Sales Analyst

As a Sales Analyst for the QuEST team at NetApp, you will play a crucial role in supporting internal and Partner users with business incidents related to the CPQ (Configure, Price, Quote) systems, specifically QE and UCPQ. Your responsibilities will include collaborating closely with the Development and Modelling teams to prioritize and address system defects, as well as participating in business validations and user acceptance testing (UAT) for QE/CPQ system releases. By doing so, you will contribute to ensuring seamless and accurate quoting processes for NetApp. To excel in this role, you should have experience with product configuration, renewal quoting, pricing processes, and systems. A solid understanding of basic storage and cloud concepts is essential. Excellent English language skills, both verbal and written, are required, along with strong comprehension abilities. You should possess outstanding customer service skills, including the capability to host conference calls and online collaboration sessions. Your interpersonal and customer relations skills will be crucial, demonstrated through effective presentation, verbal, and written communication. You should be adept at meeting Service Level Agreements (SLAs) and have the ability to increase sales productivity through streamlining business processes and tools. Furthermore, strong multitasking skills are necessary to manage multiple requests, perform diverse job functions, and support a high-performing sales team. In this dynamic and fast-paced environment, excellent time management, analytical, and problem-solving skills are key. Attention to detail, accuracy, and a commitment to providing outstanding customer service will be integral to your success. A Bachelor's or Master's Degree is required, along with a minimum of 2 years of related experience. At NetApp, we foster a hybrid working environment that enhances connection, collaboration, and culture for all employees. Most roles will involve a combination of in-office and in-person expectations, details of which will be shared during the recruitment process. NetApp offers a workplace where challenges are transformed into business opportunities through innovative thinking and effective data utilization. We prioritize a healthy work-life balance, providing employees with 40 hours of paid time off each year through our volunteer time off program. Our comprehensive benefits package includes healthcare, life and accident plans, emotional support resources, legal services, and financial savings programs to help you plan for the future. We support professional and personal growth through educational assistance and grant access to various discounts and perks to enhance your overall quality of life. If you are eager to contribute to building knowledge and solving significant problems, we invite you to explore opportunities with us at NetApp.,