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5.0 - 10.0 years

5 Lacs

Hyderabad

Work from Office

Job Description Position / Designation Legal Manager Secured & Unsecured Lending Business Grade Employment Type All Employment Type Reporting to Designation & Grade National Legal Head Secured & Unsecured Lending Business No. of Reportees, Designation & Grade Main Tasks & Areas of Responsibility Drafting and vetting of transaction documents Finalizing the documents in connection with the acquisition of financial assets by ARC from other banks /financial institutions. Devising all the documents for issuance for security receipts by ARC to qualified institutional buyers. Overseeing all documents, process and compliance for additional investments into the ARC (e.g., additional equity or NCDs) and all agreements the ARC is a party too To oversee external counsel/subject matter experts in connection with documentation Set up and administer efficient systems and processes towards legal risk management To anticipate and guard against legal and regulatory risks facing ARCs business To set up, implement and periodically update Legal SOP comprising of standard procedure for administering/ managing legal functions involving corporate legal issues, dispute resolution, due diligence, DMS, empanelment etc. To efficiently manage/ support other legal process initiatives including security release/ replacement, MIS, DMS, empanelment etc. To keep informed of industry-specific regulations to ensure that appropriate risk management strategies are in place To analyze legal and regulatory issues for their impact on specific investments, investment strategies and relevant regulatory implications Dispute Resolution To set-up efficient dispute resolution strategy. Handling SARFAESI/ IBC and other legal matters before legal fora and with with external counsel. To closely co-ordinate with lawyers on various forms of dispute resolution To efficiently manage litigation data and documents including details of orders, awards, claims, counter-claims, litigation etc. General Support To provide support towards drafting and vetting of non-lending contracts, e.g., service provider agreement, non-disclosure agreements, I.T Contracts, H.R Contracts etc. To provide opinion/ advise on any day to day/ legal issue. To focus on skill enhancement & team development Periodically conduct sessions/ seminars on concerned legal and regulatory subjects. Arrange for training of the Legal Team, Compliance Team and Corporate Secretarial Team from time to time to keep the team updated with changing laws and precedents To share legal updates with the relevant ABC and Varde representatives on legal and regulatory issues pertaining to AB ARC business. Compliance To develop and maintain strong knowledge of laws, regulations and industry best practices for ARCs, stressed and distressed asset acquisitions and restructurings. To monitor and report on developments in compliance and regulatory arena. To oversee the planning and execution of compliance programs, including monitoring, testing, identifying opportunities for improvement and communicating value added recommendations To be responsible for ensuring compliance with applicable laws and regulations, regulatory and compliance filing activities, detecting any compliance issues and executing correction actions to correct compliance issues. Oversee regulatory examinations, inquiries and other data requests. Skills and Exposure Special Requirements (If any) Must have experience in Secured lending / unsecured lending business Job Location / State Any where in India Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with business heads Career Progression Educational Qualification / Technical Certification LLB in Any Specialization Skill Sets Experience in SULB business Communication Skills Good oral, written and presentation skills Experience 4+years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected

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8.0 - 14.0 years

4 - 5 Lacs

Bengaluru

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Collection Lead MSME Loan Location: Bangalore Experience: 7+ Years What is Muthoot FinCorp ONE Muthoot Fincorp ONE, is a fintech startup and SBU of Muthoot FinCorp Ltd., building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and Remittance. Our products are designed to ensure a simple, reliable, and responsive financial environment for our customers. Envisioned to be the most trusted financial service provider, our app has an easy-to-use interface aimed to enhance user experience and comfortable navigation. Our promoter, Muthoot FinCorp Ltd., is one of the most reputed names in the Fintech industry and has the customers trust in diverse segments like Financial Services, Automotive, Hospitality, Alternate Energy, Real Estate, and Precious Metals. We continue to uphold the values of our parent, the Muthoot Pappachan Group by providing you with easily accessible services, replete with our unmistakable quality. Muthoot FinCorp ONE believes in an ownership driven startup culture, where cumulative success is paramount, and each team member is valued and nurtured. Job Description As a Collection Lead, you will be responsible for strategizing and managing the collections process for MSME loans disbursed through Anchor Partners. Your primary focus will be on ensuring timely and effective repayment from borrowers, minimizing delinquencies, and preserving portfolio quality while maintaining positive customer and Anchor relationships. Key Responsibilities: Develop and implement effective collection strategies tailored to the MSME loan pro ducts . Monitor and analyze collection performance to identify trends and areas for improvement. Oversee the entire loan portfolio, ensuring timely collection of dues and reducing delinquency rates. Identify high-risk accounts and develop action plans to mitigate potential losses. Engage with MSME clients to negotiate repayment plans and settlements. Maintain positive relationships with borrowers to ensure ongoing cooperation. Address and resolve customer complaints and disputes effectively. Ensure all collection activities comply with relevant laws, regulations, and internal policies. Prepare regular reports on collection activities, performance metrics, and recovery rates for senior management. Maintain accurate and up-to-date records of all collection efforts and outcomes. Conduct regular risk assessments and develop strategies to manage and mitigate risks associated with loan collections. Work closely with the risk management and credit teams to enhance the overall credit risk framework. Analyze financial statements and other relevant documents of MSME clients to understand their repayment capacity. Use financial data to inform collection strategies and negotiation approaches.

