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SaaS Support Executive (Healthcare)

3 years

0 Lacs

Rajkot Gujarat India

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

saas support healthcare software service chat crm marketing report communication presentation zoom training onboarding

Work Mode

Remote

Job Type

Full Time

Job Description

Job Type:

Industry:

Experience:

Job Summary:

SaaS Support Executive

Key Responsibilities:

  • Understand and clearly communicate the value proposition of the company’s SaaS products.
  • Conduct online product demos and presentations to potential customers.
  • Build and maintain strong relationships with new and existing clients.
  • Follow up with leads generated via calls, emails, chat, and social media.
  • Maintain accurate records of follow up activities using CRM tools.
  • Collaborate with marketing, support, and product teams for continuous feedback and improvements.
  • Report daily work updates to the Sales Manager.

Required Skills & Qualifications:

  • Proven experience in SaaS/B2B software support (preferred).
  • Excellent communication and presentation skills (English, Hindi/Gujarati).
  • Basic understanding of CRM tools and remote sales tools (Zoom, Google Meet, etc.).
  • Comfortable working independently and managing time efficiently.
  • Bachelor’s degree in Business, Marketing, or a related field.

Benefits:

  • Training and onboarding support.
  • Opportunity to grow in a fast-growing SaaS company.

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