1444 Restoration Jobs - Page 35

Role Overview: As a key player in the Customer Support team, you will work under the Customer Support Manager, troubleshooting complex technical issues, and collaborating closely with engineering and service delivery teams. You’ll combine technical expertise with excellent customer service, making you a vital part of our support operations. A degree in Computer Science/Engineering and strong communication skills are preferred. Candidates must be fluent in English, quick learners, positive-minded, and willing to travel. Key Responsibilities: Follow system support guidelines and prioritize faults to meet SLAs. Investigate/reproduce system/network issues. Lead Root Cause Analysis reports post-event. Execute system configuration changes within given access rights and approval. Handle and clear assigned Trouble Tickets. Provide technical expertise and assist in documentation. Participate in technical discussions to improve network performance. Handle second-level service problem restoration and emergencies. Analyze traffic, tune solutions, and present results to customers/account managers. Create knowledge base articles and develop feedback mechanisms. Collaborate with other Technical Support Engineers and share best practices. Essential Skills/Qualifications: Telecom support experience preferred; product support experience is a plus. Scientific degree with 2-8 years of technical support experience in software/telecom. Strong Unix/Linux administration and troubleshooting skills. Expertise in TCP/IP, networking (OSI layers 2-7), and network analysis (Wireshark, tcpdump, etc.). Linux System Administration/DevOps with deployment and automation emphasis. Experience with SQL, RDBMS, LDAP, Public/Private Clouds, and Virtualization (AWS, OpenStack, VMWare). Understanding of CI/CD, Ansible, Jenkins, and DevOps concepts. Excellent communication and interpersonal skills with a problem-solving mindset. What we can offer you: Hybrid working Model. The opportunity to work with a Industry Leading organisation and the forefront of telecommunication security industry where a great performance is quickly recognized. Competitive Salary Paid health care plan(General Insurance, Term life cover, Accidental Insurance and Travel Insurance) Company Bonus Scheme A few final details Full time/40 hours per week Location: Pune Expected start date: Immediately Enea is an equal opportunities employer. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize, and protect communications between companies, people, devices, and things worldwide. We are present in over 80 markets and billions of people rely on our technology daily when they connect to mobile networks or use the Internet. Show more Show less

Dantam Clinics is looking for Dentist ( MDS ) to join our dynamic team and embark on a rewarding career journey Diagnose and treat dental issues using appropriate procedures such as fillings, extractions, root canals, and crowns Perform regular cleanings and preventive care, including fluoride treatments and sealants Educate patients on oral hygiene practices and post-treatment care Interpret x-rays and diagnostic tests to develop treatment plans Ensure compliance with dental safety and hygiene standards Supervise dental assistants and manage dental records accurately Stay updated with advancements in dentistry and implement new techniques or tools where beneficial

Dantam Clinics is looking for Dentist (BDS) to join our dynamic team and embark on a rewarding career journey Diagnose and treat dental issues using appropriate procedures such as fillings, extractions, root canals, and crowns Perform regular cleanings and preventive care, including fluoride treatments and sealants Educate patients on oral hygiene practices and post-treatment care Interpret x-rays and diagnostic tests to develop treatment plans Ensure compliance with dental safety and hygiene standards Supervise dental assistants and manage dental records accurately Stay updated with advancements in dentistry and implement new techniques or tools where beneficial

K J Mehta T B Hospital Trust Amargadh is looking for Dental Hygienist to join our dynamic team and embark on a rewarding career journey Perform dental cleanings including scaling and polishing to remove plaque, tartar, and stains from patients' teeth Educate patients on proper oral hygiene practices such as brushing, flossing, and diet to prevent dental diseases Examine patients for signs of oral conditions like gingivitis or periodontal disease and report findings to the dentist Apply preventive treatments like fluoride and dental sealants Maintain accurate patient records and assist in clinical procedures as needed Ensure all instruments and equipment are sterilized and comply with health and safety protocols Support a clean, organized, and patient-friendly clinical environment

