Sales Manager

Sales Manager

Roles & Responsibilities:

• Sales Strategy & Execution

  : Control and monitor the distribution network and plan sales promotion activities.

• Customer Support

  : Handle documentation and support customers in building application files, mitigating any issues.

• Service Delivery

  : Work with support functions to ensure optimum turnaround time (TAT) and service delivery, providing customers with feedback on loan status and necessary resolutions.

• Relationship Management

  : Build relationships with partners to generate business leads.

• Reporting

  : Maintain a database, prepare MIS reports, and provide regular updates on performance.

• Cross-Selling

  : Cross-sell insurance and other related products to customers.

• Team Leadership

  : Create and maintain a culture of customer satisfaction across all levels within the team.

Skills Required:

• Proven experience in a sales manager role, preferably within a financial services environment.
• Strong skills in managing distribution networks and planning promotional activities.
• Excellent customer service and communication skills with a strong focus on customer satisfaction.
• Ability to handle documentation and manage the application process effectively.
• Proficiency in maintaining databases and reporting.

QUALIFICATION:

• Bachelor's degree in Business, Finance, or a related field, or equivalent experience.