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5.0 - 10.0 years

2 - 6 Lacs

Ahmedabad

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Job Description Position / Designation Legal Manager Secured & Unsecured Lending Business Grade Employment Type All Employment Type Reporting to Designation & Grade National Legal Head Secured & Unsecured Lending Business No. of Reportees, Designation & Grade Main Tasks & Areas of Responsibility Drafting and vetting of transaction documents Finalizing the documents in connection with the acquisition of financial assets by ARC from other banks /financial institutions. Devising all the documents for issuance for security receipts by ARC to qualified institutional buyers. Overseeing all documents, process and compliance for additional investments into the ARC (e.g., additional equity or NCDs) and all agreements the ARC is a party too To oversee external counsel/subject matter experts in connection with documentation Set up and administer efficient systems and processes towards legal risk management To anticipate and guard against legal and regulatory risks facing ARCs business To set up, implement and periodically update Legal SOP comprising of standard procedure for administering/ managing legal functions involving corporate legal issues, dispute resolution, due diligence, DMS, empanelment etc. To efficiently manage/ support other legal process initiatives including security release/ replacement, MIS, DMS, empanelment etc. To keep informed of industry-specific regulations to ensure that appropriate risk management strategies are in place To analyze legal and regulatory issues for their impact on specific investments, investment strategies and relevant regulatory implications Dispute Resolution To set-up efficient dispute resolution strategy. Handling SARFAESI/ IBC and other legal matters before legal fora and with with external counsel. To closely co-ordinate with lawyers on various forms of dispute resolution To efficiently manage litigation data and documents including details of orders, awards, claims, counter-claims, litigation etc. General Support To provide support towards drafting and vetting of non-lending contracts, e.g., service provider agreement, non-disclosure agreements, I.T Contracts, H.R Contracts etc. To provide opinion/ advise on any day to day/ legal issue. To focus on skill enhancement & team development Periodically conduct sessions/ seminars on concerned legal and regulatory subjects. Arrange for training of the Legal Team, Compliance Team and Corporate Secretarial Team from time to time to keep the team updated with changing laws and precedents To share legal updates with the relevant ABC and Varde representatives on legal and regulatory issues pertaining to AB ARC business. Compliance To develop and maintain strong knowledge of laws, regulations and industry best practices for ARCs, stressed and distressed asset acquisitions and restructurings. To monitor and report on developments in compliance and regulatory arena. To oversee the planning and execution of compliance programs, including monitoring, testing, identifying opportunities for improvement and communicating value added recommendations To be responsible for ensuring compliance with applicable laws and regulations, regulatory and compliance filing activities, detecting any compliance issues and executing correction actions to correct compliance issues. Oversee regulatory examinations, inquiries and other data requests. Skills and Exposure Special Requirements (If any) Must have experience in Secured lending / unsecured lending business Job Location / State Any where in India Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with business heads Career Progression Educational Qualification / Technical Certification LLB in Any Specialization Skill Sets Experience in SULB business Communication Skills Good oral, written and presentation skills Experience 4+years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected

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1.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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(PURPOSE) We are looking for an experienced Information Security and Compliance Engineer to design and enforce policies and procedures that protect MFL customers data from security breaches. You will be responsible for implementing policies and procedures aligned with standards, frameworks, and regulations, including RBI guidelines for NBFCs. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Conduct internal audits and risk assessments to ensure compliance and improve ISMS of the organization as per industry standards. Develop, implement, and improve security policies, processes, and procedures. Monitor regulatory changes, manage compliance audits, and prepare reports for management and regulators. Provide training and guidance on compliance policies and best practices. Identify and mitigate risks across roles, software, and information categories. Track KPIs, analyse ISMS performance, and enhance efficiency. Respond to regulatory requests and ensure timely compliance reporting. KEY INTERACTIONS Internal Stakeholders External Stakeholders Engineering / Software Development Cloud/DevOps Teams Cybersecurity IT Infra and Networks HR, People Ops Legal, Compliance Internal Audit team External Audit Team Regulators Third Party Providers/Vendors External VA PT KEY SKILLS & BEHAVIOURAL ATTRIBUTES Excellent problem-solving and analytical skills Ability to educate a non-technical audience about various security measures Effective verbal and written communication skills Fluent in English (both written and spoken) EDUCATION / EXPERIENCE Degree in Computer Science, Information Security, Technology, Cybersecurity, or a related field. Solid knowledge of various information security frameworks (e.g., ISO 27001, PCI DSS), GRC principles, and security domains [e.g., risk management, incident response, access control, etc.] Experience participating in compliance audits, risk management and investigations in the banking or NBFC industry . I n-depth knowledge of RBI IT regulations and their application to IT systems and processes. Excellent problem-solving and analytical skills Ability to educate a non-technical audience about various security measures Effective verbal and written communication skills; documentation and presentation skills. Fluent in English (both written and spoken)

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10.0 - 15.0 years

7 - 11 Lacs

Lucknow

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This role is responsible for driving business growth, managing sales teams, and ensuring timely collections in their assigned region KEY RESPONSIBILITIES Business growth and development Generate high-quality business, analyze market dynamics, and identify opportunities for growth Team Management Lead, motivate, and manage a team of Cluster Heads ,BBM & FOS to ensure they meet their targets Branch Administration Oversee branch administration and infrastructure. Sales development Develop and execute sales strategies, build relationships with builders, developers, and local authorities, and facilitate smooth sales closure Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies. Stakeholder Engagement Collaborate with Technical, Legal, Audit, Finance, IT and Operations. KEY CHALLENGES Technology KEY DECISIONS TAKEN With respect to ROI, CBM can approve 0.5% deviation KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - Cluster (entire UP & North) 27-30 200 -250 350-400 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Strong understanding of the Branch business, & local Geographical Market. Market principles, practices and current business trends. Knowledge of business mortgage loans, products, processes, and regulations Ability to manage multiple priorities and be able to handle deadlines. Knowledge upgrading on latest regulatory norms. Knowledge in financial analysis & knowledge in data analysis. Good communication and interpersonal skills. Good in collaboration with internal & external partners. Leadership Skills. Attract and retain good talent for key roles through training & mentoring. EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate / postgraduate Nature of Experience: 10+ Years Experience in similar industry.

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4.0 - 10.0 years

7 Lacs

Rajnandgaon

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Role Profile Role Title: Branch Business Manager-HL ROLE SPECIFICATION Role Title Branch Business Manager-HL Reports To Cluster Business Manager Company Muthoot FinCorp Limited Function/Department Secured & Unsecured Lending Business Approved By (Jobholder) Approved By (Immediate Superior) ROLE SUMMARY The primary responsibility of the role is to source business from the open market through a team of people (FOS) to achieve business targets as per the organizational goal. He will be responsible for maintaining quality portfolios across all the processing centers. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Business Growth Achieve business targets by driving sales of Home loan products through Sales Team. Support the team in finding new micro markets and empanel good quality referral partners to scale up Micro Home loan business. Team Management Lead, motivate, and manage a team of Home loan-Relationship officers to ensure they meet their targets Marketing and Promotion Collaborate with the marketing team to develop and execute local marketing initiatives. Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies. KEY CHALLENGES Technology KEY DECISIONS TAKEN NIL KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - 1 Branch 5-7 5-7 5-10 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Good understanding of the Branch business, & local geographical market. Market principles, practices and current business trends. Knowledge of business mortgage loans, products, processes, and regulations Knowledge upgrading on latest regulatory norms. Knowledge in data analysis. Good communication, including local language and interpersonal skills. Good in collaboration with internal & external partners. Leadership Skills. Attract and retain good talent training & mentoring on a regular basis. EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate Nature of Experience: 5+ Years Experience in similar industry.

