Retail Sales Supervisor

Job Description

Job Summary The individual is expected to manage the daily operations of our Brijwasi Sweets store. Responsibilities and Duties Responsible for the smooth functioning of the store Assist walk in customers with their purchases & Up sell products Ensuring customer satisfaction & a good shopping experience Managing counter sales team, motivating them and training them to perform better Ensure good display & regular replenishment of goods Conduct marketing as well as sales promotional activities for the business development of the store Inventory management and stock control Manage Store Accounts (Daily & Monthly, Reports) Key Skills Customer Service, Customer Relationship Management, Customer Acquisition, Customer Relations, customer experience, Sales Experience, Negotiation, Communications Required Experience and Qualifications Responsible for manpower training and development Good time management and planning skills Good communication and written skills Should be able to analyse data and measure store performance Should be confident, quick and efficient in making decisions Knowledge and understanding of accounts Good communication and written skills Prior experience in Food / Hospitality preferred Prior experience in Retail Shop / Customer Handling required Residence in Mumbai (only hiring candidates who live in Mumbai)