Sales Consultant

Key Responsibilities:

Customer Engagement and Sales:

• Greet customers in a friendly and professional manner and understand their preferences and requirements.
• Showcase the features, specifications, and benefits of different vehicle models to customers.
• Conduct test drives to allow customers to experience the performance and functionality of vehicles firsthand.
• Answer customer inquiries regarding vehicle pricing, financing options, warranties, and additional features.
• Assist customers in selecting the most suitable vehicle based on their budget, lifestyle, and preferences.
• Negotiate pricing and terms of sale to reach mutually beneficial agreements with customers.

Product Knowledge and Demonstration:

• Stay updated on the latest automotive trends, technologies, and features of the vehicles in the dealership's inventory.
• Conduct product demonstrations to highlight the unique selling points and advantages of various vehicle models.
• Provide accurate information about vehicle specifications, performance capabilities, fuel efficiency, safety features, and optional upgrades.
• Address customer concerns or objections regarding vehicle features, pricing, or financing with confidence and professionalism.

Sales Process Management:

• Maintain accurate records of customer interactions, vehicle inventory, sales transactions, and follow-up activities using CRM software.
• Coordinate with the finance and insurance departments to facilitate vehicle financing, leasing, and warranty agreements.
• Prepare and review sales contracts, purchase agreements, and other documentation required for vehicle sales transactions.
• Ensure compliance with dealership policies, procedures, and regulatory requirements throughout the sales process.

Customer Relationship Management:

• Build strong rapport and long-term relationships with customers to promote customer loyalty and repeat business.
• Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage referrals.
• Seek opportunities to upsell or cross-sell additional products and services, such as accessories, maintenance packages, or extended warranties.

Additional Details

Job Requirements

Interview Details

Requirements Documents & Assets

Company Details