14835 Saas Jobs - Page 5

Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As an AWS Infrastructure Engineer, you play a crucial role in building, and maintaining a cloud infrastructure on Amazon Web Services (AWS). You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the Cloud infrastructure on AWS Continuously monitoring the health and performance of the infrastructure and resolving any issues. Using tools like CloudFormation, Terraform, or Ansible to automate infrastructure provisioning and configuration. Administer the EC2 instance’s OS such as Windows and Linux Working with other teams to deploy secure, scalable, and cost-effective cloud solutions based on AWS services. Implement monitoring and logging for Infra and Apps Keeping the infrastructure up-to-date with the latest security patches and software versions. Collaborate with development, operations and Security teams to establish best practices for software development, build, deployment, and infrastructure management Tasks related to IAM, Monitoring, Backup and Vulnerability Remediation Participating in performance testing and capacity planning activities Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: 3 - 6 years of hands-on experience in AWS Cloud, Cloud Formation template, Windows/Linux administration Understanding of 2 tier, 3 tier or multi-tier architecture Experience on IaaS/PaaS/SaaS Understanding of Disaster recovery Networking and security expertise Knowledge on PowerShell, Shell and Python Associate/Professional level certification on AWS solution architecture ITIL Foundational certification Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of container technologies such as Docker, Kubernetes and OpenShift. Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Knowledge on Chef, Puppet, Bamboo, Concourse etc Knowledge on Microservices, DataLake, Machine learning etc Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with AWS, System administration, IaC etc Location: Hyderabad/ Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302308 Show more Show less

Hello, Greeting from Quess Corp!! Hope you are doing well we have job opportunity with one of our client Designation_ Consultant Location – Pune Experience – 3+yrs to 7 yrs Qualification – Graduate / PG Skill Set – Data Analysis, Data Virtualization, SaaS / R - Cards/Lending side / CREDIT Card analytic Prime stack is SAS- R would be good to have Looking for people from banking domain Cards/Lending side (cards most preferred ) Data Analysis Data Virtualization CREDIT Card analytic Show more Show less

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter About The Role About the Role: As a Technical Support Engineer I/II for Banking Technology, you are expected to have an overall relevant experience of at least 2.6+ years (with at least 1 year of relevant work experience in enterprise products in a B2B banking technology company). Zeta Tachyon is an Enterprise Saas Platform comprising 100+ externally consumable APIs, 10+ Customer-facing interfaces and multiple Data Extracts with more and more functionality getting added every month in a fast-paced environment. As a Technical Support Engineer for Banking Technology, you will be responsible for providing technical support and expertise to address issues and ensure the smooth operation of banking systems and technologies. You will play a crucial role in providing front-line technical support to customers and internal stakeholders. Your primary responsibility will be to handle and resolve basic technical issues related to banking systems, applications, and infrastructure. Responsibilities Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success Customer Support: Provide first-level technical support to customers. Respond to inquiries, troubleshoot issues, and resolve problems in a timely and professional manner. Ensure a high level of customer satisfaction through effective communication and problem resolution. Incident Management: Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the ticketing system. Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications, and infrastructure. Utilize knowledge bases, troubleshooting guides, and documented procedures to identify solutions or escalate to higher-level support teams when necessary. Documentation and Knowledge Sharing: Contribute to the creation and maintenance of knowledge base articles, FAQs, and troubleshooting guides. Document common issues, their resolutions, and best practices to facilitate self-service for customers and improve overall efficiency. Escalation Management: Escalate complex or unresolved issues to the appropriate L2 or L3 support teams, providing detailed information and following escalation procedures. Collaborate with higher-level support teams to ensure prompt and effective resolution of customer issues. Collaboration and Communication: Collaborate with cross-functional teams, including developers, system administrators, and business analysts, to resolve customer issues and provide timely updates to customers. Compliance and Security: Adhere to security protocols, data privacy regulations, and industry compliance standards when handling customer data and accessing sensitive systems or information Skills Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment Strong problem-solving skills and ability to troubleshoot basic technical issues independently Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals Customer-oriented mindset with a focus on delivering high-quality customer service. Familiarity with ticketing systems and knowledge base tools is a plus Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively Willingness to learn and adapt to new technologies and tools in the banking technology domain Experience And Qualifications Engineer (preferably IT . Comp Sci) An overall experience of 2.6 + Years in banking technology Experience of 1+ years in hands-on Technical Support for Enterprise Products Prior experience in tools like JIRA, POSTMAN ; Kibana ; Splunk ; Grafana is required Experience in Banking /payment technologies is a plus Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success Show more Show less

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Relationship Account Management team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established 10 months ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers based in India. Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. Experience: 3+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs We are looking to speak to candidates who are based in Bengaluru office for our hybrid working model. Our ideal candidate will have 5+ years of work experience, of which at least 3+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role Demonstrated ability to articulate the value of a complex enterprise technology A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to work in a fast paced environment The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc Prior exposure to database, cloud and infrastructure technology is a plus On a given day in this role you will Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews Own and deliver an accurate forecast of your business week over week; quarter over quarter Leverage data signals and proactive outreach to identify and address potential risk within your portfolio Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. *MongoDB is an equal opportunities employer.* Req ID -425381 Show more Show less

