Posted:15 hours ago|
Platform:
Work from Office
Full Time
Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage
Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call
Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience
Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer
Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle
Required Skills:
Minimum of 1 year of experience in a similar role
Strong communication and interpersonal skills to manage relationships with high-net-worth individuals
Excellent organizational and time management skills
Ability to work collaboratively with internal teams and external stakeholders
Good analytical and problem-solving skills to pre-empt and resolve customer issues
Experience in the real estate industry is preferred but not mandatory.
If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team.
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