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10.0 - 15.0 years

8 - 12 Lacs

Bengaluru

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This role is responsible for driving business growth, managing sales teams, and ensuring timely collections in their assigned region KEY RESPONSIBILITIES Business growth and development Generate high-quality business, analyze market dynamics, and identify opportunities for growth Team Management Lead, motivate, and manage a team of Cluster Heads ,BBM & FOS to ensure they meet their targets Branch Administration Oversee branch administration and infrastructure Sales development Develop and execute sales strategies, build relationships with builders, developers, and local authorities, and facilitate smooth sales closure Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies Stakeholder Engagement Collaborate with Technical, Legal, Audit, Finance, IT and Operations KEY CHALLENGES Technology KEY DECISIONS TAKEN With respect to ROI, CBM can approve 0 5% deviation KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - Cluster (entire south & north- TN) 27-30 200 -250 350-400 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Strong understanding of the Branch business, & local Geographical Market Market principles, practices and current business trends Knowledge of business mortgage loans, products, processes, and regulations Ability to manage multiple priorities and be able to handle deadlines Knowledge upgrading on latest regulatory norms Knowledge in financial analysis & knowledge in data analysis Good communication and interpersonal skills Good in collaboration with internal & external partners Leadership Skills Attract and retain good talent for key roles through training & mentoring EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate / postgraduate Nature of Experience: 10+ Years Experience in similar industry

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5.0 - 10.0 years

7 Lacs

Ahmedabad, Surat

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Role Profile Role Title: Branch Business Manager-HL ROLE SPECIFICATION Role Title Branch Business Manager-HL Reports To Cluster Business Manager Company Muthoot FinCorp Limited Function/Department Secured & Unsecured Lending Business Approved By (Jobholder) Approved By (Immediate Superior) ROLE SUMMARY The primary responsibility of the role is to source business from the open market through a team of people (FOS) to achieve business targets as per the organizational goal. He will be responsible for maintaining quality portfolios across all the processing centers. ORGANIZATIONAL CHART KEY RESPONSIBILITIES Business Growth Achieve business targets by driving sales of Home loan products through Sales Team. Support the team in finding new micro markets and empanel good quality referral partners to scale up Micro Home loan business. Team Management Lead, motivate, and manage a team of Home loan-Relationship officers to ensure they meet their targets Marketing and Promotion Collaborate with the marketing team to develop and execute local marketing initiatives. Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies. KEY CHALLENGES Technology KEY DECISIONS TAKEN NIL KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - 1 Branch 5-7 5-7 5-10 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Good understanding of the Branch business, & local geographical market. Market principles, practices and current business trends. Knowledge of business mortgage loans, products, processes, and regulations Knowledge upgrading on latest regulatory norms. Knowledge in data analysis. Good communication, including local language and interpersonal skills. Good in collaboration with internal & external partners. Leadership Skills. Attract and retain good talent training & mentoring on a regular basis. EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate Nature of Experience: 5+ Years Experience in similar industry.

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10.0 - 15.0 years

6 - 10 Lacs

Mumbai, Ghaziabad, New Delhi

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This role is responsible for driving business growth, managing sales teams, and ensuring timely collections in their assigned region KEY RESPONSIBILITIES Business growth and development Generate high-quality business, analyze market dynamics, and identify opportunities for growth Team Management Lead, motivate, and manage a team of Cluster Heads ,BBM & FOS to ensure they meet their targets Branch Administration Oversee branch administration and infrastructure Sales development Develop and execute sales strategies, build relationships with builders, developers, and local authorities, and facilitate smooth sales closure Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies Stakeholder Engagement Collaborate with Technical, Legal, Audit, Finance, IT and Operations KEY CHALLENGES Technology KEY DECISIONS TAKEN With respect to ROI, CBM can approve 0 5% deviation KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - Cluster (entire state) 27-30 200 -250 350-400 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Strong understanding of the Branch business, & local Geographical Market Market principles, practices and current business trends Knowledge of business mortgage loans, products, processes, and regulations Ability to manage multiple priorities and be able to handle deadlines Knowledge upgrading on latest regulatory norms Knowledge in financial analysis & knowledge in data analysis Good communication and interpersonal skills Good in collaboration with internal & external partners Leadership Skills Attract and retain good talent for key roles through training & mentoring EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate / postgraduate Nature of Experience: 10+ Years Experience in similar industry

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10.0 - 15.0 years

7 - 11 Lacs

Coimbatore

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ROLE SUMMARY This role is responsible for driving business growth, managing sales teams, and ensuring timely collections in their assigned region KEY RESPONSIBILITIES Business growth and development Generate high-quality business, analyze market dynamics, and identify opportunities for growth Team Management Lead, motivate, and manage a team of Cluster Heads ,BBM & FOS to ensure they meet their targets Branch Administration Oversee branch administration and infrastructure Sales development Develop and execute sales strategies, build relationships with builders, developers, and local authorities, and facilitate smooth sales closure Compliance Ensure compliance with regulatory requirements and implement effective risk management strategies Stakeholder Engagement Collaborate with Technical, Legal, Audit, Finance, IT and Operations KEY CHALLENGES Technology KEY DECISIONS TAKEN With respect to ROI, CBM can approve 0 5% deviation KEY INTERACTIONS Internal Stakeholders External Stakeholders Credit Legal Technical Audit Operations Customers DSA External Legal team TEAL MAATRUM (legal & technical) KEY ROLE DIMENSIONS Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - Cluster (entire south & north- TN) 27-30 200 -250 350-400 Cr KEY SKILLS & BEHAVIOURAL ATTRIBUTES Strong understanding of the Branch business, & local Geographical Market Market principles, practices and current business trends Knowledge of business mortgage loans, products, processes, and regulations Ability to manage multiple priorities and be able to handle deadlines Knowledge upgrading on latest regulatory norms Knowledge in financial analysis & knowledge in data analysis Good communication and interpersonal skills Good in collaboration with internal & external partners Leadership Skills Attract and retain good talent for key roles through training & mentoring EDUCATION / EXPERIENCE Minimum Qualification: Any Graduate / postgraduate Nature of Experience: 10+ Years Experience in similar industry

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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ResponsibilitiesThe role of a Financial Officer is similar to a loan officer in any bank.Students or parents seeking an Education Loan apply on the WeMakeScholars portal. Your role would involve calling them and evaluating their profile to figure out what kind of loan scheme they are eligible for.You will have to make a major decision on which kind of loan scheme will be the best suited. As we are partnered with multiple banks and NBFCs, each bank has its underwriting criteria, which you will be trained on.The students will be following up, or you shall get in touch every 3-4 days to support the loan process.In the due course of time, if they have any issues, you will have to coordinate with your team leader and make sure that the issues are solved as soon as possible. In some cases, you will have to call up the bank authorities if there is any delay or issue regarding the case.From the eligibility to the sanctioning of the loan, it will be your responsibility to take care of the entire process.