This is not a job. This is your backstage pass to a rare orbit of leadership, design, and legacy. Job Title: Executive Assistant to Founder & CEO Location: Mumbai Employment Type: Full-time Experience Required: 3-5 years in a similar high-trust role About Us: NIRU India is building something that has never been built before. A future-facing, spiritually grounded design house inspired by India’s sacred richness and global in ambition. At the center of this vision is our Founder & CEO: a brilliant, intuitive, and creatively charged leader. As she enters her most high-impact phase yet, she is looking for one extraordinary person to be her Executive Assistant. Or more accurately, her second self. You won’t just be managing a calendar. You’ll be managing energy, intention, access, and momentum. You won’t just be scheduling meetings. You’ll be helping shape conversations that touch art, business, luxury, and culture. You won’t just be running errands. You’ll be running point on the quiet magic that holds an empire together. Your Role: You will sit at the intersection of the founder’s personal and professional universe, creating order, clarity, and rhythm in a beautifully chaotic world. This is a role for someone who thinks two steps ahead, reads energy in a room, and builds trust across a boardroom, a living room, and a WhatsApp group. You will take charge of: Full calendar and inbox management across complex personal and work contexts. Coordinating with everyone from luxury vendors to government officials to family members. Planning meticulous travel itineraries across continents. Managing home and office needs, staff, errands, appointments, and daily rhythms. Owning follow-ups, reminders, moments of care, and thoughtful gestures. Acting as a communication bridge with discretion, elegance, and maturity. Bringing a sense of calm, clarity, and preparedness to every interaction. You, the Ideal Candidate: Have 3 to 5 years of experience in a high-trust, high-stakes assistant or chief-of-staff type role. Communicate flawlessly in English, in writing and speech. Are emotionally intelligent, quietly confident, and always a step ahead. Know how to work behind the scenes, hold space, and move mountains without noise. Can hold your own with regulators and designers, house staff and board members alike. Are based in Mumbai and thrive in roles that demand trust, care, and readiness. Are obsessed with detail, timing, intuition, and impact. What You’ll Step Into: An unusually intimate view into a company at the frontier of art, identity, and global storytelling. A relationship of trust with a founder operating at the edge of design, business, and cultural restoration. A role that will grow with you and push you to refine your instinct, empathy, and intelligence. An inner circle position where your work will not just be seen, but deeply felt. Start Date: Immediate Salary: Competitive and reflective of the uniqueness of this role To apply, send your CV to anshi@nirugroup.com along with a short note on why this role speaks to you. Show more Show less

Job Description Key Responsibilities: Conduct routine environmental monitoring and assessments in various locations Collect, analyze, and interpret environmental data using specialized equipment and software Maintain accurate records and documentation of environmental conditions Communicate findings and recommendations to stakeholders and management Participate in environmental remediation and restoration projects Ensure compliance with environmental regulations and standards Qualifications Qualification: M.Sc (Microbiology) Experience: 2-7 years Show more Show less

Role Description Roles and Responsibilities Lead and support complex Active Directory (AD) migrations and upgrades, including schema extensions, domain consolidations, and trust relationship configurations (Windows Server 2012 to 2016/2019/2022). Collaborate with Application Teams and other Infrastructure Teams to identify dependencies and develop execution plans for upgrading legacy AD servers. Participate in CAB (Change Advisory Board) calls, raise/manage Change Requests (CRs), and coordinate Go/No-Go approvals with stakeholders for AD upgrade activities. Perform advanced user and group management, including nested groups, service accounts, OU-level delegation, and dynamic access control. Administer and troubleshoot Group Policy Objects (GPOs), including login scripts, folder redirection, and security filtering. Address and resolve AD replication issues, manage FSMO roles, and support multi-site domain controller setups. Conduct regular Active Directory health checks using tools such as dcdiag, repadmin, netdiag, and PowerShell diagnostics. Manage FRS to DFSR migrations, validate SYSVOL consistency, and resolve replication-related challenges. Implement security hardening and ensure compliance with standards (e.g., CIS benchmarks), including ACL reviews and service account controls. Create and maintain comprehensive AD documentation—topology diagrams, policy records, naming conventions, and recovery guides. Contribute to disaster recovery planning, perform backup validation, and lead domain controller restoration drills. Organizational Skills Effective time management across BAU (Business-as-Usual) and project-based tasks. Strong focus on documentation, compliance, and audit-readiness. Ability to multitask in high-pressure environments with tight SLAs. Proactive in stakeholder communication and delivery tracking. Experienced in Change and Incident Management, including CRQs and RCAs. Personal Skills Strong analytical and root cause analysis capabilities. Excellent written and verbal communication skills, including client-facing interactions. Self-motivated and accountable; capable of independently leading smaller initiatives. Collaborative and team-oriented; actively mentors L1/L2 engineers. Demonstrates high ownership and a strong commitment to security and system stability. Technical Skills Deep expertise in Active Directory design, administration, and troubleshooting. Proficient in FSMO role management, AD replication, and multi-site topologies. Advanced understanding of Group Policy (GPMC, GPO modeling, troubleshooting). Strong foundation in DNS, DHCP, and name resolution within AD environments. Proficient in PowerShell scripting for automation, auditing, and reporting. Experienced in FRS to DFSR transitions, SYSVOL replication, and schema updates. Familiar with Azure AD, Azure AD Connect, hybrid identity models, and SSO configurations. Skilled in tools like ADUC, GPMC, Event Viewer, Sites and Services, repadmin, dcdiag, and ldp. Knowledge of AD backup and restore procedures using Windows Server Backup, Veeam, or Azure Backup. Understanding of RBAC, delegation models, and tiered AD administration. Experience Total Experience: 5–7 years Minimum 3+ years in L3-level Active Directory support, handling escalations and project implementations. Involved in at least two full-cycle AD migration projects, including domain controller upgrades (e.g., 2012 to 2019/2022). Hands-on with legacy environment management, compatibility resolution, and upgrade planning. Direct experience in disaster recovery drills, backup validation, and domain controller restoration. Familiar with ITIL-aligned environments and workflows in Change, Incident, and Problem Management. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator Associate ITIL Foundation (preferred) MCSE: Core Infrastructure Skills Active Directory,Schema extensions,Domain Consolidation Show more Show less

