Sales And CRM Specialist

Company Description

Rachna Sagar Pvt. Ltd. is a leading educational publisher established in 1995, known for developing quality educational books for pre-primary to senior secondary students. The company has a wide variety of CBSE & ICSE school textbooks, workbooks, and practice materials across diverse subjects and also provides digital support such as interactive eBooks and audio-video animations. With over 800 titles and alliances with major distributors, Rachna Sagar has established a strong brand presence in the market.

Role Description

This is a full-time, on-site role located in West Delhi for a Sales And CRM Specialist. The Sales And CRM Specialist will be responsible for managing sales, developing and maintaining customer relationships, implementing CRM strategies, conducting market research, tracking sales data, and providing support to customers. The role also involves coordinating with various teams to ensure customer satisfaction and achieving sales targets.

Qualifications

• Sales management and Customer Relationship Management (CRM) experience
• Strong communication and interpersonal skills
• Market research and data analysis skills
• Proficiency with CRM software and tools
• Problem-solving and organizational skills
• Bachelor's degree in Business Administration, Marketing or a related field
• Experience in the publishing or educational industry is a plus
• Ability to work independently and as part of a team