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2.0 - 10.0 years

8 - 9 Lacs

Hyderabad

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Synthesize insightful innovation landscape reports on how emerging technologies such as artificial intelligence, blockchain, robotics, and alternative reality are disrupting the world’s major industries like retail, banking, and pharma across their value chain. Thorough understanding of the IP landscape to identify trending technologies from patent filings and grants to create gold-standard patent landscape reports. Use best practices in data viz. to provide insights in brief and for a quick understanding of the topic. Review reports generated automatically using scripts as well as reports prepared by team members to spot missing elements. Author high-quality PRs and analyst briefs on not only technology themes like artificial intelligence but also macro themes like sustainability and COVID-19; consumer trend themes like personalization; industry themes like direct-to-consumer; and regulation themes like data privacy. Ability to work in an industry and technology agnostic setup in addition to any core expertise in a particular industry and technology. Build deliverables as per the team requirements and take up the production responsibility to publishable standards. QUALIFICATION & EXPERIENCE Preferably MBA with 3+ years of experience in writing insightful reports on emerging technologies and patent trends. OTHER REQUIREMENTS: Strong analytical and technical skills Good communication and presentation skills Clear, concise, and grammatically correct business English Proficient in the use of MS-Office suite (esp. PowerPoint) Self-starter and ability to work with the team as well as individually Effective planning to ensure timely delivery of allocated tasks

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1.0 - 6.0 years

4 Lacs

Mumbai

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Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe

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2.0 - 11.0 years

12 - 13 Lacs

Gurugram

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Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Financial Crimes Compliance ( GFCC ) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization. The GFCC Program Oversight and Risk Management team collaborates with GFCC and other compliance and business partners to bolster the global financial crimes compliance program through program monitoring, enhancements, governance, and risk management for GFCC by developing, overseeing, and executing on reporting, project and issue management, and risk rating and assessments . Team responsibilities include oversight of projects managed across GFCC and external teams; oversight and coordination of Operational Risk Events; management and oversight of formal and internal management reporting, metrics, and identification of key risk indicators; managing development of processes and controls to ensure efficiency and sustainability; and management and execution of the centralized GFCC risk assessment process for the customer risk rating and money laundering risk assessment. How will you make an impact in this role Reporting to a Manager within GFCC Program Oversight and Risk Management, responsibilities in this role will include a combination of the following: Oversee the Customer Risk Rating (CRR) process which risk rates every customer/account for anti-money laundering risk. Collaborate with Line of Business and Market Compliance Officers to identify changes to the CRR to risk rate customers/accounts. Develop risk element rules in a testing environment to simulate changes. Analyze large sets of data to validate results and identify drivers of customer risk. Document and communicate results and observations to stakeholders. Prepare documentation when the changes are implemented to production. Provide support to stakeholders, and business partners. Minimum Qualifications Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data analysis techniques. Self-starter with the ability to take initiative and work independently. Excellent time management skills with the ability to manage multiple tasks, proactively identify and address challenges, prioritize tasks, and meet deadlines in a dynamic work environment. Strong analytical ability including proficiency in interpreting and analyzing large sets of data. Ability to make well-informed decisions based on thorough analysis and critical thinking. Strong problem-solving skills with the ability to think creatively and propose innovative solutions to complex problems. Proven track record of working collaboratively with the ability to build positive relationships and contribute to collective goals. Excellent communication skills, both written and verbal, with the ability to effectively articulate findings and recommendations to diverse audiences. Preferred Qualifications Strong SQL skills with the ability to write complex queries and perform data manipulation tasks. Professional certification (e.g., Association of Certified Anti-Money Laundering Specialists (CAMS)) a plus. Previous experience in AML compliance, financial crime investigation, or related roles within the financial services industry.

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2.0 - 4.0 years

5 - 8 Lacs

Gurugram

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WFM Analyst Work Location: Gurgaon Your Impact As A Workforce Management Analyst The Workforce Management Analyst is responsible for ensuring daily tasks are delivered to meet service levels for our clients, with a particular focus on forecasting in the contact center space. The role requires the ability to work in a fast-paced environment and process tasks promptly. A strong understanding of workforce management concepts such as forecasting, scheduling, skill management, and PTO management is essential. Job Responsibilities: Responsible for real-time and/or intraday management of resources to ensure the correct number of agents are available at the right times to handle an accurately forecasted volume of inbound and/or outbound calls at the desired service level. Duties and Responsibilities May Include: Utilizes workforce management tools such as IEX and NiceInContact to coordinate appropriate staffing allocation and availability of call center staff to achieve service level objectives. Monitors site to ensure optimal staffing levels using advanced forecasting techniques. Adjusts intraday forecasts derived from understood business drivers to determine required staffing levels by projecting call volumes, call duration, and required staffing levels using current trends and historical data. Administers volume contingency action plans as deemed necessary and appropriate. Runs and analyzes reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals. Facilitates real-time discussions with necessary stakeholders. Completes root-cause analysis to determine and quantify reasons for forecast variance and recommends changes to enhance forecast accuracy and effectiveness. Keys daily exceptions requests, updates schedules, and responds to escalated issues and ad-hoc requests. Ensures that all reports originating from the department are accurate and reliable. Provides real-time management of all communication channels with contact center teams. Selects appropriate counselor pool for each OE case based on availability, skills, and language needs. Conducts counselor outreach to ensure confirmation of case placement. Maintains accurate counselor roster management and staffing documentation. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position. You Bring Knowledge and Expertise Required Experience: 2-4 Years experience in WFM functions (Forecasting, RTA, Scheduling) with tools like IEX and NiceInContact. Understanding of workforce management concepts such as service levels, adherence, handle time, smoothing, phone routing. Strong working knowledge of Operations and operations measures. Strong math aptitude. Strong understanding of computer skills such as Outlook, WebEx Teams, CRM platforms. Intermediate Excel skills. Preferred Experience: 2 to 4 years experience in call center workforce analyst or management role. Strong workforce management and statistical background. Experience working in an inbound or outbound call center. Call center operations management experience. Staffing forecasting experience. Education: Bachelor s degree or equivalent years of industry experience. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon: Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Our more than 72,000 colleagues worldwide empower results for clients in over 120 countries with innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. To learn more visit aon.com. 2564150

