Sales Engineer

Job Description

Position Summary: We are seeking a skilled and motivated Sales Engineer to join our sales team. The ideal candidate will have a strong technical background in centrifuge systems or related mechanical/chemical engineering fields, combined with excellent sales acumen. The Sales Engineer will be responsible for generating leads, managing customer relationships, preparing cost estimations and quotations, and providing technical support throughout the sales process. You will work closely with our clients to identify their needs, tailor solutions, and close sales. Key Responsibilities: Lead Generation & Sales Prospecting: Identify and target potential customers in the pharmaceutical sector. Build and maintain a pipeline of qualified leads through cold calls, email outreach, and attending industry events. Develop and nurture relationships with key decision-makers, including pharmaceutical manufacturers, research institutions, and laboratories. Technical Consultation & Solution Selling: Act as a technical expert to understand customer needs and propose centrifuge systems and related solutions. Conduct product demonstrations and presentations, explaining complex technical concepts in simple terms to non-technical stakeholders. Work closely with the engineering team to design and recommend customized centrifuge solutions based on client requirements. Quotation & Cost Estimations: Prepare accurate and detailed quotations for centrifuge machines and related equipment, including technical specifications and pricing. Provide cost estimations for installation, maintenance, and after-sales support. Ensure timely and precise follow-up on quotes and negotiation of pricing terms. Sales Support & Coordination: Collaborate with the project management and engineering teams to ensure the timely delivery and installation of sold systems. Provide ongoing technical support to customers as needed throughout the sales cycle and post-sale. Assist with the preparation of tenders, bids, and proposals for large-scale projects. Market Intelligence & Reporting: Stay updated on industry trends, competitor activities, and customer needs. Provide regular sales activity reports, including lead generation, progress updates, and forecast data. Track customer feedback and market trends to recommend product improvements or new offerings. Customer Relationship Management: Develop and maintain strong, long-term relationships with key accounts in the pharmaceutical industry. Address customer concerns and provide prompt, efficient solutions. Ensure customer satisfaction throughout the lifecycle of the product, from initial inquiry to post-sales support.