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Our team is responsible for building the Celonis’ end-to-end Task Mining solution . Task Mining is the technology that allows businesses to capture user interaction (desktop) data, so they can analyze how people get work done, and how they can do it even better. We own all the related components, e.g. the desktop client, the related backend services, the data processing capabilities, and Studio frontend applications. The Role: Celonis is looking for a Senior Software Engineer to build new features and increase the reliability of our Task Mining solution. You would contribute to the development of our Task Mining Client so expertise on C# and .NET framework is required and knowledge of Java and Spring boot is a plus. The work you’ll do: Implement highly performant and scalable desktop components to improve our existing Task Mining software Own the implementation of end to end solutions: leading the design, implementation, build and delivery to customers Increase the maintainability, reliability and robustness of our software Continuously improve and automate our development processes Document procedures, concepts, and share knowledge within and across teams Manage complex requests from support, finding the right technical solution and managing the communication with stakeholders Occasionally work directly with customers, including getting to know their system in detail and helping them debug and improve their setup. The qualifications you need: 2-6 years of professional experience building .NET applications Passion for writing clean code that follows SOLID principles Hand-on experience in C# and .NET framework. Experience in user interface development using WPF and MVVM. Familiarity with Java, Spring framework is a plus. Familiarity with containerization technologies (i.e. Docker) Experience in REST APIs and/or distributed micro service architecture Experience in monitoring and log analysis capabilities (i.e. DataDog) Experience in writing and setting up unit and integration tests Experience in refactoring legacy components. Able to supervise and coach junior colleagues Experience interacting with customers is a plus. Strong communication skills. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less

The Demo Engineering team provides deep technical expertise to Sales and Solution Engineering teams during the sales cycle. Demo Engineers are expected to develop expertise in all Freshworks products and developer capabilities, build and scale world-class low-code demo platforms, and prototype quick proofs-of-concept for prospects. We are seeking a highly skilled and motivated Full Stack Developer to join our team. The ideal candidate will have extensive experience working on both frontend and backend technologies. You will be responsible for designing, developing, and maintaining web applications while mentoring junior developers on the team. Job Description Key Responsibilities: Work closely with our Solution Engineers to deliver high-impact, customized demos to prospects and customers, highlighting advanced features, integrations, and technical capabilities based on specific customer use cases and business needs. Maintain and develop the internal no-code application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a full-fledged internal product with minimal handholding. Understand customer goals and challenges and play an active role in the solution and demo process. Build quick prototypes and customizations (including custom apps) to demonstrate the integration capabilities between Freshworks and other enterprise applications. Ensure demo environments are prepared and functioning properly before each session, including managing user accounts, custom configurations, and integrations. Work with engineering teams to address any technical issues related to product demos. Curate demo environments specific to industries and verticals Set up and enable complex workflows and use cases within the product using OOB features and platform tools Act as a technical subject matter expert, addressing customer questions around architecture, integrations, security, scalability, and other complex topics during the demo process. Maintain and develop the internal application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a full-fledged internal product. Continuously improve product knowledge and demo skills. Stay up-to-date on product updates, new features, and industry trends. Lead special projects such as analyst presentations and demos. Provide mentorship to junior Demo Engineers and Solution Engineers. Implement processes to build scalable features and workflows with the team and recommend coding best practices. Help hire and train new hires and share best practices for delivering effective demos and handling complex customer queries. Qualifications Qualifications We’re looking for professionals with 2-5 years of professional experience in software development, building scalable web applications Experience in designing web-based solutions and understanding of microservices. Direct experience in product-based companies, especially those in SaaS domain, is preferred Prior experience in a Solution Architect role is an added advantage. Experience in working with gen-AI-based models to build applications Bachelor’s or Master's degree in CS/SE/EE/IS/MIS or related work experience Mandatory Skills (hands-on): Experience in JavaScript and Node.js. Experience in SQL/NoSQL databases Experience in HTML and CSS. Experience in Angular or React Experience working with APIs (REST, JSON/HTTP). Experience in working with AWS Services (AWS (EC2, Lambda, etc.) with relevant certifications Good-to-have Skills: Experience in Python or other languages/frameworks Mobile application development (iOS or Android) using mobile SDKs within apps. Excellent technical skills and programming skills are a must for this role. You will rely on these skills every single day! Your ability to work on a cross-functional team and collaborate is key. You must possess solid verbal, written, presentation, and interpersonal communication skills. You are a highly driven individual with an execution focus and a strong sense of urgency. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Job Title: Senior Customer Success Architect Location: Bangalore Department: Customer Success and Delivery Reports To: VP - Customer Success and Product Consulting About the Role: We are looking for a highly strategic and customer-obsessed Customer Success Architect to join our fast-growing SaaS company specializing in AI-driven personalization for retail and e-commerce. You will act as a trusted advisor to our clients, ensuring their success through effective onboarding, personalized strategy building, and optimization of product usage. Your core responsibility is to drive adoption, maximize business impact , and achieve 100% retention of our valued customers. Key Responsibilities: Lead seamless onboarding for enterprise retail/e-commerce customers on our personalization SaaS platform ensuring timely and quality deployments. Collaborate with client teams to understand business objectives, timelines, and technical requirements and map with Product capabilities, features and use cases Leverage best practices from other clients in similar space to drive higher impact from day 1. Provide consultative guidance on how to best leverage the platform for customer goals. Develop and execute customized personalization roadmaps aligned with customer KPIs and growth plans. Continuously analyse product usage data and recommend best practices to improve outcomes. Proactively monitor product engagement and drive initiatives that promote higher product adoption. Identify friction points in user journey and partner with cross-functional teams to eliminate barriers. Cultivate long-term, strategic relationships with key customer stakeholders. Act as the voice of the customer to influence and coordinate with internal teams (Product, Engineering, Marketing) on feature requests, feedback, and improvements. Collaborate with Account Managers to identify expansion opportunities. Deliver compelling product demos, QBRs, and optimization reviews and own Presales for upsell and cross sell opportunities in existing accounts Create customer-facing content such as implementation plans, success playbooks, and ROI reports. Educate and empower clients to become champions of the platform within their organization. Ideal Candidate Will Have: 10+ years of experience in Customer Success or client facing role, or Product Consulting within a SaaS or Retail/E-commerce environment. Presales experience to drive upsell and cross sell. Familiarity with Ecommerce products and Personalization use cases across industries. Excellent communication, data reporting using SQL/ Excel, storytelling, and presentation skills. Strong analytical mindset; comfort with interpreting usage data and defining ROI. Proven track record of driving adoption and 100% retention in high-value enterprise accounts. Empathy for customers and passion for delivering business value. Technical skills including Javascipt, APIs, feeds, Kibana for Product integration and debugging. Why Join Us? Work at the cutting edge of Real time Hyper Personalization Partner with the biggest brands in e-commerce Fast-paced, collaborative startup environment Make a measurable impact on customer success and product growth About Company : Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. More at www.algonomy.com." Show more Show less

