Sales Head VinFast Dealership

Job Title:

Location:

Company:

Reporting To:

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Experience Required:

VinFast

Key Responsibilities:

• Design and implement effective sales strategies to meet monthly, quarterly, and annual targets set by VinFast India and dealership leadership
• Build and manage sales funnels (walk-ins, digital leads, referrals) ensuring high conversion rates
• Identify local market trends and competitor activities to develop winning sales propositions and offers

Team Management & Development

• Lead a team of Sales Consultants, Team Leaders, and CRM executives, fostering a high-performance, customer-first culture
• Track daily performance metrics including enquiry handling, test drives, booking ratios, and retail targets
• Conduct regular product training, soft-skills sessions, and field coaching for the team

Customer Experience & Brand Representation

• Ensure end-to-end customer satisfaction from enquiry to delivery, maintaining high

  Customer Satisfaction Index (CSI)

• Establish showroom SOPs aligned with VinFasts global brand standards and digital-first customer journey
• Handle escalations and high-value clients directly when needed

Revenue Management & Target Achievement

• Drive sales across new car retail, finance & insurance, EV charging packages, and accessories
• Maximize per-unit profitability while ensuring competitive pricing strategies
• Liaise with Used Car division (if present) for exchange offers and cross-promotions

OEM Coordination & Compliance

• Work closely with VinFast India territory and regional teams for forecasting, inventory planning, scheme rollouts, and corporate sales programs
• Ensure compliance with all VinFast dealership standards including DMS usage, digital reporting, and audit protocols
• Regularly submit MIS, stock aging reports, and campaign performance reviews

Skills & Competencies:

• Proven leadership in premium or electric vehicle car sales
• Excellent understanding of customer behavior in urban premium markets like Kolkata
• Strong negotiation, communication, and team-building skills
• Data-driven, goal-oriented, and digitally savvy (CRM, DMS, MS Excel, etc.)
• Entrepreneurial mindset with a bias for action

Preferred Background:

• Prior experience with EV brands (e.g.,MG, BYD, Hyundai , etc.) or premium car dealerships (e.g., Skoda, VW, Toyota, Jeep)
• Exposure to digital lead management platforms and EV ecosystem products (chargers, apps, services)
• Experience in launching a new brand or model will be an advantage