Position: Customer Support Executive (Client Advisor) – Client Experience Location: Sultanpur, New Delhi (Landmark – MG Road, Near Chattarpur) Job Type: Full-Time Timings: 10 AM to 7 PM Company Overview Sneakinn Laundry, founded in 2020, specializes in premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. With physical stores in New Delhi, Mumbai, and Gurgaon, a centralized workshop in Delhi, and a team of 100+ members, Sneakinn is committed to providing seamless customer experiences. Recently featured on Shark Tank India, Sneakinn has gained national recognition for its innovation and commitment to high-quality care. Learn more at www.sneakinn.in and follow us on Instagram @sneakinn_laundry. Role Summary As a Client Advisor – Client Experience, you will be the primary point of contact for our clients throughout their service journey. This role requires proactive communication, coordination across teams, and a high degree of empathy and professionalism to ensure every client feels valued and well-supported. Key Responsibilities - Act as the single point of contact for clients during the entire order lifecycle - Proactively provide regular updates to clients on the status of their articles - Manage escalations, complaints, and return-related queries with empathy and urgency - Coordinate with internal departments, especially the technical and operations teams, to provide accurate and timely updates - Build strong, long-term relationships with clients through professional and solution-oriented communication - Maintain proper documentation of customer interactions, issues, and resolutions - Ensure client satisfaction through excellent follow-up and service recovery, if required - Contribute to process improvement by sharing client insights with relevant teams Requirements - 3–5 years of experience in customer support or client servicing roles (voice + chat) - Exceptional spoken and written English communication skills - Strong relationship-building abilities and client empathy - Proficiency in handling customer interactions across calls, WhatsApp, and email - Ability to multitask, stay organized, and work collaboratively in a fast-paced environment - Prior experience in luxury services, fashion, hospitality, or lifestyle brands is a plus - Comfortable using CRM tools, ticketing systems, and communication platforms Show more Show less

Company Overview Sneakinn Laundry, founded in 2020, specializes in delivering premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. Our skilled technicians and cutting-edge facility ensure each item receives the utmost care. With physical stores in New Delhi, Mumbai, and Gurgaon, a centralized workshop in Delhi, and a growing team of 100+ members, Sneakinn is committed to providing seamless customer experiences. Recently featured on Shark Tank India, Sneakinn has gained national recognition for its innovation and commitment to high-quality care. Learn more at www.sneakinn.in and follow us on Instagram at @sneakinn_laundry. Position: Customer Support Executive – Bookings Location: Sultanpur, New Delhi (Landmark - MG Road, Near Chattarpur) Job Type: Full-Time Timings: 10 AM to 7 PM Responsibilities: - Attend to new customer inquiries received via calls, WhatsApp, and other platforms - Understand customer requirements and coordinate with the technical team to prepare accurate cost estimates - Share service details and pricing with potential clients in a clear, professional manner - Convert customer queries into confirmed pickup bookings through effective communication and follow-ups - Maintain detailed records of all interactions, leads, and conversions - Work closely with operations and logistics teams to ensure smooth order initiation - Follow scripts and SOPs while also customizing communication based on client profiles and expectations - Achieve daily/weekly targets for lead conversions and pickup scheduling Requirements: - 2–4 years of experience in customer support or tele-sales roles (voice + chat) - Excellent spoken and written English communication skills - Strong ability to understand customer needs and explain service offerings confidently - Prior experience in handling high-end clientele or lifestyle products/services is a plus - Comfort with using CRMs, communication tools, and shared documents for coordination - Organized, detail-oriented, and target-driven with a customer-first approach - Ability to multitask and manage a fast-paced workflow efficiently Show more Show less

