Retail Head

As a Retail Operations Manager, you will be responsible for ensuring the smooth day-to-day operations of 3040 retail outlets. Your main duties will include monitoring and maintaining high operational standards, customer service, and visual merchandising across all stores. You will play a crucial role in implementing SOPs (Standard Operating Procedures) to streamline operations and enhance efficiency. Key Responsibilities: - Achieving monthly, quarterly, and yearly sales targets for all outlets to drive store-level performance and maximize revenue and profitability. - Analyzing sales reports, customer trends, and footfall data to strategize business growth and identify improvement opportunities. - Recruiting, training, and managing store managers and retail staff across all outlets to build a motivated and disciplined team. - Coordinating with the warehouse and merchandising team to ensure optimum stock availability and efficient inventory movement. - Ensuring uniform brand standards and providing high-quality customer service at all retail touchpoints to enhance customer experience. - Identifying new retail opportunities, planning store expansion, and initiating tie-ups with new schools for market penetration. - Conducting regular store audits to ensure compliance with performance, hygiene, and safety standards and submitting MIS reports to senior management. - Managing the retail budget, optimizing operational costs, and maintaining quality service to achieve financial targets and operational efficiency. Qualifications Required: - Proficiency in English - Full-time availability with a day shift schedule,