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are… Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is... Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have… Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. 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The Demo Engineering team provides deep technical expertise to Sales and Solution Engineering teams during the sales cycle. Demo Engineers are expected to develop expertise in all Freshworks products and developer capabilities, build and scale world-class low-code demo platforms, and prototype quick proofs-of-concept for prospects. We are seeking a highly skilled and motivated Full Stack Developer to join our team. The ideal candidate will have extensive experience working on both frontend and backend technologies. You will be responsible for designing, developing, and maintaining web applications while mentoring junior developers on the team. Job Description Key Responsibilities: Work closely with our Solution Engineers to deliver high-impact, customized demos to prospects and customers, highlighting advanced features, integrations, and technical capabilities based on specific customer use cases and business needs. Maintain and develop the internal no-code application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a full-fledged internal product with minimal handholding. Understand customer goals and challenges and play an active role in the solution and demo process. Build quick prototypes and customizations (including custom apps) to demonstrate the integration capabilities between Freshworks and other enterprise applications. Ensure demo environments are prepared and functioning properly before each session, including managing user accounts, custom configurations, and integrations. Work with engineering teams to address any technical issues related to product demos. Curate demo environments specific to industries and verticals Set up and enable complex workflows and use cases within the product using OOB features and platform tools Act as a technical subject matter expert, addressing customer questions around architecture, integrations, security, scalability, and other complex topics during the demo process. Maintain and develop the internal application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a full-fledged internal product. Continuously improve product knowledge and demo skills. Stay up-to-date on product updates, new features, and industry trends. Lead special projects such as analyst presentations and demos. Provide mentorship to junior Demo Engineers and Solution Engineers. Implement processes to build scalable features and workflows with the team and recommend coding best practices. Help hire and train new hires and share best practices for delivering effective demos and handling complex customer queries. Qualifications Qualifications We’re looking for professionals with 2-5 years of professional experience in software development, building scalable web applications Experience in designing web-based solutions and understanding of microservices. Direct experience in product-based companies, especially those in SaaS domain, is preferred Prior experience in a Solution Architect role is an added advantage. Experience in working with gen-AI-based models to build applications Bachelor’s or Master's degree in CS/SE/EE/IS/MIS or related work experience Mandatory Skills (hands-on): Experience in JavaScript and Node.js. Experience in SQL/NoSQL databases Experience in HTML and CSS. Experience in Angular or React Experience working with APIs (REST, JSON/HTTP). Experience in working with AWS Services (AWS (EC2, Lambda, etc.) with relevant certifications Good-to-have Skills: Experience in Python or other languages/frameworks Mobile application development (iOS or Android) using mobile SDKs within apps. Excellent technical skills and programming skills are a must for this role. You will rely on these skills every single day! Your ability to work on a cross-functional team and collaborate is key. You must possess solid verbal, written, presentation, and interpersonal communication skills. You are a highly driven individual with an execution focus and a strong sense of urgency. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Job Title: Senior Executive/Assistant Manager - Event Marketing. Job Location: Thane/Lower Parel, Mumbai. Work Model: 5 days WFO. About the Role: We’re looking for a dynamic Event Manager to plan, execute, market, and own the pipeline impact of high-impact B2B events. This role will ensure that events drive lead generation, sales pipeline growth, and brand visibility, working closely with sales and marketing teams to maximize ROI. Who You Are: 2-5+years of experience in B2B event management & marketing (preferably SaaS/MarTech). Proven expertise in event planning, execution, and demand generation for international markets preferably for UK/Europe/LATAM/South America. Strong project management skills with an ability to handle multiple events simultaneously. Experience in digital event marketing & promotions (email, social, paid media). Data-driven mindset with expertise in event analytics, pipeline tracking & reporting. Excellent communication, negotiation, and stakeholder management skills. Willingness to travel frequently for on-ground event execution. Key Responsibilities: Plan & execute B2B marketing events, including conferences, roundtables, webinars, and trade shows. Own the end-to-end event lifecycle—from planning and logistics to branding, execution, and post-event reporting. Develop event marketing strategies to drive registrations, engagement, and lead conversions. Own the event-generated pipeline, ensuring leads are nurtured and converted into sales opportunities. Work closely with sales, demand generation, and content teams to align event goals with business objectives. Build and manage relationships with vendors, venues, agencies, and partners for seamless event execution. Leverage digital marketing, email, and social media campaigns to promote events and maximize reach. Track and analyze event ROI, pipeline contribution, and attendee engagement for continuous improvement. Manage event budgets and optimize costs while ensuring high-quality execution. Show more Show less

