Sales Manager

Position Overview:

We are seeking a dynamic, well-spoken, and experienced Sales Manager cum Store Manager to lead operations at our Suee Handloom Store in Fort Kochi. The ideal candidate will be responsible for managing daily store activities, ensuring excellent customer experience, and driving sales through effective communication and brand representation.

Key Responsibilities:

Sales & Customer Service

• Greet and engage customers, explaining the story, craftsmanship, and uniqueness of Suee products.
• Achieve monthly sales targets and ensure customer satisfaction.
• Maintain in-depth knowledge of all products, fabrics, and their making process.
• Handle customer queries, feedback, and ensure a pleasant in-store experience.

Store Operations

• Oversee daily operations of the store, ensuring cleanliness, visual merchandising, and inventory organization.
• Manage billing, cash handling, and sales records.
• Coordinate with the head office for stock updates, product deliveries, and sales reports.
• Ensure displays are attractive and aligned with the brand’s aesthetic.

Team & Administration

• Supervise and motivate sales staff (if applicable).
• Maintain staff schedules and ensure smooth store functioning.
• Support management in planning in-store promotions, events, and exhibitions.

Reporting & Communication

• Prepare daily and monthly sales reports.
• Provide feedback on fast-moving and slow-moving products.
• Report maintenance or operational issues promptly.

Requirements:

• Education: Graduate in any discipline (Preferred: Business, Fashion, or Retail Management).
• Experience: Minimum 2–3 years of experience in retail sales or store management, preferably in apparel, lifestyle, or handloom sector.
• Skills:
• Excellent communication skills in English (Malayalam and Hindi will be an added advantage).
• Confident, customer-friendly, and well-presented.
• Ability to multitask and handle customers from diverse backgrounds, including tourists.
• Basic computer literacy (POS billing, MS Excel, Email).
• Strong sense of responsibility, punctuality, and attention to detail.

Personal Attributes:

• Passionate about handlooms, crafts, and sustainable fashion.
• Polite, proactive, and result-oriented.
• Team player with leadership qualities.

Gender:

Male or Female – both encouraged to apply.

Preference:

Candidates from Ernakulam district or nearby areas will be given preference.

Salary:

Commensurate with experience and industry standards. Attractive incentives based on performance.

Work Location:

Suee Handloom Store, Fort Kochi, Kerala

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person