Sales Manager West Asia Ceramics

Imerys is the world's leading supplier of mineral-based specialty solutions for the industry with 3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers" products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts. Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA. Sales Manager West Asia Ceramics JOB SUMMARY/PURPOSE As a Sales Manager for the Sanitaryware industry in West Asia, you will play a pivotal role in developing markets, identifying new opportunities, and converting them into sales to enhance the company's market presence in the Ceramic Industry. You will be responsible for managing customers and prospects within your portfolio, driving business and market development in the geographical scope, contributing to the commercial strategy, and ensuring the profitability of activities within your perimeter. Key Tasks And Responsibilities - Achieve commercial targets and implement a strategic sales plan to expand the customer base and strengthen the company's presence in the market. - Manage customer inquiries, orders, sample requests, and complaints effectively to maintain strong customer relationships. - Work on account management for medium accounts and support Key Account Managers for large accounts to negotiate contracts, identify growth opportunities, and enhance customer relationships. - Coordinate with internal teams to meet customer requirements and ensure smooth business operations. - Build lasting customer relationships by understanding their needs and providing excellent customer service. - Collaborate with internal support functions to deliver the best customer experience and drive agents/distributors to achieve sales targets. - Ensure compliance with safety rules and contribute to hygiene, safety, and environmental objectives. Other Important Functions - Motivate and lead your team to achieve shared commercial goals. - Collaborate with the Tech Support team to provide value creation through technical support to customers. - Work with other support functions to deliver world-class service to Imerys customers. JOB SPECIFICATIONS Education - Bachelor's degree or above in Ceramics, Material Science, Material Engineering, Chemistry, Mechanical, or related fields. - Postgraduate business management education is an advantage. Experience - 15+ years of Sales experience in Whiteware Ceramics, Glass, Cement, Refractories, or related industries. - Experience in overseas sales/business is beneficial. - Proficiency in CRM programs is advantageous. - Experience in Kiln Furniture/Refractories is helpful. - Prior experience in an MNC is an advantage. Languages - Proficiency in English is required. - Knowledge of other Indian regional languages such as Bengali, Gujarati is advantageous. Position Type - Full-time and Permanent For technical issues, please contact: recruiting.support@imerys.com Please note that only applications submitted through the online application process will be considered to ensure fairness and legal compliance in our recruitment processes.,