Retail Sales Supervisor

As a Supervisor Retail Sales at RentoMojo, located in Chandigarh, you will play a crucial role in leading and motivating a team of retail sales associates to achieve and exceed sales targets. Your responsibilities will include fostering a positive and high-performance work culture, driving in-store ratings & reviews, and training the sales team to enhance their product knowledge and customer service skills. You will also be responsible for monitoring sales performance metrics, providing feedback, and collaborating with cross-functional teams to enhance the overall customer experience. Key Responsibilities: - Lead and motivate a team of retail sales associates to achieve and exceed sales targets. - Drive in-store ratings & reviews and ensure a positive customer engagement. - Train, coach, and mentor sales team members to enhance their product knowledge and sales techniques. - Monitor sales performance metrics, provide regular feedback, and optimize performance strategies. - Maintain a deep understanding of RentoMojo's products, pricing strategies, and competitive landscape. - Ensure compliance with company policies, procedures, and service standards. - Collaborate with cross-functional teams to streamline processes and enhance the overall customer experience. - Handle customer escalations and resolve issues or complaints in a timely and professional manner. - Stay updated on industry trends, market developments, and emerging technologies for innovation and growth opportunities. Requirements: - Bachelor's degree in any field. - Minimum of 2 years of experience in retail sales or customer experience/support. - Proven track record of achieving and exceeding sales targets in a fast-paced retail environment. - Strong leadership abilities with experience in mentoring and motivating a sales team. - Excellent communication and interpersonal skills for building long-term customer relationships. - Analytical mindset for interpreting sales data and making data-driven decisions. - Strict adherence to store timings. - Proficiency in data entry, Excel or Google Sheets, and technological soundness. - Passion for exceptional customer service and creating memorable shopping experiences. If you are looking to join a dynamic team and contribute to the success of a market leader in the consumer rental industry, apply now through our career page. Join us at RentoMojo and be a part of our innovative and customer-centric culture.,