Sales Executive

Sales Executive (Sales Back Office)

Location: Kuriachira, Thrissur
Industry: Stainless Steel Trading (B2B)
Department: Sales / Back Office
Job Type: Full-Time
Experience Level: 2-5 Years

Job Summary:

We are seeking a motivated and energetic Sales Executive to join our sales back-office team. The candidate will be responsible for supporting front-line sales by following up with existing clients and engaging with new prospects across various industries. This role is critical in maintaining customer relationships, updating databases, and generating qualified leads to support the overall sales process.

Key Responsibilities JD :

• Conduct daily follow-ups with existing clients to ensure repeat orders, address queries, and maintain customer relationships.
• Engage with new prospects through calls, emails, and online channels to introduce company products and offerings.
• Identify customer needs and forward leads to senior sales personnel or field sales team for further closure.
• Maintain accurate customer information and activity updates in the CRM or database.
• Send quotations, product details, and follow up for feedback and negotiation support.
• Coordinate with the logistics and accounts team for order processing and delivery follow-up.
• Assist the sales team in achieving monthly sales targets by contributing to lead conversion.
• Report daily call activity, responses, and follow-up actions to the sales supervisor.
• Stay updated with basic product knowledge in stainless steel sheets, coils, pipes, and industry trends.

Key Skills & Requirements:

• Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
• 2-5 years of experience in tele sales, customer service, or sales coordination (preferably in B2B or industrial sectors).
• Good communication skills in English (Hindi or Arabic is a plus).
• Strong phone handling and active listening skills.
• Familiarity with CRM systems, MS Office (especially Excel and Outlook).
• Positive attitude, target-oriented mindset, and willingness to learn.
• Ability to work under pressure and manage multiple tasks.

What We Offer:

• Training in B2B sales operations and product knowledge.
• Exposure to the industrial and stainless steel trading market in the UAE.
• Supportive team environment and growth opportunities.
• Competitive salary with incentive-based rewards.

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Job Type: Full-time

Pay: ₹15,000.00 - ₹30,396.64 per month

Language:

• English (Required)

Work Location: In person