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Hireginie Talent Cloud
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Sales Executive (B2C) - Automotive

Sales Executive (B2C) - Automotive

Hireginie Talent Cloud

3 - 7 years

3 - 5 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

ecommerce marketing b2c sales online sales e-commerce platforms automotive sales cross selling shopify after sales service communication skills customer support upselling order management lead generation direct to consumer crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: B2C Sales Executive

Location: Bangalore

Qualification: Graduate in Business, Marketing, or related field.

About the role:

Responsibilities:

Handle inbound customer queries via website, social media, email, and calls.
Guide customers through product selection and purchase decisions.
Drive upselling and cross-selling of motorcycle accessories.
Process orders through websites or other sales platforms.
Coordinate with warehouse/logistics teams to ensure timely delivery.
Track returns, exchanges, and warranty claims.
Assist in managing website listings, product information, and pricing.
Monitor performance of B2C sales channels and report key metrics.
Collaborate on digital campaigns, flash sales, and promotions.
Ensure a high level of customer satisfaction through proactive service.
Maintain after-sales communication and resolve grievances.
Build relationships with repeat customers and nurture loyalty.

Requirements:

Excellent verbal and written communication skills.
Familiarity with ecommerce platforms (Shopify, WooCommerce, etc.).
Passion for motorcycling and understanding of motorcycle accessories is a strong plus.

Key Attributes:

Customer-centric mindset.
Energetic and driven personality.
Tech-savvy and comfortable with digital tools.
Strong organizational and follow-up skills.
Team player with a go-getter attitude.

About Hireginie:

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