Sales Manager

About Us:

Hotel Essentials is a fast-growing brand that supplies premium products to hotels, including toiletries, room essentials, linens, towels, bathrobes, and more. Trusted by hospitality leaders, we are committed to quality, service, and long-term relationships.

Role Overview:

We are hiring a motivated Business Development Executive / Sales Manager to manage store walk-in customers, handle inbound leads from ads, follow up with prospects, prepare quotations, and drive direct B2B sales. This role is perfect for someone who wants to grow into a leadership position and build a long-term career in sales and business development.

Key Responsibilities:

• Attend and assist walk-in clients at our store.

• Handle inbound leads generated through ads (calls, WhatsApp, and messages).

• Make outbound calls to follow up with prospects and convert leads into sales.

• Understand customer requirements and prepare & share quotations accordingly.

• Maintain and update daily lead tracking sheets and sales reports.

• Coordinate with backend and delivery teams for smooth order fulfillment.

• Ensure excellent customer experience and build long-term client relationships.

• Take ownership of the sales process and contribute ideas to improve results.

What We’re Looking For:

• 1–3 years of experience in sales, retail, B2B, or hospitality supply preferred.

• Excellent communication skills – spoken and written.

• Ability to work independently and handle customer interactions professionally.

• Basic knowledge of Excel or Google Sheets (for managing leads and quotes).

• Must be proactive, confident, and solution-oriented.

• Based in or willing to relocate to Siliguri.

Career Growth & Opportunities:

Get the opportunity to grow into a Team Leader or Sales Head role as the business expands.

Learn end-to-end business development – from lead handling to negotiation to closing.

Be part of a brand that is scaling across regions – strong potential for future growth.