Sales Manager - B2B

Key Responsibilities:

• Regularly engage with existing clients to understand their evolving needs. Act as a strategic partner and trusted advisor to foster long-term collaborations.
• Proactively explore upselling and cross-selling opportunities by recommending new products, solutions, or services aligned with client requirements.
• Oversee the end-to-end order process to ensure timely, accurate, and high-quality delivery of products or services.
• Drive successful negotiations that benefit both the client and the organization, focusing on securing long-term contracts and repeat business.
• Meet or exceed defined sales goals for both revenue retention and account expansion. Monitor performance regularly to stay aligned with targets.
• Address client concerns promptly and effectively to maintain high levels of satisfaction and loyalty. Resolve issues to ensure seamless service.
• Prepare detailed reports on client interactions, sales progress, account health, and customer feedback. Share actionable insights with internal teams for continuous improvement.

Qualifications:

• 2-7 years of proven B2B sales experience, preferably in the interior design, furniture, or building materials industry
• Demonstrated experience working with architects, interior designers, contractors, or similar professionals
• Strong communication skills in English and the local/regional language
• Ability to develop and maintain strong relationships with decision-makers and stakeholders
• Customer-oriented mindset with a focus on long-term relationship building