Sales Co-ordinator

2 years

0 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Making New Client. New Approach, Daily communication with regular clients
  • Customer service: Answer customer queries by phone, email, or chat, and provide information to help customers use a product or service
  • Customer retention: Proactively engage with customers to build loyalty and enhance retention
  • Customer feedback: Gather customer feedback and share it with product development, sales, and marketing teams
  • Technical issues: Analyze and report product malfunctions, and follow up with customers to ensure their issues are resolved
  • New features: Inform customers about new features and functionalities
  • Training: Train junior customer service representatives
  • Teamwork: Work with internal teams to resolve customer issues
  • Customer complaints: Monitor customer complaints on social media and reach out to provide assistance
  • Customer satisfaction: Ensure customers are satisfied so they are more likely to come back
  • Company image: Build a positive image of the company by helping customers

Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 2 years (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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