Sapiens is on the lookout for a Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens’ L&P division, for more information about it, click here: https://sapiens.com/solutions/life-and-pension-software/ What You’ll Do Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customer’s functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. Must Have Skills. What to Have for this position. Education : BE and MBA - MUST Experience required is minimum 4+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields)– must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) – must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage. About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com . Show more Show less

About Pluto Pluto is a modern financial operating system for global businesses. We combine global payments infrastructure with intelligent workflow automation to provide businesses with unparalleled insights, control, and automation over their spending. Pluto is a venture-capital-funded startup backed by top-tier Silicon Valley investors and built by folks from some of the best technology institutions in the world, including Google, Shopify, Square, Uber, PayPal, Cash App, Digital Ocean, Y Combinator, and more. Pluto has been ranked the Top 50 Accounting & Finance Products in the world by G2.com in 2025. We are reinventing corporate finance for the modern age and are solving challenging problems in the B2B payments space. Please refer www.getpluto.com🚀 About The Role As a Customer Onboarding Specialist at Pluto, you will play a pivotal role in welcoming new B2B clients and setting them up for success with our platform. You will guide customers through the initial setup and training, ensuring they achieve value quickly and have a seamless onboarding experience. This mid-level position is a great fit for someone who is customer-centric, has strong project management abilities, and is passionate about fintech innovation. Responsibilities Guide new B2B customers through the full onboarding journey — from kickoff to go-live. Conduct onboarding calls, product demos, and training sessions to ensure smooth adoption. Assist clients with account configuration and integration with financial tools/systems. Act as the primary point of contact during onboarding, providing prompt and friendly support. Monitor customer adoption metrics (e.g., time-to-value, usage patterns) and take action as needed. Collaborate with Sales for smooth client handoffs and with Customer Success for post-onboarding support. Relay onboarding feedback and technical issues to Product and Engineering teams. Maintain detailed records of customer journeys in CRM and project management tools. Continuously improve onboarding documentation, playbooks, and training materials. Identify opportunities to streamline and scale the onboarding process. Requirements 5+ years of experience in onboarding, implementation, or customer success roles (preferably in B2B SaaS or fintech). Strong understanding of financial systems or corporate spend management tools is a plus. Proficient in CRM platforms like Salesforce or HubSpot. Comfortable with project management tools (e.g., Asana, Trello, Jira) and communication platforms (e.g., Slack). Excellent communication and presentation skills with a talent for simplifying complex topics. Customer-obsessed with high emotional intelligence and a problem-solving mindset. Highly organized with the ability to manage multiple onboarding projects in parallel. Proven track record of working cross-functionally across Sales, Product, and Engineering teams. Self-starter who thrives in fast-paced, high-growth startup environments. Bachelor's degree in Business, Finance, or related field preferred (or equivalent work experience). What We Offer Competitive Salary Remote working Comprehensive benefits package (including premium health insurance) Opportunities for professional growth and skill development. A dynamic, high-impact role in a fast-growing fintech company. Close collaboration with a world-class team from companies like Shopify, Uber, Facebook & Alibaba Group. The chance to shape Pluto’s onboarding experience and make a real impact from day one. Recognition as part of a company named one of G2’s Top 50 Accounting & Finance Products of 2025 Show more Show less

Job Title : Project Manager – Product & Client Delivery Alignment Location : Bangalore Type : Full-Time Experience : 5–8 years Job Summary We are looking for a proactive and detail-oriented Project Manager to drive two critical workstreams: Client deliveries for our AI-based Supply Planning solution – Order Right Internal coordination between Product Management and Product Engineering for roadmap execution This role is central to ensuring seamless execution of the product roadmap while meeting customer commitments on time. Key Responsibilities Act as the central point of coordination between Product Management and Engineering teams Align and balance priorities between client-specific requirements and core product development Manage the complete product development lifecycle across multiple tracks Ensure the product roadmap reflects evolving customer needs and active project deliveries Drive structured planning, backlog prioritization, and milestone tracking Identify delivery risks early and facilitate timely resolution Provide regular updates to internal stakeholders and client teams Key Requirements 5–8 years of experience in project or program management in a product-driven or SaaS environment Strong grasp of product lifecycle and modern software development practices Excellent communication and cross-functional collaboration skills Ability to manage multiple priorities and work with geographically distributed teams Hands-on experience with project management tools (e.g., JIRA, Trello, Asana) Preferred Qualifications Background in technology, product, or engineering Working knowledge of Agile/Scrum methodologies Exposure to enterprise software, AI/ML, or supply chain solutions is a plus About Company : Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. Algonomy is a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. More at www.algonomy.com." Show more Show less

