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Job Description

Job Description: Relationship Manager
About Assure by SolarSquare: India's top Rooftop solar maintenance and repair companies enabling homes & housing societies across India to manage and maintain solar PV plants. We are a team of hustlers and mission-driven individuals looking to decarbonize India one roof at a time.Company Website - https://assure.solarsquare.in/Job RoleRelationship ManagerFunctionBusiness DevelopmentBusiness VerticalResidential Maintenance and SupportReports ToMarketing Manager / Regional Sales ManagerJob TypeFunctionalLocationBhopal / Lucknow / NagpurEligibility CriteriaEducation:No Bar should have calling experience and open to making phone calls and understanding Customer painsRelevant Professional Experience:0-2 years experience in field marketing, direct sales, community engagement, or Below The Line (BTL) campaign execution.Experience in promoting services or products directly to consumers is highly valued.Scope Of WorkPrimary Role
  • Educate customers on the long-term benefits of regular solar panel maintenance, the importance of AMCs, and the value proposition of SolarSquare's services.
  • Pitch and discuss with high-quality leads for the sales team by doing the pre warm up calls with potential customers for AMC services.
  • Participate in local promotional events, workshops, and awareness drives to maximize reach and engagement.
  • Gather market feedback, customer insights, and intelligence from the field to inform marketing strategies during Customer interactions.
  • Maintain a positive and professional brand image of Assure by SolarSquare during all interactions..
Need to Have
  • Strong customer empathy
  • Excellent communication and presentation abilities to engage diverse customer types via Phone calls
  • Basic Computer Knowledge in Excel, and Whatsapp for reporting
  • A basic understanding of solar energy and its benefits (training will be provided).
Nice to Have
  • Experience in the electrical / energy sector / BPO / KPO experience
Key Competencies
Behavioral
  • Exceptional Communication and interpersonal skills (English, Hindi + Local Language).
  • Positive Attitude, Highly energetic, enthusiastic, and proactive in engaging with people.
  • Presentable, approachable, and able to build rapport quickly.
  • Own Accommodation & Fooding in base location.
Travel Frequency
  • No Travel required out of Base location"

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