- Role: Manager - Sales Operations
- Industry: Telecoms, Managed IT, Security
- Market Place: B2C United Kingdom.
- Nature: Sales operations team management, oversee functions & a large team for a Britain based technology Business Sales, Team building, Man-Management, Cost metrics, Productivity Evaluation, Sales, Appointments, Order Signing, Quality Approval and customer-service day to day all complete client-lifecycle journey functions for B2B Clients at a whole
We are seeking a dynamic and results-driven Sales Operations Manager with a strong background in international outbound BPO sales processes to lead our UK-based B2C sales function. This is an exciting opportunity to join a fast-growing British technology company offering telecom, IT, and security solutions to residential customers.
Key Responsibilities
- Lead and manage a high-performing outbound sales team targeting UK residential customers.
- Drive performance across multiple sales pods, ensuring KPIs and conversion targets are consistently met.
- Optimize dialer strategies, lead allocation, and campaign execution for maximum ROI.
- Coach, mentor, and develop Team Leaders and Sales Executives to enhance productivity and morale.
- Collaborate with marketing and product teams to align sales strategies with customer needs.
- Monitor sales metrics, prepare reports, and present insights to senior leadership.
Desired Candidate Profile
- Minimum 5 years of experience managing international outbound voice processes in a BPO or contact centre environment.
- Proven track record in B2C sales, preferably in telecom, IT, or home security domains.
- Strong leadership and team development skills.
- Experience with dialer systems, CRM tools, and sales analytics.
- Excellent communication, negotiation, and stakeholder management abilities.
- Willingness to relocate or work remotely with occasional travel to UK offices.
CTC, Bonuses & Rewards: -Salescom Services Private Limited is an equal opportunity employer. Our operations and company vision are quite niche and heavily focused towards being a massively successful operations engaging in next generation sales, marketing, support, and information technology enabled services & solutions. CTC for the right person is not pre- defined as such however will be a best match than the local industry for the right person. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.Annual CTC guidance for our Sales Manager position remains at Annual CTC of INR 7.4 to 8.2 Lakhs annual, excluding quarterly & annual targeted variable rewards however this guidance will change based on the evidence at hand on current fixed income levels etc. Café Facilities, generous leaves, medical insurance paid for, massive exposure to a large, fast growing Britain based technology Business’s local operations & constant re-investments in your skills, training & development will be there to enjoy in this role!
How To Apply
Interested candidates are invited to submit their resume and cover letter to puja.ganguly@salescom.in in confidence. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates. We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer
