Retail Sales Supervisor

As a Supervisor Retail Sales at RentoMojo, your role will involve leading and motivating a team of retail sales associates to achieve and exceed sales targets. You will be responsible for driving in-store ratings & reviews, training and coaching the sales team, monitoring sales performance metrics, and ensuring compliance with company policies and standards. Additionally, you will collaborate with cross-functional teams to enhance the overall customer experience and stay updated on industry trends for innovation and growth. **Key Responsibilities:** - Lead and motivate a team of retail sales associates to foster a positive and high-performance work culture. - Achieve and exceed sales targets by effectively managing the sales process, customer engagement, and conversions. - Drive in-store ratings & reviews. - Train, coach, and mentor sales team members to enhance their product knowledge, sales techniques, and customer service skills. - Monitor sales performance metrics and KPIs, providing regular feedback and implementing strategies to optimize performance. - Maintain a deep understanding of RentoMojo's product and service offerings, pricing strategies, and competitive landscape. - Ensure compliance with company policies, procedures, and standards of service. - Collaborate with cross-functional teams to streamline processes and enhance the overall customer experience. - Handle customer escalations and resolve any issues or complaints in a timely and professional manner. - Stay updated on industry trends, market developments, and emerging technologies to identify opportunities for innovation and growth. **Qualifications Required:** - Bachelor's degree in any field. - Minimum of 2 years of experience in retail sales or customer experience/support with hands-on experience of handling sales/support associates. - Proven track record of achieving and exceeding sales targets in a fast-paced retail environment. - Strong leadership abilities with experience in mentoring and motivating a team of sales associates. - Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term customer relationships. - Analytical mindset with the ability to interpret sales data and make data-driven decisions. - Strict adherence to store timings. - Knowledge of data entry and proficiency in Excel or Google Sheets. - Technologically sound. - Passion for delivering exceptional customer service and creating memorable shopping experiences. This role will offer you opportunities for personal and professional growth in a dynamic and innovative environment. If you are bold, driven, and passionate about retail sales, RentoMojo is the place for you. Join us on our journey of providing flexibility and value-conscious solutions to our customers. (Note: The above job description is based on the information provided in the job listing for Supervisor Retail Sales at RentoMojo. For more details, please refer to the company's official career page.),