Sapiens is on the lookout for a Business Analyst to become a key player in our Bangalore team. If you're a seasoned BA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens’ L&P division, for more information about it, click here: https://sapiens.com/solutions/life-and-pension-software/ What You’ll Do Work closely with customer to identify, analyse, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team. Understand and document customer’s functional and technical requirements, user stories, and acceptance scenarios. Specialize in Sapiens ALIS application; Understand limitations and possibilities of the system and their implications on the business processes and functionality. Initiate and oversee project solution design Provide presentations and demonstrations on Product Features Functional support to development teams in design processes Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.). Assist Sapiens RI 2nd and 3rd line support representatives in analysing and reproducing incidents reported by the customer. Participate in training activities of employees and customers. Support the TW with updating product documentation. Must Have Skills. What to Have for this position. Education : BE and MBA - MUST Experience required is minimum 4+ years. Excellent analytical skills Experience with information systems (such as ERP) at a super user level Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields)– must, Reinsurance is advantage Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Insurance business knowledge - an advantage Excellent communications skills English (mother tongue level) – must Representative Willing to travel extensively Experience with overseas customers. Excellent analytical skills Experience with core organizational product implementations Ability to match between customer functional requirements and application system options/functionalities in an efficient way. Having experience in Insurance background and worked on insurance products are added advantage. About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com . Show more Show less

Sapiens is on the lookout for a Quality Analyst (Automation) to become a key player in our Bangalore team. If you're a seasoned QA pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens’ Digital division, for more information about it, click here: https://sapiens.com/solutions/digitalsuite-customer-experience-and-engagement-software-for-insurers/ What You’ll Do Create, maintain and manage test plan Perform quality testing for the Sapiens Digital software suite Execute manual and automated testing Create, maintain and manage automated testing scenarios Produce testing reports Support clients on-site during implementation phases as required. Must Have Skills. What to Have for this position. At least 3-4 years of experience performing complex software quality analysis and system testing Experience working with Agile testing best practice Experience in testing Soap and REST APIs using scripts and industry standard tools (Postman, SoapUI…) Experience analysing business requirements, functional specifications and collaborating with product owners and clients Experience with automation test tools, such as Selenium -big advantage Experience in the insurance business domain - an advantage Computer science university degree or equivalent Excellent verbal & written communication skills (English) Willingness to travel overseas. About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com . Show more Show less

Company Overview Expertia AI is a deep-tech SaaS platform creating an AI Recruiter to improve the hiring process with the goal to make hiring in real-time a reality! Expertia started in 2021 and now serves more than 15,000+ companies. It has become a leading platform in India, with over 23 million professionals. Our customers include startups and companies like Zepto, Google, NoBrocker, Reliance Jio, and many more. We are backed by marquee investors like Chiratae Ventures, Endiya Partners, and Entrepreneurs First. But most importantly, we’re growing at a phenomenal pace, and that means exponential growth and learning opportunities for you, plus a band of passionate and fun people to work with within a place where your ideas take precedence over your designation. Are you passionate about building AI-powered applications using the latest LLMs like GPT, Llama, and Gemini? Do you enjoy working with Python, Flask, and AWS , developing crawlers, scrapers, and data mining pipelines to extract insights from resumes, job descriptions, and public datasets? At Expertia AI , we’re on a mission to revolutionize recruitment with AI-driven solutions. As an AI Engineer , you’ll play a critical role in building scalable applications that leverage LLMs, NLP, and automation to transform how companies find top talent. What You’ll Do Develop and optimize crawlers, scrapers, and data pipelines to extract structured insights from job-related content. Build AI-powered applications using OpenAI, GPT, Llama, Gemini, and other cutting-edge models. Work with Flask, Python, and AWS to deploy scalable AI services. Collaborate with a dynamic team of AI researchers, engineers, and product leaders to create intelligent recruiting solutions. What We’re Looking For Strong expertise in Python, Flask, and AWS deployment. Hands-on experience with web scraping, data mining, or crawling large-scale datasets. Familiarity with LLMs, NLP, and AI model integration. Experience working with APIs, databases, and scalable architectures. Bonus: Knowledge of Vector databases, RAG (Retrieval-Augmented Generation), and AI-based search. Why Join Us? 🚀 Impactful Work: Build AI that transforms hiring at scale. 🌍 Cutting-Edge Tech: Work with the latest LLMs and AI innovations. 💡 Growth & Learning: Fast-paced, high-growth startup culture with opportunities to lead. 🤝 Collaborative Team: Join passionate AI & ML experts shaping the future of recruitment. We'd love to hear from you if you’re excited to build AI-first applications that redefine hiring ! Apply now and be part of the next wave of AI-driven recruitment. Show more Show less

