Sales Head - IT Software

Role We are seeking a dynamic Sales and Operations Leader to drive business growth across South India for our Data Recovery, Data Erasure Services, and Software Products. This role demands a proven track record in direct and indirect software sales, with a strong ability to solution complex IT offerings and lead high-performing, multi-location teams. The leader will be responsible for managing P&L, achieving revenue targets, and delivering operational excellence across the South Zone and West Zone. Key Deliverables Own overall business administration, revenue, profitability, and operations for all assigned branches in the South Zone and West Zone. Lead and manage multi-location branch teams to achieve zonal targets and operational excellence. Design and execute sales and operations plans, maintain healthy pipelines, and conduct regular business reviews. Drive new customer acquisition and explore untapped segments for short- and long-term growth. Deepen wallet share through strong account mapping and relationship building with existing clients. Maintain and grow client relationships, ensuring consistent repeat business and high satisfaction levels. Build strategic relationships with key decision-makers in IT and procurement departments. Conduct competitive benchmarking and market analysis to provide actionable insights to teams and leadership. Capture emerging customer needs and relay insights to R&D and product teams to fuel innovation. Lead regular client visits with the sales team to strengthen relationships and motivate performance. Mentor and train the sales team, fostering peak performance, motivation, and capability development. Build, retain, and inspire a high-performing team while ensuring adherence to SOPs and compliance. Strategize and represent the company at trade events to drive brand visibility and business opportunities. Deliver regular progress reports and sales forecasts using key metrics for internal and external stakeholders. Ensure high levels of client satisfaction and service quality at all times. Experience and Skills 12 -18 years of progressive experience in software/IT services sales to corporate clients. Proven experience of managing multi-location operations with teams of 20+ professionals, driving revenue growth and operational excellence. Strong strategic mindset with exceptional analytical and communication skills to influence stakeholders at all levels. Well-established relationships across large, mid-sized, and SMB B2B segments, leveraging both direct and indirect (channel) sales models. Hands-on understanding of digital lead generation and social media marketing to support sales initiatives. Meticulous attention to detail, ensuring flawless execution and consistent achievement of business targets. Strong written and verbal communication skills in English are mandatory, along with fluency in local languages. Proficiency in other South Indian languages such as Tamil, Telugu, and Malayalam will be an added advantage. Qualification: Any Graduate or BE/B.Tech in IT or related fields (Preferred). Certifications in Backup, Storage, Windows, or VMware are a plus. PGDM/MBA in Sales & Marketing (Preferred) Core Competencies / Leadership & Behavioral Skills Excellent interpersonal skills to build and maintain strong relationships with clients, partners, and internal teams. Confident presentation skills to effectively communicate complex solutions to diverse audiences. Strong emotional intelligence and behavioral skills to lead, motivate, and manage teams across multiple locations. Ability to adapt communication style and approach based on stakeholder needs and cultural nuances. Perks: Health & Wellness Work-Life Balance Recognition & Awards Collaborative Culture Learning & Development Professional Growth