Sales Project Success Manager

ATT Communication Services

9 - 14 years

7 - 11 Lacs

gurugram

Posted:3 hours ago| Platform:

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Skills Required

wireless telecom data analysis operational excellence excel revenue assurance project management process improvement customer service business solutions

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordinate cross-functional teams to ensure timely release and delivery of high-capacity orders post-sales.
Act as the primary customer advocate, resolving issues and maintaining transparent communication throughout the order lifecycle.
Monitor order progress, provide updates, and escalate risks to maintain high service levels and customer satisfaction.
Analyze delivery data to identify bottlenecks and drive process improvements.
Manage revenue assurance activities to ensure accurate order fulfillment and revenue capture.
Support and mentor junior team members, fostering collaboration and a results-driven environment.

What Youll Need:

Strong communication skills to manage interactions at all organizational levels, including executive discussions.
Exceptional problem-solving and decision-making abilities in cross-functional and high-pressure environments.
Effective time management and adaptability to shifting priorities and tight deadlines.
Customer-focused mindset with the ability to advocate and build trust with clients and internal teams.
Leadership skills to influence teams and cascade critical messages clearly and concisely.
Collaborative approach to work well within diverse teams and mentor peers.

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