Sales Manager Product and Portfolio

As a Collections Manager, you will be responsible for managing collections (30+, 90+ NCL, Recoveries) in alignment with business standards. Your primary focus will be driving productivity, enhancing performance, and managing or reducing expenses. It is crucial for you to ensure effective process design and governance to mitigate risks associated with outsourcing, including reputational risk, operational risk, credit risk, and information security risk. Additionally, your role will involve providing valuable insights to Credit Risk and Credit Policy to uphold Credit Quality. **Key Responsibilities:** - Ensure the availability of adequate collections infrastructure at all times. - Manage flow/loss rates as per the collection plan for 30+, 90+, NCL, NPA, and provisions. - Meet and enhance productivity and performance metrics as set by the business. - Reduce expenses through improvements in productivity and performance. - Govern operational risk, credit risk, market risk, and information security risk. - Provide feedback on Credit Quality and Credit Policy. - Drive digitization and productivity enhancement initiatives. **Qualifications Required:** - Proven experience in collections management or related field. - Strong understanding of risk management principles. - Excellent analytical and problem-solving skills. - Ability to effectively manage people or work independently. This job role will also involve responsibilities related to risk and internal controls, including governance of operational risk, credit risk, market risk, and information security risk. You will be required to conduct timely reviews and audits to effectively manage these risks.,