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5.0 - 12.0 years

35 - 40 Lacs

Bengaluru

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Program Manager 1 THE ROLE: We are seeking an experienced and dynamic Program Manager to join our Custom ASIC/SOC Development Group. In this role, you will lead high-impact technical programs from concept through tapeout to post-silicon validation. You ll manage cross-functional execution across RTL, verification, physical design, packaging, and bring-up, delivering complex SoC solutions to our global partners. THE PERSON: This role is ideal for someone with a strong technical background in chip design and 3 5 years of program management experience, capable of managing complexity, influencing stakeholders, and driving results in a highly matrixed organization. KEY RESPONSIBILITIES Own and drive SoC program execution from requirements through tapeout. Develop detailed plans of record, schedule, deliverables, resources, risks, and mitigation strategies. Coordinate across IP, SoC front-end, back-end, validation, test, and packaging teams. Act as the central point of contact for program status, issues, risks, and escalations internally and externally. Monitor and communicate progress using dashboards, KPIs, Gantt charts, and performance metrics. Ensure quality gates are met and engineering change requests are tracked and resolved promptly. Collaborate with engineering leads to make technical tradeoffs and align with design goals. Facilitate executive reporting and program reviews. Promote best practices in program execution and risk management. PREFERRED EXPERIENCE: Experience in managing multiple SoC programs in domains like mobile, compute, automotive, AI, etc. PMP certification or equivalent program/project management training. Familiarity with program tools such as MS Project, JIRA, Confluence, Power BI, or equivalent. Executive communication experience and ability to influence across technical and business functions. REQUIRED QUALIFICATIONS: Bachelor s or Master s degree in Electronics, Electrical, or Computer Science Engineering. 10-12+ years of experience in the semiconductor industry with 3 5 years in technical program management. Strong hands-on exposure in SoC design flows, IP development, integration, Verification/Validation, DFT, STA, physical design, and tapeout. Proven track record in leading cross-functional, geographically dispersed teams. Strong risk and issue management capabilities, with the ability to escalate and drive resolution effectively. #LI-SR4 Benefits offered are described: AMD benefits at a glance .

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15.0 - 25.0 years

20 - 25 Lacs

Pune

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Asentech leads in digital transformation for Life Sciences brands, offering advanced data and technology solutions to amplify customer engagement across multiple channels through data-driven strategies and omnichannel approaches. Our Journey: Since 2007, we ve grown to become a trusted partner for life sciences commercial teams. Let s face it, life sciences companies are facing some serious challenges Rep influence is on the decline, community practices are merging into larger healthcare networks, and the Inflation Reduction Act is putting more margin pressure and that s just for starters. With fewer levers to pull, companies need to nail their product launches now more than ever. That s where omnichannel strategies come in they ve become absolutely crucial in this landscape. Our team of tech experts and strategists is ready to put our omnichannel expertise to work for you. We re not about cookie-cutter solutions; we tailor our approach to fit the unique needs of each life sciences company in this complex market. Our Mission: Our mission is to empower life science organizations globally to maximize the value of their omnichannel capabilities. Through strategic partnerships, we drive significant improvements in both top-line growth and bottom-line efficiency, helping our clients achieve their business objectives in an increasingly complex market landscape. Job Details: Job Title:- Quality Assurance Manager Type of Position:- FTE Experience:- 15+ years Job Location:- Pune Roles Overview: The QA Manager oversees the quality assurance function, ensuring effective testing strategies and resource optimization to meet business goals. They drive innovation, mentor teams, and maintain a strategic focus on delivering high-quality products while adapting to industry trends. Roles & Responsibilities: QA Strategy and Vision: Establish long-term Quality Assurance goals, best practices, process improvements, aligning with the Company objectives. Stakeholders Communication & Cross-departmental collaboration: Work closely with the client stakeholders (when applicable), Senior and Executive management and collaborate with project leadership to ensure QA deliveries align with customer/business expectations. Performance and Compliance Oversight: Ensure adherence to industry and company specific compliance requirements (ISO 27001:2022 & CMMI L3) by offering mentoring and oversight to the team. Establish, Implement and periodically review document artifacts and repository management practices. Risk Management and Escalation Handling: Establish checkpoints and quality assurance processes to proactively identify quality risks, handle escalation and subsequent reporting while ensuring mitigation strategies are in place. Operations Efficiency & Cost Management: Optimize QA processes to maximize efficiency, reduce costs, and ensure high-quality outcomes within budget constraints by balancing resource utilization and service delivery requirements. Team Management and Resource Planning: Lead, mentor, and upskill QA team members along with ensuring clear roles, fostering collaboration, and maintaining a motivated workforce to achieve quality goals efficiently. Continuous Improvement & Innovation: Drive continuous improvement by leveraging AI, automation, and advanced tools to enhance testing efficiency, accuracy, and scalability. Foster a culture of innovation, ensuring processes evolve with emerging technologies and industry best practices to deliver superior quality outcomes. Technical Competency: Demonstrable experience as a QA Manager, QA Lead, or similar role, with 15+ years in quality assurance (QA) and at least 3 years in a management position overseeing multiple QA teams or a large QA department. Extensive experience in working with PMO teams in requirements collection, analysis and preparing test plans based on the user requirements. Proven ability to effectively lead and manage a QA team of 30+ members, including training, performance management, team development, and resource allocation. Deep expertise in QA methodologies, tools, and frameworks, with hands-on experience in implementing scalable QA processes. Extensive experience designing and managing automated test suites using tools like Selenium, Cucumber, or similar tools, along with scripting languages (e.g., Python, Java). Proficient in defect tracking and quality management systems such as JIRA, with exposure to performance, load, and security testing tools. Strong understanding of Agile, Scrum, and Waterfall methodologies, with the ability to adapt QA strategies to dynamic project environments. Exceptional problem-solving skills, astute attention to detail, and the ability to analyze complex issues to ensure high-quality deliverables. Excellent written and verbal communication skills, with the ability to articulate technical concepts to diverse stakeholders, including senior leadership and clients. Strong organizational skills with the ability to manage multiple priorities, ensuring timely delivery of QA objectives. Functional Competency: Education: A Bachelor s degree in Computer Science, Engineering, or a related field is required. A postgraduate degree or technical certification (e.g., MBA, MS) is highly desirable for senior roles. Certifications: Relevant certifications such as Six Sigma, ISTQB, CQA (Certified Quality Auditor), or CQE (Certified Quality Engineer) are a strong advantage. Quality improvement expertise: Demonstrated experience in implementing corrective and preventive actions (CAPA) and driving continuous improvement initiatives. Auditing and compliance: Knowledge of quality inspection, auditing, and compliance standards, with the ability to ensure adherence to industry best practices. Strategic thinking: Ability to align QA strategies with broader organizational goals, contributing to long-term business success. In order to ensure fair and transparent hiring practices, we are committed to providing equal employment opportunities to all qualified candidates and eliminating any form of discrimination or bias in our recruitment process. Join our team and make a significant impact on the growth and development of our IT organization. Apply today with your resume and a cover letter outlining your relevant experience and interest in the role. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking Accept All , you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. 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1.0 - 5.0 years

