Nileshkumar Devidayal Chaurasiya

SchedulingJob Summary: The Sales Officer is responsible for driving revenue growth through direct sales of Ready Mix Concrete and construction products/services. The role focuses on generating enquiries, converting leads into orders, building strong client relationships, and ensuring timely delivery, documentation, and after-sales service. The position demands proactive site visits, client engagement, negotiation skills, and thorough product knowledge. Key Responsibilities: 1. Sales Process Execution You will follow the structured Sales Process : Generate Enquiries through daily digital (04) and physical (06) client interactions through Site Visit/Project/Eng./architect/ Old & Institutional Visit. Convert enquiries to Leads , and identify the Decision-Makers . Introduce yourself, the Company , and its products/services . Understand the clients pain points , project needs, and technical challenges. Offer Customized Solutions using product expertise. Submit the First Quotation , handle Negotiations , and finalize Orders . Oversee all Documentation , Supply , and monitor Daily Schedule. Ensure timely Payment Collection as per agreed terms. 2. Daily & Weekly Operations Make a minimum of 10 client calls per day (04 digital, 06 physical). Maintain a lead pipeline of both new and existing customers. Ensure monthly sales target achievement (volume + revenue). Follow up for payment collections regularly. 3. Reporting & CRM Submit a weekly site visit report in Excel format. Update all Lead and Customer Interactions in the Excel sheets /CRM tool. Maintain a clean and accurate customer database (for Future Branding & Marketing Purpose). 4. Product Knowledge & Training Attend all internal product and sales training sessions. Stay updated with new product developments , application techniques, and project-specific needs. 5. Market Intelligence (MIS) Track competitor Sales/Branding/Advertise/Social/Knowledge sharing activities, & market pricing, and regional demand trends. Identify upcoming construction projects and local influencers. 6. Customer Relationship & Objection Handling Address client complaints promptly and professionally, coordinate quality, Operation, or Account Team as per requirement. Build long-term relationships for repeat orders. Ensure high levels of customer satisfaction . 7. Customer Onboarding & scheduling On-board new customers every month as per targets (minimum 03 to 04 is compulsory). Plan site visits , quotation submissions , and delivery schedules systematically. 8. Forecasting & Planning Prepare and submit monthly and quarterly sales forecasts . Support strategic planning based on ground-level feedback. Develop a strategic plan to identify white space opportunities, untapped markets, and potential customers in order to enhance overall market reach . Qualifications & Skills: Bachelors degree in Business, Civil Engineering, Marketing, or related field (preferred). 13 years experience in construction product sales , preferably Ready Mix Concrete . Strong interpersonal, negotiation, and communication skills. Ability to manage client objections and resolve technical concerns. Familiar with CRM tools , Excel reporting , and basic market research . Willing to travel extensively to construction sites and client offices. , including site visits, projects, and engagements