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. Job Overview: As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally, with a special focus on supporting our Bangalore office. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Key Responsibilities: Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues. Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance. Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Zoom/MS Teams). Manage the onboarding process for new employees in the Bangalore office. Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji Provide onsite IT support to Celonis employees at the Bangalore office. Ensure clear and effective communication with users to understand, document, and resolve their IT issues. Perform basic repairs and replacements for computing equipment when needed. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. Required Qualifications : 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments. Strong knowledge of macOS and Windows 11 operating systems. Experience with Active Directory as well as Azure Active Directory. Understanding of TCP/IP networks and fundamental network troubleshooting skills. Proficiency in M365 administration and support. Strong knowledge of collaboration tools such as Microsoft Teams and Zoom. Experience with Mobile Device Management (MDM) solutions like Intune and Kandji Familiarity with operating and maintaining network components such as video conferencing systems (Zoom/MS Teams) and network printers. Required Skills: Strong communication skills with the ability to work effectively in a global, multicultural team. Detail-oriented, with excellent problem-solving abilities and a proactive mindset. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here. Show more Show less

Globally, Amagi works with 800+ content brands, delivering 5000+ channels with deployments in 150+ countries, managing programmatic ad opportunities over 50 billion. Amagi has industry-leading deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services, making it one of the largest tech providers and a first-party ad platform for the FAST industry segment. Amagi has a presence in New York, Los Angeles, London, Paris, Singapore, Seoul and Sydney, with innovation centers in Bangalore, Zagreb, and Lodz, and a global media monitoring center in New Delhi. Amagi is one of the highest valued mediatech companies in the world and its investors include Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures, and Nadathur Holdings. Today, Amagi is the fastest growing media and entertainment technology company on Earth. Founded in 2008, Amagi is a global leader in cloud-based products and solutions for broadcast and connected TV. Our cloud-based platforms support broadcast-quality, 24-hour linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, as well as cost-effective disaster recovery. Our identity and mission: Amagi, epitomizing the essence of freedom, embarks on an extraordinary mission to establish the world's foremost media technology business rooted in a foundation of goodness. Our commitment to autonomy is paralleled by our shared connection through a compelling purpose, with the Amagi way serving as our guiding light. In our pursuit, we strive to create a harmonious blend of individual freedom and collective purpose, shaping a unique and transformative journey that sets us apart in the realm of media technology. Work Location: Bengaluru (Bannerghatta Road) Work Mode: In-Office Job Profile The Engineering Business Finance team plays a pivotal role in the financial operations of Amagi, focusing on the intersection of engineering and business finance. This role involves analyzing engineering projects from a financial perspective, optimizing resource allocation, and ensuring that engineering initiatives align with strategic business objectives. The specialist collaborates closely with engineering teams and senior management to drive financial efficiency and maximize ROI on engineering investments. Key Responsibilities: 1. Financial Analysis Conduct financial analyses of engineering projects, including cost-benefit analysis, ROI calculations, and risk assessments. Evaluate capital expenditure and operational expenditure proposals, and provide commercial recommendations to the engineering and procurement teams. 2. Resource Allocation Collaborate with engineering leaders to optimize resource and budget allocation. Identify opportunities to reduce costs and enhance resource efficiency in engineering operations. 3. Business Unit Planning and Analysis Partner with the finance and engineering teams to publish monthly business unit-level P&L along with key revenue metrics and engineering cost tracking. Analyze variances between actuals and budgets, identifying potential risks and opportunities for improvement. 4. Process Improvement Identify areas for improvement within engineering business finance operations and implement solutions to enhance efficiency and accuracy. Stay updated on industry best practices and emerging trends in engineering finance to drive continuous improvement. Skills and Expertise Required: Qualified MBA/CA with 8–12 years of post-qualification experience. Strong analytical skills with experience in financial modeling, budgeting, and forecasting. Excellent communication and interpersonal skills, with the ability to collaborate across teams and influence decision-making. Analytical mindset with a focus on data-driven decision-making and problem-solving. Prior experience in a similar role in a SaaS company or technology industry is preferred. Show more Show less

Fortanix is a dynamic start-up solving some of the world's most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS. With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a "Cool Vendor", Fortanix is revolutionizing cyber security. Join the revolution! At Fortanix we are redefining what cloud security means. Our customers use our software platform to build and run software much more securely than was previously possible. We are seeking software engineers to extend the capability and performance of our cloud security solutions As a Software Engineer at Fortanix, you will play a critical role in designing, building, and maintaining our observability platform. You will work closely with cross-functional teams to enhance and optimize the performance and scalability of our cloud security solutions. In this role, you will: Collaborate with product managers and other engineers to determine customer requirements and translate them into technical solutions Design, develop, and deploy observability features and functionality for our cloud security platform Optimize and scale our observability infrastructure to handle large volumes of data efficiently Participate in code reviews and provide constructive feedback to ensure the overall quality and stability of the codebase Contribute to the continuous improvement of software development processes and practices We are looking for someone who: Has a deep understanding of observability concepts, tools, and techniques, including monitoring, logging, and distributed tracing Has strong software engineering skills and experience with backend development Is proficient in at least one programming language, such as Rust, Go, Java or C++ Has experience with cloud-based technologies, preferably AWS, Azure and GCP Is proficient with database architecture, scaling, and optimization Has competence with CI/CD procedures and microservice architecture Is familiar with containerization technologies like Docker and Kubernetes Has excellent problem-solving and analytical skills Is self-motivated and can work effectively both independently and as part of a team Communicates effectively and enjoys collaborating with others If you are passionate about observability and want to make a meaningful impact in the field of cloud security, we would love to hear from you. Join us at Fortanix and be part of our mission to redefine what cloud security means. Requirements Minimum of 5 years of professional experience as a software engineer Bachelor's degree in Computer Science, Engineering, or a related field Strong experience in backend development and building distributed systems Proficiency in at least one programming language, such as Rust, Go, Java or C++ Experience with cloud-based technologies, preferably AWS, Azure and GCP Familiarity with containerization technologies like Docker and Kubernetes Strong problem-solving and analytical skills Excellent communication and collaboration skills Benefits Mediclaim Insurance - Employees and their eligible dependents including dental coverage Personal Accident Insurance Internet Reimbursement Employee Stock Options Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation, or any other status. If you're interested in working in a fast-growing, exciting working environment - we encourage you to apply ! Show more Show less