9 - 13 Lacs

Bengaluru

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Job Description Summary Summary GE HealthCare (GEHC) is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. The Internal Audit (IA) function is in year two of its transformation following GEHC s separation in January 2023 as a standalone public company. As part of the transformation, IA is creating a modern, data-driven program with a LEAN mindset. The IA function is a global team with presence in United States, United Kingdom, India and Singapore. The function is independent and reports to the GEHC Audit Committee. Reporting to the GE HealthCare Quality Assurance & Operations Manager, the individual will play a critical role in the continuous development of a data-driven, modern audit function for GE HealthCare, that is grounded in strong technical expertise. This role will provide support to establish the mandate, governance and corporate responsibilities for the GE HealthCare Internal Audit organization. Job Description Job Description The Professional Practices and Digital Enablement Specialist plays a critical role in advancing the effectiveness, efficiency, and innovation of the Internal Audit function at GE HealthCare. This position is responsible for maintaining and enhancing audit methodology and standards, driving process improvement through digital enablement, and supporting quality assurance and operational excellence. The specialist will develop and maintain internal audit procedures aligned with IIA standards and industry best practices, while also identifying opportunities to streamline and automate audit processes. This includes supporting the enhancements of audit tools, managing document data repositories, and contributing to key performance metrics and reporting. Additionally, the role supports quality assurance reviews, develops training materials, and assists with onboarding and administrative coordination. Roles and Responsibilities Methodology & Standards Develop a comprehensive understanding of the IIA standards, GEHC audit methodology, and related processes Develop, implement, communicate, and maintain internal standard operating procedures and guidelines covering all aspects of the internal audit process, including but not limited to risk assessment, planning, execution, and reporting. Based on input from the IA team, and benchmarking on current industry IA standards, review and recommend necessary enhancements to the internal audit methodology, policies, and procedures. Stay abreast on industry trends and emerging risks specific to the IA industry to adapt quality assurance processes to meet evolving demands. Process Improvement & Digital Enablement Serve as a business analyst to understand, simplify, standardize, and automate existing processes related to engagement execution and/or reporting to key stakeholders, including the Audit Committee and GE HealthCare leadership and external stakeholders. Assist in the implementation and enhancement of audit tools, software, and data analytics to improve audit efficiency and effectiveness. Organize, maintain and drive enhancements for document management and collaboration tools and systems (e.g., Box and MS teams). Participate in ad-hoc projects as assigned (e.g., process improvement, QAIP, KPIs) Staying abreast on applicable new functionality for audit tools and help define strategy for pilot and adoption Quality Assurance Support in the execution of quality assurance reviews of audit workpapers, findings, and reports for accuracy, clarity, and completeness while ensuring compliance with IIA industry standards and internal quality requirements. Support in the creation of training materials related to quality assurance methodologies and internal audit best practices. Operational Reporting & Stakeholder Communication Assist on the monitoring of IA metrics (KPIs) and making periodic updates that align to the organization approved priorities and operations. Timely deliver ad-hoc requests such as creating and updating presentations and reports that are presented to Audit Committee, GE HealthCare leadership and external stakeholders. Professional Experience/Success Profile Bachelors degree in Business Administration, or a related fields (e.g., Quality Assurance, Project Management) Minimum of one year experience within Internal Audit, Operations or Business Management environment. Preferred understanding of quality control, process improvement and Internal Audit standards/methodologies (e.g., ISO, Lean, IIA,) Preferred understanding of project management methodologies (e.g., Agile, Waterfall) Exceptional attention to detail and ability to maintain high standards of quality in a fast-paced environment. Excellent listening, verbal, written and presentation skills to interact with internal teams and external stakeholders. Ability to work independently and collaboratively as part of a team. Strong organizational skills and ability to manage multiple tasks and priorities effectively Strong quantitative and qualitative analysis skills; ability to take large volumes of complex information and present it in a clear and concise manner; uses data and a cogent problem-solving methodology in decision making and impact assessment. Ability to flex personal style according to the context of a situation to drive engagement with all stakeholders Confidence to clearly articulate creative, practical solutions, even when dealing with demanding stakeholders or a high degree of ambiguity. Continuous learning mindset to keep up to date with industry developments and best practices in internal auditing. Working conditions: Is open to travel depending on the current state of affairs Required Competencies Internal Control Knowledge: Ability to understand and assess the design, implementation, and operating effectiveness of internal controls. Project Management: Contributes to the planning and execution of planned audits. Root Cause Analysis: Ability to identify the root cause of an issue, demonstrating awareness of various root cause analysis techniques, such as the 5 why s test. Writing: Ability to document in a clear, concise, and logical manner process understanding (i.e., narratives/flow diagrams), risks, control descriptions, and test results (i.e., symptoms). Ability to analyze evidence and document findings in a structured and coherent way. Conflict Management Negotiation: Ability to handle difficult situations with diplomacy and tact and negotiate with management as appropriate to ensure key findings and follow-up actions are agreed upon. Influence: Ability to build trust and support with stakeholders Data Analysis and Business Intelligence Knowledge: General understanding of data and analytics techniques used in analyzing large volumes of data, ability to conduct simple data analysis using excel functions. Data Visualization: General understanding of data visualization techniques and their application Required Qualifications A Bachelors or Master s degree in Accounting, Finance, Business Administration or "STEM" (Science, Technology, Engineering or Mathematics) Majors Two to five years of relevant internal audit or equivalent experience in industries such as Manufacturing, Medical Devices, Technology, Consulting or Financial Services. Ability to travel internationally and domestically approximately 5-10%. Desired Characteristics CPA/CA, CFA, CIA or other professional certification is desired. Audit/risk management, data analytics experience or exposure is preferred. General knowledge of legal, regulatory and compliance requirements. Excellent listening, verbal, written and presentation communication skills. Lean Process orientation: Passion to help improve operations continuously Strong project management and organization skills. Problem solving skills that demonstrate logical and analytical thought processes. Know how to use technology and data to get things done. Ability to flex personal style according to the context of a situation to drive engagement with all stakeholders. Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. . Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support . Relocation Assistance Provided: No

