Retail Manager

5 - 8 years

10 - 12 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities :

• Develop and execute retail strategies aligned with the parks overall

business goals, focusing on maximizing sales per head and enhancing

guest experience.

• Analyse sales and revenue reports to identify trends and make data-driven

decisions regarding product assortment, pricing, and promotions.

• Forecast sales, inventory requirements, and staffing needs in line with

seasonal variations and visitor footfall.

• Oversee all retail operations across multiple outlets within the park,

ensuring stores are consistently well-presented, stocked, and operational.

• Organize store operations and allocate responsibilities to personnel to

optimize efficiency and guest service.

• Monitor stock levels, purchasing, and replenishment processes, ensuring

availability of high-demand items while managing inventory costs.

• Ensure all retail areas comply with company policies, visual

merchandising standards, and health and safety regulations.

• Plan and oversee in-store promotional events, displays, and themed

merchandise launches.

• Prepare and manage retail budgets, aiming for revenue growth, effective

cost control, and profitability.

• Monitor expenditures, margins, and wastage, implementing corrective

measures as needed.

• Recruit, train, and motivate retail staff to deliver outstanding service and

achieve sales targets.

• Conduct regular team meetings, coaching sessions, and performance

reviews to build a high-performing culture.

• Lead by example through visible presence, including MBWA (Managing

by Walking Around) to engage staff and customers.

• Ensure all guests receive prompt, friendly, and professional service that

reflects the parks brand.

• Handle escalated customer concerns and complaints swiftly to maintain the

parks reputation and guest satisfaction.

• Ensure compliance with all legal, health, and safety guidelines specific to

amusement park operations.

• Inspect stores regularly to identify and address operational issues, hazards,

or policy deviations.

• Stay up to date on industry trends, retail technologies, and best practices

relevant to Amusement park and attractions.

• Recommend and implement improvements to products, processes, and the

overall retail guest experience.

Requirements

• Proven experience as retail manager or in other managerial position

• Knowledge of retail management best practices

• Outstanding communication and interpersonal abilities

• Excellent organizing and leadership skills

• Commercial awareness

• Understanding of the retail sales process

• Familiarity with consumer behaviour principles

• Excellent communication skills, capable of building trusting relationships

• Flexibility to work various shifts.

• Ability to create a positive and productive work environment.

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Entertainment & Recreation

Bangalore

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