Sales Coordinator-Female

As a Sales Coordinator, your primary responsibility is to serve as a bridge between the sales team, customers, and various internal departments. Your role involves facilitating effective communication and coordination among sales representatives, customers, and stakeholders. This includes collaborating with Purchase, Warehouse, and Logistics departments to ensure timely delivery of products or services to customers. You will be entrusted with overseeing the proper utilization of the CRM system by ensuring accurate data entry, regular updates, and maintaining data integrity. Additionally, you will play a key role in obtaining approvals from stakeholders related to credit, refunds, and returns. Your interactions with customers, whether through phone, email, or in-person, will involve providing them with detailed information about products, services, pricing, and order status. Handling customer inquiries, resolving issues, and delivering exceptional customer service will be crucial aspects of your daily tasks. You will also support the sales team by assisting with administrative duties such as preparing quotes, proposals, and sales presentations. Moreover, maintaining and updating customer and sales-related databases, including contact information, sales activities, and order history, will be part of your routine. Following up with customers post-sales to gather feedback, ensure satisfaction, and identify opportunities for upselling or cross-selling will be essential. You will be responsible for generating regular sales reports to help management evaluate team progress and pinpoint areas for improvement. Upholding quality service standards within the organization and contributing to team efforts will be integral to your role. Staying informed about market trends, competitor activities, and industry developments is essential to your success. Collaborating with the showroom team to achieve overall sales objectives, sharing best practices, and fostering a positive work environment are key expectations. Active participation in sales meetings, training sessions, product knowledge enhancement programs, behavioral training sessions, and other learning and development initiatives is encouraged. This is a full-time position with benefits including cell phone and internet reimbursement, leave encashment, paid sick time, paid time off, and provident fund. A Bachelor's degree is preferred for this role.,