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5.0 - 9.0 years

20 - 25 Lacs

Gurugram

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Company: Mercer Description: We are seeking a talented individual to join our Investments team at Mercer. This role will be based in Gurgaon/Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Investments Manager Research - Private Markets Mercers Investments business is a leading global provider of investment consulting and fiduciary management services. We offer customised advice and support at every stage of the investment decision, risk management and investment monitoring process. The role will be responsible for investment strategy and research development at Delegated Solutions. We will count on you to: Leading quantitative and qualitative data requests from alternatives asset managers for fund due diligence with a special focus on private equity and/or private credit. Contribute to the investment decision-making and manager-selection processes Conducting fund manager due diligence, involving a broad set of qualitative and quantitative considerations Maintain updated investment due diligence notes, meeting notes and recommendations in proprietary database Storing and organizing data on a central database After data is received from the investment manager, the individual is responsible for formatting such data then inputting it into a Mercer research template Organizing and ensuring that the Mercer research template is filled in correctly and lacking errors, so it is ready for distribution to Mercer s research group Amending and fixing research template errors based on direction from Mercer s research group Making sure the accuracy of the data inserted into the Mercer research template is of the highest integrity Working with the local and onshore teams in producing manager research reports focused on alternative asset class including private markets Maintain an efficient process for delivering manager research adhering to accuracy and timeliness Monitor portfolio performance and markets trends Develop reports for internal, external client presentations and senior management Contribute to fund performance analysis and draft fund commentaries Develop reports for internal, external client presentations and senior management Contribute in terms of new investment ideas, actively sharing views and opinions during regular team meetings What you need to have: 6+ years experience in global markets with adequate exposure in alternative asset classes Prior experience in asset management or investment research with strong understanding of investment strategies CFA/CAIA Charterholder and/or progress towards CFA and/or CAIA at advance levels is preferred. BE/B Tech/B.Com/BBA from reputed college and/or master s in finance / MBA Ability to manage multiple projects, stakeholders, and deliverables simultaneously Proactive and outcome orientated with the ability to work well as part of a team and develop positive working relationships across the organisation Can work under pressure and meet deadlines, while delivering a high quality end product Keen attention to detail Working knowledge of all asset class with a key focus on alternatives asset class Intellectual curiosity and the desire to expand your alternatives asset class knowledge Ability to efficiently and effectively communicate with other groups across Mercer to solve problems Critical thinking capabilities when encountering sticking points Evidence of expertise in analytical tools Highly proficient in Microsoft Excel and other core Microsoft Office products (Word, PowerPoint, etc.) What makes you stand out Ability to understand the link between data, client needs and its application to the bigger picture. Excellent stakeholder/client management skills. Positive attitude & ability to adapt to ever-changing environment. Strong multi-tasking skills. Excellent written and verbal communication and report writing skills. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person

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5.0 - 12.0 years

30 - 37 Lacs

Bengaluru

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Youll be joining a team within an organization undergoing significant business transformation, especially in the digital space and our approach to financial services. This means youll have the opportunity to shape the future of automotive financing and our relationship with customers through technology, including managing the platforms that handle billing and subscriptions which are key to our customer relationships and recurring revenue streams. Youll lead world-class engineering teams, both employees and partners, often distributed globally, to deliver innovative and robust solutions. While leadership presence in our Chennai / Bangalore offices in India is key for team management and vendor engagement, this role involves significant collaboration with Product Teams and stakeholders across different regions, including the US and Europe. The strategic impact and collaboration span globally. Required Qualifications: Based on the combined requirements, here s what youll need to bring to the table: Significant experience in software engineering, with a strong focus on backend systems, distributed systems, or high-availability secure platforms. Were looking for someone with 15+ years experience leading technical teams and complex project delivery using Agile methodologies, including product support. Additionally, 12+ years of technical leadership experience in application development (on-prem or cloud) for large companies and driving business adoption of platforms is essential. Must be a seasoned banking professional with deep experience in the banking domain. Preferable experience with core banking platforms like Fiserv or equivalent systems such as FIS or Finacle. Proven experience building and scaling complex payments, billing, or subscription systems, fintech platforms, or high-transaction volume financial applications. Demonstrated experience managing banking systems, payment systems, and a deep understanding of and practical experience with the compliance and regulatory framework relevant to these areas (like PCI DSS, AML, KYC, GDPR, data privacy). This includes experience with financial regulations, security testing, compliance/data privacy/access controls/monitoring requirements, and handling global audits. Proven experience leading and managing large engineering teams (e.g., 75+ employees and contractors/partners). 10+ years managing global supplier partners, focusing on cost-effective sourcing and delivery. Experience designing and implementing highly available, scalable, and reliable distributed systems. Proficiency in at least one major cloud platform (AWS, Azure, GCP experience is highly valued ) and experience with cloud-native architectures. A Master s degree in Computer Science, Computer Engineering, Data Science, or a related technical field is strongly preferred. A Bachelors degree in a related technical field or equivalent extensive practical experience is required. Very strong leadership, communication, and interpersonal skills, with a proven track record of building, motivating, and managing high-performing teams. This includes exhibiting the right negotiating posture and the ability to influence stakeholders. Strong analytical and problem-solving skills. Proven track record of managing large global budgets and leading organizational change management. Demonstrated ability to manage complex projects and aggressive timelines. A quick learner, self-starter, and energetic leader with a strong drive to deliver results. Preferred Qualifications: These are skills or experiences that would make you an even stronger candidate: Experience in technical program management and delivering transformational projects. Specific experience building high-performance engineering teams. Experience managing or working effectively with globally distributed teams and leveraging offshore development service providers. Prior experience working in a Fintech or large finance/banking company. Experience with specific payment types or networks (e.g., Card schemes like Visa/Mastercard, ACH, Wire transfers, Digital Wallets). Experience with microservices architecture and event-driven systems. Familiarity with fraud detection and risk management systems. Experience working in a highly regulated industry environment (reinforcing the required compliance knowledge). Experience with specific technologies relevant to our stack (e.g., Java, Python, Go, Kafka, Kubernetes, specific databases like PostgreSQL, Cassandra, MongoDB). Key Responsibilities: Think of your responsibilities falling into a few core buckets: Leadership & Team Building, Technical Strategy & Execution, Platform Delivery, Banking & Payments Domain Expertise & Compliance, and Cross-Functional Collaboration. Engineering Leadership & Team Management: You will lead, mentor, and grow multiple engineering teams, including potentially managing other managers, working on various components of our banking, payments, billing, and subscription solutions (like processing, reconciliation, reporting, integrations, core banking features, billing cycles, subscription management). This includes leading and managing a large engineering organization, comprising a significant team size (currently close to 75 employees in India within the Payments/Billing teams alone, plus integrated services and direct management of the Bank team ), along with managing global purchased services partners across different locations. You should have proven experience managing teams of this scale or larger. Foster a strong team culture centered around technical excellence, collaboration, ownership, and continuous improvement. Define effective team structures, roles, and responsibilities to maximize productivity and scalability. Oversee hiring, performance management, and career development for engineers within your domain. Champion best practices in software development, testing, deployment, and operations, using agile methodologies. Effectively manage team priorities, backlogs, and help remove roadblocks to drive key business results. Lead the management of global supplier partners, focusing on cost-effectiveness and delivery. Demonstrate empathy and care for your teams, guiding them on skill advancement, objective setting, and performance assessments. Technical Strategy & Architecture: Define and drive the technical strategy and long-term architectural vision for the Banking, Enterprise Payments, Billing, and Subscription Platforms, ensuring it aligns seamlessly with overall business goals and technology strategy. Make critical technical decisions regarding system design, technology choices, and architectural patterns to build modern, scalable, secure, and high-availability systems. Oversee the technical roadmap, ensuring it supports product initiatives while actively managing technical debt. Provide technical leadership in designing and delivering system improvements on both modern and legacy technology stacks. Ensure the platform is architected for high availability, disaster recovery, and fault tolerance. Be familiar with hands-on development of reusable solution patterns, potentially leveraging advanced cloud tools (like those on GCP), and guide your teams on their effective use. Platform Delivery & Execution: Oversee the end-to-end software development lifecycle (SDLC) for the platforms, from planning and development through deployment and operations. Ensure the timely and high-quality delivery of platform features and capabilities across Banking, Payments, Billing, and Subscription domains, working closely with Product Management. Implement and continuously improve agile development processes and methodologies, building, validating, and releasing software early and often in a dynamic environment. Monitor platform performance, reliability, and operational health, establishing robust monitoring and alerting systems. Lead and manage complex projects with aggressive timelines, driving continuous business value. Lead communication of status, issues, and risks to key stakeholders. Banking & Payments Domain Expertise & Compliance: Serve as a key leader in ensuring the platforms adhere to all relevant industry standards and regulations. This requires deep expertise in the compliance and regulatory framework critical for banking and payments (e.g., PCI DSS, AML, KYC, GDPR/data privacy). You must have significant experience with financial regulations, experience in security testing, compliance requirements (including data privacy, access controls, and monitoring requirements), and proven ability to handle global audits and work effectively with global audit teams. Work closely with Risk, Compliance, Security teams, and Payment Service Providers (PSPs) to implement necessary controls and participate in internal and external audits. Possess a deep understanding of complex payment flows, billing cycles, subscription management logic, processing logic, reconciliation processes, and potential fraud vectors. Stay abreast of technology advancements and ensure your team keeps updated on relevant skills and changes in the banking, payments, billing, and subscription industry landscape. Cross-Functional Collaboration: Partner closely and continuously with a variety of stakeholders including Software Engineers, Product Managers, Designers, Product Owners, Product Teams (including those in US and Europe regions), Operations, SRE, Infrastructure teams, Finance teams (for reconciliation, reporting), Sales, Support, Ecommerce, and other internal stakeholders. Be the trusted partner of business customers and engineering teams in solving both technical and business problems. Communicate technical concepts and strategy clearly and effectively to both technical and non-technical audiences, including executives. Ability to negotiate with and influence stakeholders, exhibiting the right posture to make sound decisions and drive forward strategic transformation initiatives.

