Sales Consultant

Job Title:

Location:

Job Summary:

Key Roles and Responsibilities:

• Manage all inbound inquiries from potential guests and convert them into bookings.
• Meet and exceed individual and team sales targets.
• Maintain accurate records of reservations and customer interactions.
• Provide information about resort services, packages, and amenities.
• Follow up with prospective guests to ensure seamless booking experiences.
• Collaborate with the team to optimize booking processes and guest satisfaction.
• Uphold high standards of professionalism and customer service at all times.

Desired Candidate Profile:

• Minimum of 1 year of relevant work experience in reservations or customer service.
• Excellent written and verbal communication skills in English.
• Strong computer proficiency, including word processing, spreadsheets, and email software.
• Prior experience in call handling and sales will be an advantage.
• Ability to work 6 days a week with a positive and adaptable attitude.

Communication Skills:

• Outstanding written and verbal communication in English.
• Professional and courteous interaction with guests and team members.

Educational Qualifications:

• Graduate or Undergraduate with relevant experience.

Shift Timings:

• 9-hour shift (No night shifts)
• 6 week-offs per month as per the roster.

Why Join Us

• Be part of a renowned eco-friendly resort with a commitment to sustainable hospitality.
• Opportunity to develop your career in the hospitality and tourism sector.
• Friendly and collaborative work environment.

If you are passionate about providing exceptional guest experiences and thrive in a dynamic setting, we would love to hear from you!