Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place. Your Impact The Administration department at McKinsey Global Capability and Services (MGCS) plays a vital role in ensuring seamless office operations. Operating continuously to meet the needs of team and firm members, this department is dedicated to managing daily operations, retrofit projects, repair and maintenance, while prioritizing safety and standards. The department coordinates effectively with building services to maintain operational excellence. Additionally, there is an opportunity to collaborate with a diverse network of stakeholders and vendors and take ownership of facilities-related responsibilities. The commitment to providing exceptional service to office members is highly valued. This includes identifying opportunities for cost savings, improving workflow processes, and leveraging technology to streamline administrative tasks. Overall, the Administration department at MGCS is integral to the smooth functioning of the office, providing essential support to team and firm members, and contributing to the organization's success through their dedication to excellence in office management. As the Office Service Coordinator at McKinsey Global Capability and Services, Gurgaon, you will own workstreams and delve into various aspects of administration, such as day-to-day operations, maintenance, housekeeping, developing strategies for office upkeep, analysis electrical and mechanical data. By leading the end-to-end management of electro-mechanical and base building operations, this role ensures seamless facility functionality, safety, and compliance. Through proactive maintenance of critical systems such as HVAC, UPS, and fire safety infrastructure, the role minimizes downtime and operational risks. Effective supervision of vendors and outsourced teams guarantees high service quality and cost efficiency. Your role will drive operational excellence by aligning maintenance and housekeeping with business needs, optimizing inventory and procurement processes, and leveraging internal tools for workflow automation. Strategic reporting and sustainability efforts contribute directly to the organization’s environmental goals, while rigorous documentation and audit preparedness uphold regulatory and corporate standards. Overall, this position plays a vital role in ensuring a reliable, efficient, and sustainable workplace environment. Your Growth You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your qualifications and skills B.Tech/BE in electronics/electrical/mechanical engineering. MBA; specialization in construction or facilities management is a plus 6+ years of relevant experience in facilities and services, preferably in corporate and/or professional services environments. Strong knowledge of technical systems, including HVAC, Diesel Generators (DG), elevator systems, electrical systems, plumbing, UPS, and fire systems. Ability to read and interpret Single Line Diagrams (SLDs), HVAC drawings, and fire system schematics. Proficient in handling and operating office equipment like UPS, fire systems, and AHUs. Proficient in vendor and manpower management, including performance tracking. Strong knowledge of preventive maintenance systems and statutory compliance. Experience in inventory and store management, including purchase and invoicing. Familiarity with MIS reporting, sustainability metrics, and green building practices. Good understanding of facility audit standards and documentation procedures. Knowledge of soft services like pantry, cafeteria operations, housekeeping (HK) chemicals, and HK equipment (preferred). Proficient in Microsoft Excel, MS Office, and digital workflow tools. Ability to adapt to and use internal tools for procurement, PO/invoice tracking, and task management. Proficient in rational decision-making based on data, facts, and logical reasoning. Strong communication skills (verbal and written) in English and local office language(s). Ability to adjust communication style to suit different perspectives and seniority levels. Excellent coordination and organizational capabilities, including the ability to initiate tasks independently and see them through to completion. Exceptional time management skills to meet responsibilities in a complex and largely autonomous work environment. Ability to work in-person and travel as needed (team schedules and office locations may vary).
