbi, Gujarat?

Experience:

• Sales: 1 year (Preferred)
• Tiles Industry: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Gujarati (Preferred)

Work Location: In person