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3.0 - 8.0 years

12 - 17 Lacs

Bengaluru

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The PSBU High and Low Power group is looking for a skilled Manager, Project Management who can provide leadership to the Project Management Office (PMO) Team by delivering strategic Program Portfolios. This person will merge their technical knowledge and leadership skills to drive projects and PMO initiatives to completion while managing direct reports. This role will require a detail-oriented person who can remain focused on all aspects of several projects, and a big-picture person who can lead the local PMO. Our Team You will be working closely with a global team of design engineers, product managers, quality engineers, and many more cross functional team members to ensure projects run smoothly. The portfolios you manage will encompass products in our High and Low Power categories. Our High Power Portfolio supports power distribution in datacenters, and our Low Power Portfolio serves a wide variety of markets—one example being home appliances. What You Will Do Highest Priority talent development of direct reports and maximizing value from the team Implement new procedures or directives from Global PMO (risk management, change management, new systems and technology, etc.) Support escalations and challenges from direct report’s projects Challenge the status quo to improve our team’s standard practices and procedures Own the reporting of project status, risks, issues, barriers, and delays to management Responsible for delivering the India PMO portfolio and associated strategic projects Create and manage timeline, project plan, and communication plan on every project Subject matter expert on the Product Development Process Who You Are (Basic Qualifications) Engineering Degree (Mechanical/Electrical preferred) or equivalent experience 3+ years in Engineering or a Technical Project Management Role Previous experience in a leadership role Leader, outcome oriented, continuous improvement mindset, empathetic What Will Put You Ahead PMP certification or equivalent 5+ years in Engineering or a Technical Project Management Role 2+ years as a people manager, or other leadership role

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6.0 - 8.0 years

5 - 9 Lacs

Mumbai

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We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software is preferred.

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6.0 - 9.0 years

5 - 9 Lacs

Mumbai

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We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or failures. Job Requirements Proven experience as a Process Manager with a minimum of 6 years of experience. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process management tools and software is preferred.

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2.0 - 6.0 years

9 - 13 Lacs

Mumbai

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We are looking for a highly skilled and experienced Associate Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent project management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage multiple projects simultaneously, ensuring timely completion and meeting deadlines. Coordinate with cross-functional teams to ensure seamless execution of projects. Develop and implement project plans, resource allocation, and risk management strategies. Monitor project progress, identify issues, and take corrective actions as needed. Collaborate with stakeholders to gather requirements and provide updates on project status. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Proven experience in project management, preferably in the IT Services & Consulting industry. Strong understanding of project management principles, methodologies, and tools. Excellent communication, interpersonal, and problem-solving skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Strong analytical and decision-making skills, with attention to detail and accuracy. Experience with project management software and tools, such as MS Project or Asana.

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6.0 - 8.0 years

2 - 4 Lacs

Pune

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We are looking for a highly skilled and experienced Analyst to join our team in the IT Services & Consulting industry. The ideal candidate will have 6-8 years of experience in KYC analysis. Roles and Responsibility Conduct thorough KYC checks on clients and customers. Analyze financial data and transactions to identify potential risks and discrepancies. Develop and implement effective mitigation strategies to prevent fraud and compliance issues. Collaborate with cross-functional teams to ensure seamless integration of KYC processes. Stay updated with regulatory requirements and industry trends to enhance KYC procedures. Provide exceptional customer service and support to internal stakeholders. Job Requirements Strong understanding of KYC regulations and industry standards. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment with multiple priorities. Proficiency in financial analysis and transaction monitoring tools. Strong communication and interpersonal skills to build relationships with internal stakeholders. Experience working in an IT Services & Consulting environment is preferred.

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