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Titan Company
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Retail Sales Officer

Retail Sales Officer

Titan Company

2 - 3 years

3 - 6 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

jewelry retail sales sales retail store management retail operations accessories product sales apparel photoshop counter sales merchandising stock replenishment sales operations gold marketing jewellery sales executive activities vm showroom sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job
Retail Sales Officer \u2013 New Jewelry Business
Unique Job Role Retail Sales Officer Function Retail Reporting to Store Manager Business New Jewelry Business Grade L2-L3 Date Job Details To achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transaction.External Interfaces
Internal Interfaces

Customers

Regional teams

VM team

Merchandising team

Support teams

Process Contributions Process ContributionProcess OutcomePerformance Measure SalesProduct Sales Receive and engage with the customer to understand the customer\u2019s requirement

Introduce the various product offering to the customers and facilitate customer buying decision

Prepare the estimate of the products selected and completing the sales transaction

Achieve category wise sales target for the allocated section

Assist the customer in a sales return or repair work

Store operating policy

Increase in customer satisfaction score

Increase in revenue

SalesRetail OperationsStore Management Adhere to the standard operating procedures in the store

Adhere to cost savings practices undertaken in the store

Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment

Ensure proper and attractive display of the products at the appropriate counter

Transfer the stock to the locker at the close of the day

Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft

Monitor the dead stock and liaison with the store manager to minimise the same

Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes

Store management

Adherence to policies

SalesRetail OperationsFeedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings

Feedback mechanism

Increase in customer satisfaction score

Retail operationsField sales operations managementCustomer complaint resolution Manage customer queries and complaints as per the company guidelines

Complaint resolution policy

Customer satisfaction scores

Work Experience

Job Education Graduate Relevant Experience 3-5 years in the Jewelry/Apparel/Fashion Accessories/Similar sector with 2-3 years in a position of similar responsibility Behavioural Skills Customer Centricity

Delivers Results

Nurtures Relationships

Passionate about our Categories & Products

Good communication skills

Knowledge Sales/ retail experience, Digital Savvy

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Titan Company

Consumer Goods - Watches and Jewelry

Bangalore

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Retail Sales Officer