Sales and Marketing Analyst

TE Connectivity

2 - 4 years

4 - 8 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Sales Support Account Management Key Account Management Key Accounts Proposals Price Negotiation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Definition

Supports the management of key accounts, sales support, and account planning and assists with identifying and pursuing new opportunities and addressing customer issues.

Responsibilities

Supporting their day-to-day tasks, including preparing price proposals, creating presentations, and conducting research.
Managing orders, providing general customer support, identifying opportunities for upselling and cross-selling, and collaborating on product launches, promotions, and pricing strategies.
Collaborating with customers to collect information, selling additional products and services to current customers, and ensuring customers' needs are met.
Monitoring the data entry, reporting, maintaining customer records, and being a point of contact for clients, resolving queries and addressing their requests.

Desired Candidate Profile

Education: Generally, requires bachelors degree in appropriate field or local equivalent.
Demonstrated ability to
negotiate effectively
by focusing on collaborative, win-win outcomes rather than positional bargaining.
Skilled in using
active listening, probing, and rapport-building techniques
to drive successful negotiations and resolve differences constructively.
Strong client orientation with a proven track record of
partnering for client success
, including understanding client objectives, business models, and market landscape.
Ability to
build deep, trust-based relationships
with clients, prioritizing their goals over personal agenda to create long-term value.
Proficient in structured
problem-solving methodologies
from identification to resolution—while balancing stakeholder perspectives and analyzing risks and benefits.
Adept at using
diagnostic tools and data-driven approaches
to resolve operational or process-related challenges.
Experience in
relationship management
, delivering prompt and effective client interactions and ensuring continuous client satisfaction.
Capable of monitoring client feedback, proactively addressing service gaps, and driving
strong internal-external collaboration
.
High level of accountability, professionalism, and interpersonal effectiveness across cross-functional teams.

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