Sales Executive - Telecaller

Job Description

Job Title: Sales Executive – Telecaller Location: New Delhi (Chattarpur) Job Type: Full-time About the Role: We are seeking a dynamic and persuasive Sales Executive – Telecaller to join our team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, understanding their needs, and closing sales. This role also includes providing excellent customer service and building strong client relationships. Key Responsibilities: ● Make outbound calls to prospective customers to generate leads and pitch products/services. ● Handle inbound customer queries, provide accurate information, and resolve concerns professionally. ● Understand customer needs and suggest suitable solutions to drive conversions. ● Achieve daily, weekly, and monthly sales targets. ● Maintain detailed records of calls, leads, follow-ups, and conversions in CRM tools. ● Collaborate with team members and leaders to optimize call strategies and share feedback. ● Upsell and cross-sell services to existing clients as appropriate. ● Adhere to script guidelines and compliance policies during all interactions. Key Requirements: ● Minimum 3-4 years of experience in BPO/telecalling, with exposure to sales and customer handling. ● Strong communication and interpersonal skills in Hindi and English. ● Proven ability to meet or exceed sales targets in a fast-paced environment. ● Familiarity with lead generation and sales conversion techniques. ● Good knowledge of MS Excel and basic CRM tools. . What We Offer: ● Competitive salary + performance-based incentives. ● Supportive and energetic team environment. ● Opportunities for career growth and skill development. Show more Show less