Sales Coordinator

Position Overview

The Sales Logistics Coordinator is responsible for overseeing the logistical aspects of sales operations, ensuring timely and accurate delivery of products to customers. This role requires close collaboration with the sales team, supply chain partners, and customers to streamline processes and optimize performance.

Responsibilities

• Handling enquiries & RFQs from customers and helping sales to secure bookings.
• Quoting the customers within a TAT
• Coordinating and negotiating with agents & customers to secure business.
• Coordinating with Customer Service to penetrate customer business with teamwork.
• Sending weekly Sales report to management.
• Participating in RFQ and online Bids also securing the same.
• Resolving issues of customer related to enquiries and quotations.
• Generating new business with new customers.
• Developing & maintain good coordination b/w sales and Operation
• Supporting developing sales by tele sales and follow up with customers for pricing feedback
• Extending all backup support to Respective sales
• Raising accurate quotations for customers and preparing daily inquiry reports and logging the same in system
• Proactive follow-up on all major target customers
• Calling customers and follow up after sending quotes and get their feedback on pricing and update sales
• Ensure no complaint from customer or partners.
• Ensure no additional cost to the company.
• Close co-ordination within internal departments.
• Ensure regular update on industry, market news to all sales and operations.
• MIS reports and monitor the performance closely.
• Customer Relationship Management

Requirements & Qualifications

• Should have experience in making quotations for network office support
• Must posess knowledge about Inco Terms
• Excellent interpersonal & communication skills (Verbal and written)
• Self- motivated & ability to work independently
• Working Knowledge & understanding of International Freight and Operation