Overview Come join Intuit as a Software Engineer 2 on the QuickBooks Workforce Solutions Online Payroll team! We are constantly disrupting ourselves as we identify major new technology and design trends that are needed to deliver our mission to power prosperity around the world. Our group is a fast-paced team focused on delivering capabilities and having fun while doing it. As a Full Stack Engineer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. What you'll bring BS/MS in Computer Science or related area or equivalent experience 2+ years of experience developing systems/software for large business environments (Java/J2EE) 2+ years of experience designing complex distributed systems, management products or business applications Strong experience with Software Engineering/CS fundamentals, including data structures and algorithms Knowledge of OOD and SOA principles, with ability to implement them in a language of choice Skilled in software development lifecycle processes and experience with scrum, agile and iterative approaches Ability to demonstrate unit testing & Test Driven Development (TDD) How you will lead Work with development teams to ideate software solutions Capture requirements and use cases Build the front-end of applications through appealing visual design Code and implement software solutions that will solve critical quality problems, are scalable, secure, easy to maintain, and interact with numerous other services Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Write technical documentation Partner with other groups inside Intuit for cross-functional design, solution integration and on-boarding of mobile/SaaS/PaaS/web/desktop offerings Show more Show less

Credgenics is India's first-of-its-kind NPA resolution platform, backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, banks, NBFCs, and digital lending firms to improve their collection efficiency using technology, automation intelligence, and optimal legal routes in order to facilitate the resolution of stressed assets. With all major banks and NBFCs as our clients, our SaaS-based collections platform helps them efficiently improve their NPA, geographic reach, and customer experience. We are looking for a Senior Associate - Application Support for our dynamic team . What you'll d o:A single point of contact for customers' technical iss ueAnalyse, track, and resolve customer issues in a prompt manner to ensure the highest level of client satisfactio n.Troubleshoot customer issues to establish the root cause of problems and form a solutio n.Cross-collaboration with Internal teams (Success, Engineering/Product and Sale s)Reproduce customer issues and, if necessary, file bug reports, escalate cases to engineering, and provide necessary documentatio n.Provide documentation content and participate in online forum support in real-tim e.Provide prompt and accurate feedback to customer s.Refer to internal databases or external resources to provide accurate technical solution s.Ensure all issues are properly logged and follow the case management proces s.Prioritise and manage several open issues at one tim e.Maintain a deep understanding of product features, architecture, technical components, and application functionalit y.Proven ability to mentor and display leadership and ownership of issue s.Communicate clearly and effectively with customers, fellow support team members, the development team, and the executive tea m.KPIs: First call resolution, Open case ageing, average resolution days, CSAT, knowledge creation, et c. What we're looking f or:Proven work experience as a Technical/Customer Support Engineer, Desktop Support Engineer, or similar ro le.Knowledge of APIs, SQL, Excel, Log Analysis and Dial er.Good understanding of computer systems, mobile devices, and other tech produ ctsAbility to diagnose and troubleshoot basic technical issu es.Familiarity with remote desktop applications and help desk software (e.g., Zoho, Zende sk)Excellent problem-solving and communication ski llsAbility to provide step-by-step technical help, both written and ver bala BS degree in information technology, computer science, or a relevant fie ld.Experience: 2-4 Years (Preferred B.Tec h.) Show more Show less

About the company DiLytics is a leading Information Technology (IT) Services Provider completely focused on Analytics, Business Intelligence, Data Warehousing, ETL Data Integration and Enterprise Performance Management solutions. We have been growing for 13+ years with global offices in the US, Canada and India. We are an employee-friendly company that offers its employees a career path that comes with inherent flexibility to move across roles. We are looking for a Content Writer with the following requirements. Job Responsibilities: · Conduct thorough research on industry-related topics to develop original and engaging content. · Write SEO-optimized content for category pages and the overall website to improve search engine visibility. · Strong understanding and experience in creating content across multiple formats including blogs, white papers, eBooks, video scripts, sales materials, company website and webinar content. · Maintain brand consistency across all written content in terms of style, tone, fonts, and imagery. · Excellent writing , Proofread, edit, and update content regularly to ensure accuracy and relevance. · Collaborate with the design team to visually enhance articles and other content formats. · Coordinate with the SEO team to make blogs and articles search engine friendly. · Support the marketing team in crafting compelling content for advertising and promotional campaigns. · Develop impactful headlines and persuasive body copy to attract and retain the target audience. · Identify gaps in existing content and recommend new ideas to address customer needs. · Revamp outdated content to ensure it aligns with current trends and audience expectations. · Create content in diverse formats such as eBooks, video scripts, sales collateral, and webinar materials. Requirements: · Minimum 2 years of experience in content writing within the IT marketing domain. · Background in SaaS, pure-play IT services, or IT product-based companies is essential. Show more Show less

