Sales Officer

SchedulingJob Summary:

Key Responsibilities:

1. Sales Process Execution

1. Generate

   Enquiries

   through daily digital (04) and physical (06) client interactions through Site Visit/Project/Eng./architect/ Old & Institutional Visit.
2. Convert enquiries to

   Leads

   , and identify the

   Decision-Makers

   .
3. Introduce yourself, the

   Company

   , and its

   products/services

   .
4. Understand the clients

   pain points

   , project needs, and technical challenges.
5. Offer

   Customized Solutions

   using product expertise.
6. Submit the

   First Quotation

   , handle

   Negotiations

   , and finalize

   Orders

   .
7. Oversee all

   Documentation

   ,

   Supply

   , and

   monitor Daily Schedule.

8. Ensure timely

   Payment Collection

   as per agreed terms.

2. Daily & Weekly Operations

• Make a minimum of

  10 client calls per day

  (04 digital, 06 physical).
• Maintain a

  lead pipeline

  of both new and existing customers.
• Ensure

  monthly sales target

  achievement (volume + revenue).
• Follow up for

  payment collections

  regularly.

3. Reporting & CRM

• Submit a

  weekly site visit report

  in Excel format.
• Update all Lead and Customer Interactions in the

  Excel sheets /CRM tool.

• Maintain a clean and accurate

  customer database

  (for Future Branding & Marketing Purpose).

4. Product Knowledge & Training

• Attend all

  internal product and sales training

  sessions.
• Stay updated with

  new product developments

  , application techniques, and project-specific needs.

5. Market Intelligence (MIS)

• Track competitor

  Sales/Branding/Advertise/Social/Knowledge sharing activities, & market pricing, and regional demand trends.
• Identify upcoming

  construction projects

  and local influencers.

6. Customer Relationship & Objection Handling

• Address client

  complaints

  promptly and professionally, coordinate quality, Operation, or Account Team as per requirement.
• Build long-term relationships for repeat orders.
• Ensure high levels of

  customer satisfaction

  .

7. Customer Onboarding & scheduling

• On-board new customers every month as per targets (minimum 03 to 04 is compulsory).
• Plan

  site visits

  ,

  quotation submissions

  , and

  delivery schedules

  systematically.

8. Forecasting & Planning

• Prepare and submit

  monthly and quarterly sales forecasts

  .
• Support strategic planning based on ground-level feedback.
• Develop a

  strategic plan to identify

  white space opportunities, untapped markets, and potential customers in order to

  enhance overall market reach

  .

Qualifications & Skills:

• Bachelors degree in Business, Civil Engineering, Marketing, or related field (preferred).
• 13 years experience in

  construction product sales

  , preferably

  Ready Mix Concrete

  .
• Strong interpersonal, negotiation, and communication skills.
• Ability to manage client objections and resolve technical concerns.
• Familiar with

  CRM tools

  ,

  Excel reporting

  , and basic

  market research

  .
• Willing to travel extensively to

  construction sites

  and client offices.

, including site visits, projects, and engagements