Sales Coordinator

Location: Mysore, Karnataka

Industry: Water Filtration Products and Services

Company: ECOSENSE India Office (Headquartered in Dubai)

Key Responsibilities:

• Responsible for Account Management, Generation of planned Service Revenue and additional Product Sales Revenues from existing customers.
• Act as a single point of contact within the company (Account Management) for all existing customers, making sure that all customer related matters are addressed promptly.
• Deliver exceptional customer service and client handling via phone, email, and other communication platforms
• Timely preparation & execution of Service Contracts and AMCs (new and renewal)
• Prepare and submit Product/Service Quotations to existing customers proactively, follow up for timely receipt of PO/Order Confirmations.
• Maintain an active and cordial relationship with clients
• Handle customer queries, feedback, complaints, and follow-ups with professionalism, strong customer orientation and empathy
• Maintain and update client records in CRM systems and internal databases
• Maintain service documentation system
• Ensure smooth onboarding and communication with new and existing clients
• Ensure all customer communication is well-documented and accurately updated in CRM.
• Timely renewal of Supplier Registration with customers.

Requirements:

• 2–3 years of experience in sales, customer service, client support, or coordination roles
• Strong verbal and written communication skills in English
• Proven experience in documentation tasks such as preparing AMCs, contracts, and quotations
• Excellent organizational and multitasking abilities
• Customer-focused mindset with problem-solving skills
• Proficient in MS Office (Word, Excel) and basic CRM tools
• Bachelor’s degree or higher preferred

Salary: Rs 1.8L ~ Rs 3.0L per annum

About

ECOSENSE is a dedicated team with extensive experience in sustainable water quality products and services. Since our founding in 2013, we have become the leading provider in the UAE, serving multinational corporations, top-rated hotels, and various institutions. Our success is driven by a strong commitment to customer-centricity.

Our mission is to promote the adoption of eco-friendly products and technologies through innovative business models, always prioritizing the well-being of our customers, society, and the environment. As we continue to grow, we are focused on building a strong team to drive our success.

Thank you for considering a career with us at ECOSENSE. We look forward to your application and the opportunity to welcome you to our team.

Best regards,
The ECOSENSE Team

Job Type: Full-time

Pay: ₹180,000.00 - ₹300,000.00 per year

Application Question(s):

• Do you possess strong written and verbal communication skills in English?
• Do you have experience with MS office?

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)
• Client support: 2 years (Preferred)
• CRM software: 1 year (Preferred)

Location:

• Mysore, Karnataka (Required)