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Retail Sales Executive

0 - 31 years

1 - 3 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

retail sales executive's primary responsibility is to drive sales and provide excellent customer service in a retail environment. They interact with customers, offer product information, handle transactions, and work towards achieving sales targets. They also maintain the store, manage inventory, and promote sales initiatives.  Here's a more detailed breakdown: Key Responsibilities: Customer Interaction and Sales: Greeting and assisting customers, answering inquiries, and providing product information.  Identifying customer needs and recommending suitable products.  Handling cash transactions and processing payments.  Actively promoting sales, special offers, and upselling products.  Building and maintaining customer relationships.  Addressing customer concerns and resolving issues.  Store Operations: Maintaining the store's appearance, including cleaning and organization.  Ensuring shelves are stocked and merchandise is displayed effectively.  Managing inventory and tracking stock levels.  Implementing sales strategies and participating in promotional events.  Sales Targets and Reporting: Working towards achieving individual and team sales targets.  Maintaining accurate records of sales and customer interactions.  Providing feedback to management on customer preferences and market trends.  General Duties: Providing excellent customer service and ensuring customer satisfaction.  Collaborating with team members to achieve overall sales goals.  Staying updated on product knowledge and industry trends.  Handling cash transactions and ensuring accuracy in sales data.  Skills and Qualifications: Communication and Interpersonal Skills: Essential for interacting with customers and building relationships.  Sales Skills: Ability to identify customer needs, recommend products, and close sales.  Customer Service Skills: Providing excellent service and resolving customer issues.  Product Knowledge: Understanding the products and services offered.  Cash Handling and POS System Proficiency: Accuracy in handling transactions and using point-of-sale systems.  Organizational Skills: Ability to manage inventory, maintain the store, and meet deadlines.  Teamwork and Collaboration: Working effectively with other team members.  Adaptability and Flexibility: Adjusting to changing customer needs and store demands.  Positive Attitude and Enthusiasm: Creating a welcoming and engaging environment for customers.  Basic computer skills: Proficiency in using computer systems and software. 

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