WE ARE HIRING FOR STAFF NURSE IMMEDIATE JOINERS PREFERRED Job Title: Staff Nurse Qualifications: Education: Bachelor of Science in Nursing (BSN) or General Nursing and Midwifery (GNM). Licensure/Certifications: Valid Registered Nurse (RN) license or equivalent in the respective country. GOA registration mandatory (for Goa location) ________________________________________ Key Responsibilities: Monitor patients before, during, and after dermatological or hair treatments. Assist with hair restoration procedures (e.g., PRP injections), dermatological treatments (e.g., chemical peels, laser treatments), and minor surgeries. Perform diagnostic procedures like Trico Scan, Hair Mineral Analysis (HMA), and Differential Scalp Analysis (DSA). Perform blood withdrawal for tests and administer IV therapy for hair and skin restoration. Follow infection control protocols and ensure a sterile environment. Work closely with doctors, dermatologists, and hair specialists. Follow up with clients on collecting feedback. Stay updated on new treatments and procedures LOCATION :- GOA- PORVORIUM CONTACT PERSON : DEEPIKA HR PHN NO-8925949224 MAIL ID - deepikahr@vcaregroup.in Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹23,045.98 per month Benefits: Provident Fund Schedule: Day shift Morning shift Language: Konkani , Marathi (Required) Work Location: In person

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. KEY OBJECTIVE: Chubb’s Infrastructure organization has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb’s core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end user computing, services and support. MAJOR RESPONSIBILITIES: This position is responsible for providing management oversight and coordination of IT operational activities for Chubb’s Infrastructure as it relates to job scheduling, AUTOSYS Systems analysis, design and administration. Specifically, the AUTOSYS Lead Administrator will have accountability for managing people resources within the Technology Operating Center. The candidate in this role will be accountable to: Provide oversight and direction on issue management and the development of processes and procedures to ensure effective support coordination and tracking of these activities across the broader team Provide application and system support for several internal departments. Develop Autosys training program and implement process to train developers, admin, scheduling, and operations staff . Create and manage UNIX and Windows directories and files for application groups. Create and maintain UNIX ACL and set up security for application teams. Create UNIX and Windows scripts that call various executables and utilities. Proactively identify, troubleshoot, and correct production and non-production issues in batch, scripts, and application before they occur. Serve as Technical Architect tasked with the business goal to upgrade Autosys and its components in two different environments running Windows and Linux OS and Oracle and MSSQL across physical, virtualized, and cloud environments. Plan and implement Technical Solution, Architectural Needs, Upgrade Considerations, Cutover Plan, Users Training Requirements and Upgrade Autosys and its component from 11.3.6 SP8 to R12.1 including conversion from Windows to Linux and SQL DB to Oracle DB. Develop and maintain documentation and standards for CA Autosys for UNIX and Windows users. Build relationships with internal technical & business stakeholders, and external vendors and take ownership of resolution engaging all key stakeholders In addition to the above, the Incident Lead Manager will be working closely various Infrastructure Managers/Leaders within North America and EMEA in bringing resolution to high Priority/Severity tickets/issues. Further responsibilities include providing expertise in technology support and analysis from an incident perspective, as it relates to day to day business functions, project coordination for infrastructure deployments, vendor partner activities, communication development for operational related activities, and driving resolution to infrastructure related issues impacting the end user community. This role requires being proficient with the Service Now ITSM tool. The following are additional key responsibilities. Within each of these functions, the candidate will work closely with North America Infrastructure Managers in accordance with the associated governance processes. Technology Support Is a member of the Batch Scheduling Group within the Technology Operating Center. Familiar with various technology platforms including Mainframe, Open Systems, Windows and Linux Familiar with architecture of On-Prem as well Cloud Infrastructure processing. Dealing with High Priority issues on a day to day basis and learning from each. Interaction with appropriate vendor partners ensuring awareness of new feature/functionality is reviewed and implemented as required. Compliance Accountable for adhering to compliance and audit related needs. Service Excellence Accountability for ensuring IT service delivery restoration in a timely manner. Participant in clear, concise communication and providing management with necessary updates in a timely manner. Evaluates service reports and proactively identifies and pursues required corrective actions in problem areas. IT Partnership Leverages the broader IT organization to communicate and deliver business value. Facilitates business discussions that position IT to meet the on-going needs of business partners. QUALIFICATIONS: Bachelor’s degree or equivalent experience. IT professional with 3-5 years of broad infrastructure, operational, compliance and/or security experience. Experience with project management and/or business analysis skills. Strong interpersonal skills with demonstrated commitment to providing superior customer service. Good verbal and written communication skills required. Action and closure oriented; results driven (this is critical). Advanced organizational skills including the ability to perform various activities concurrently. The ability to develop and maintain strong relationships throughout the organization. Ability to work independently while demonstrating strong collaboration skills in a team environment. Ability to independently plan, manage and complete all aspects of assigned projects, delegating where appropriate. Insurance/Business acumen. Experience with Cloud infrastructure and platforms will be an asset. ITIL experience/certification beneficial.