Position-Inside Sales Manager Experience-01 to 05 Years Location-Noida sector 62 Immediate Joiners Only Interview Mode-F2F Budget-5 LPA (CTC) About Us Tradologie.com is the Worlds First Enquiry to Delivery Trade Enabling B2B Platform working to facilitate Global Trade of Commodities. Since Inception in 2015, the platform has been able to facilitate trade in Excess of 100 BN INR and has a vibrant network of over 70,000 Buyer and 79,000 sellers from 100 + and 29+Countries respectively. Operating from headquarters Located in Noida, a team of 175 dedicated employees strive to build the trade network across the world and provide a complete solution to the trade community to increase ease of business and reduce costs incurred by them while working through traditional Sales and Marketing Channels. A bootstrap company already having offices in 3 countries, tradologie.com is Currently expanding its workforce aggressively and is looking for motivated, hardworking individuals having ambitions to grow with the organization which is aiming to setup international bases across EU and Africa in the upcoming financial year. Roles and Responsibilities: Inside Sales Executive is an individual contributor role. Inside Sales Executive will be responsible for connecting the prospective customers, assessing them, propose the value proposition offered and guide them to subscribe for the solution, achieve and exceed sales targets. Maintain relationships with clients by providing sales information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. A self-starter and go-getter who can effectively work within a strong team culture. The Inside Sales Executive will be responsible for identifying, mapping, qualifying potential. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Follow up with clear and effective approach, to convince the customer and help him to decide. Desired Candidate Profile Proven experience in selling B2B, SaaS, digital marketing solutions. Minimum of 01-06 years of sales experience. A self starter and has a innovative approach to business development. Experience in sales / business Development / Inside Sales. Should be able to work as an individual contributor to generate expected revenue. Strong track record of achieving and exceeding sales targets. Excellent ability to assess customer needs and drive sales through effective solution selling. Proficient in CRM software and sales management tools. Experience in online demonstrating solutions is a plus. Good organizational, communication, negotiation, and problem solving skills. Takes ownership of tasks and drives it to completion. Ability to work under pressure and achieve sales objectives. Bachelor's degree in Business, Marketing, or a related field. MBA preferred. This role is ideal for a strategic thinker with a strong background in B2B sales- SaaS solutions, digital marketing solutions, B2B platforms, EdTech solutions, and concepts. WhatsApp & Call-9205998293 Email id-brajesh.s@tradologie.in Show more Show less

At Credgenics, we believe that growth comes from innovation, adaptability, and customer excellence . We embrace new technologies, tackle challenges head-on, and drive consistency in an ever-evolving industry. If you’re ready to lead, inspire, and drive customer success , apply today! Role Overview: As an Associate Director – Customer Success , you will lead a team of Success Managers to drive customer retention, adoption, engagement, and expansion . You will act as a strategic business partner for key accounts, ensuring customers realize maximum value from our platform while identifying growth opportunities through upselling and cross-selling . What you’ll be doing: Customer Success & Growth Strategy Develop a deep understanding of customer needs and align them with Credgenics' product capabilities and value propositions. Act as a customer advocate , providing insights to product and engineering teams for feature enhancements. Drive key customer success metrics, including Gross Revenue Retention (GRR), Net Revenue Retention (NRR), Advocacy, and Product Adoption . Own and track KPIs related to renewal, adoption, and expansion to ensure predictable business outcomes . Collaborate with Sales to identify and execute upsell and cross-sell opportunities . Customer Relationship Management Build and nurture C-level relationships to strengthen partnerships and expand Credgenics’ footprint . Lead Executive Business Reviews (EBRs) and strategic discussions with senior stakeholders. Develop scalable customer engagement models to accelerate adoption and satisfaction . Leadership & Team Management Lead, mentor, and manage a team of Customer Success Managers , ensuring they exceed performance metrics. Foster a high-performance and customer-centric culture within the team. Manage key customer escalations and proactively mitigate renewal risks . Drive cross-functional collaboration with Sales, Product, and Support teams to enhance customer experience . What We’re Looking For: 8-12 years of experience in B2B SaaS customer success, account management, product management, or strategic consulting , with at least 2 years in a leadership role . Proven track record of driving customer retention, adoption, and expansion in the Indian BFSI segment . Ability to engage senior executives, lead strategic business reviews, and influence key decision-makers . Experience with customer success platforms, CRM software, and data-driven customer engagement models . Strong executive communication, negotiation, and presentation skills . Why Join Us? At Credgenics, we prioritize our people. We offer competitive benefits across health, family, professional growth, and relocation support. We believe in a workplace that represents diversity, inclusion, and equal opportunity . No judgments—just passion, innovation, and the drive to be part of one of the fastest-growing startups in an exciting space . Show more Show less