Making sure all the leads of the clients after placing orders are met. ➢ Ensuring your existing clients are satisfied through after-sales service. ➢ Always ask them for true feedback. ➢ Servicing the client after receiving the order till the time of collection of payment. ➢ Resolve the queries and questions of all the clients. ➢ Give or support the participants/clients about company products or services. ➢ Acting as a point of contact for complaints and escalating issues to the concern. ➢ Understand client queries and solve them in any manner.
Ambica Enterprises, an authorized STIHL dealership, is seeking a detail-oriented and organized Office Administrator to support daily operations, customer service, and office administration. This role is central to ensuring efficient dealership functions, assisting management, and maintaining excellent communication between departments, customers, and suppliers. Key Responsibilities Office Administration Manage day-to-day administrative duties, including filing, data entry, scheduling, and correspondence. Maintain accurate records of sales, service orders, and inventory. Prepare invoices, process payments, and reconcile daily cash and credit transactions. Handle incoming calls, emails, and walk-in inquiries in a professional manner. Order and manage office supplies, forms, and promotional materials. Customer Service Greet customers and provide general information about STIHL products, services, and promotions. Assist in coordinating repair/service orders. Financial & Reporting Assist with bookkeeping and reporting duties, including accounts payable/receivable and bank deposits. Generate and maintain reports for management (sales performance, inventory levels, service activity, etc.). Ensure all documentation is complete and compliant with company and manufacturer standards. Operational Support Support dealership events, training sessions, and product demonstrations. Contribute to maintaining an organized and professional front office environment. Qualifications Required: Proven administrative or office management experience (1–3 years preferred). Strong computer skills (MS Office, Busy or similar accounting software, POS systems). Excellent communication, organization, and multitasking skills. Customer-first attitude and professional demeanor. High school diploma or equivalent (Associate degree preferred). Preferred: Experience in a retail, dealership, or service environment (automotive, power equipment, or agricultural industry). Knowledge of STIHL products or similar outdoor power equipment. Basic accounting or inventory management experience. Working Conditions Full-time position, Tuesday to Sunday. Office environment within a retail/service setting. May require light lifting of office or product materials (up to 25 lbs). Job Types: Full-time, Permanent Pay: ₹8,435.20 - ₹9,000.00 per month Work Location: In person
Ambica Enterprises, an authorized STIHL dealership, is seeking a detail-oriented and organized Office Administrator to support daily operations, customer service, and office administration. This role is central to ensuring efficient dealership functions, assisting management, and maintaining excellent communication between departments, customers, and suppliers. Key Responsibilities Office Administration Manage day-to-day administrative duties, including filing, data entry, scheduling, and correspondence. Maintain accurate records of sales, service orders, and inventory. Prepare invoices, process payments, and reconcile daily cash and credit transactions. Handle incoming calls, emails, and walk-in inquiries in a professional manner. Order and manage office supplies, forms, and promotional materials. Customer Service Greet customers and provide general information about STIHL products, services, and promotions. Assist in coordinating repair/service orders. Financial & Reporting Assist with bookkeeping and reporting duties, including accounts payable/receivable and bank deposits. Generate and maintain reports for management (sales performance, inventory levels, service activity, etc.). Ensure all documentation is complete and compliant with company and manufacturer standards. Operational Support Support dealership events, training sessions, and product demonstrations. Contribute to maintaining an organized and professional front office environment. Qualifications Required: Proven administrative or office management experience (1–3 years preferred). Strong computer skills (MS Office, Busy or similar accounting software, POS systems). Excellent communication, organization, and multitasking skills. Customer-first attitude and professional demeanor. High school diploma or equivalent (Associate degree preferred). Preferred: Experience in a retail, dealership, or service environment (automotive, power equipment, or agricultural industry). Knowledge of STIHL products or similar outdoor power equipment. Basic accounting or inventory management experience. Working Conditions Full-time position, Tuesday to Sunday. Office environment within a retail/service setting. May require light lifting of office or product materials (up to 25 lbs). Job Types: Full-time, Permanent Pay: ₹8,435.20 - ₹9,000.00 per month Work Location: In person
All accounts in busy software.salse invoice related work