Company Description Telegence Powercomm Pvt. Ltd. is a provider of O&M services for 400/765 kV Transmission Lines, Substations, and OPGW based in Vadodara, with a registered office in New Delhi. The company specializes in stringing, installation of ACSR conductor, insulator replacement, and OPGW inclusive live line work. With a track record of successful projects in over 22 states since 2015, Telegence Powercomm Pvt. Ltd. utilizes upgraded technologies and world-class practices to maximize customer revenue and adopt the latest O&M technology. Role Description This is a full-time on-site role for an Assistant Manager at Telegence Powercomm Pvt. Ltd. located in Vadodara. The Assistant Manager will be responsible for overseeing O&M projects, restoration, survey tasks, and bird diverter installations on transmission lines up to 765kV. Additionally, the Assistant Manager will work with the in-house team to adopt hotline maintenance techniques to avoid power supply interruptions. Qualifications Experience in O&M project management and transmission line maintenance Knowledge of stringing, ACSR conductor installation, and insulator replacement Strong leadership and organizational skills Excellent communication and team management abilities Ability to adopt and implement latest O&M technologies Bachelor's degree in Electrical Engineering or related field Certifications in O&M or Project Management are a plus Experience in working with high voltage transmission lines is beneficial Show more Show less

Senior Engineer - Global Technical Assistance Center Company: Alepo Technologies Inc. Department: GTAC (Global Technical Assistance Centre) Location: Navi Mumbai, India Employment Type: Full-time Experience Level: Senior Individual Contributor Years of Experience: 3-6 years Company Overview Alepo makes next-generation Gen AI transformation opportunities for telcos a reality, delivering advanced software solutions and services that enable communications service providers to accelerate revenue growth, market share, and business success on fixed and mobile networks. Alepo helps accelerate digital enablement for networks of all sizes, including leading service providers globally. Known as the go-to partner for all things data, Alepo’s innovations are highly scalable and cloud-agnostic, enabling digital-first customer experiences. Alepo is based in Austin, Texas, with a presence in all regions of the world. Alepo was founded by internet pioneers and has grown from powering some of the first ISPs, to some of the first LTE implementations, and now leading the drive to 5G. We maintain a unique project success record by combining our delivery and software development teams, who work together to meet your needs. We extensively utilize modern frameworks, microservices, open standards, and virtualization technologies. Coupled with a customer-first approach, we can facilitate complex projects, provide functionality that exceeds market standards, and remain competitively priced. Alepo is a proud member of TM Forum, collaborating with global telecom leaders to drive innovation, enable seamless interoperability, and accelerate digital transformation. Position Summary We are seeking a Senior Support Engineer to join our Global Technical Assistance Center team. The successful candidate will provide advanced technical support for telecommunications products, independently handle complex troubleshooting scenarios, and drive resolutions while maintaining exceptional service levels. This role requires deep technical expertise in telecommunications systems, scripting, and analytical problem-solving. Key Responsibilities Advanced Technical Support (70%) Provide senior-level technical support via phone, email, chat, and support portal Independently troubleshoot and resolve complex technical issues for telecommunications products, using AI tools. Perform advanced root cause analysis and incident management, using AI tools. Configure Alepo products in production, staging, and lab environments. Handle critical alerts and escalated tickets with minimal supervision. Install and deploy patches in coordination with R&D team following PAR guidelines. Achieve 90% closure rate for assigned tickets, alerts, and patch deployments within SLA Maintain maximum 3 wrong escalations to R&D Support annually Customer Relationship Management (20%) Create accurate incident reports and root cause analysis documents within SLA Manage third-party integration L1 issues independently Communicate and resolve vendor issues within SOW and OLA requirements Participating in customer service review meetings and drumbeat calls Generate comprehensive technical reports and documentation Technical Leadership and Automation (10%) Write automation scripts using prompt engineering, Shell, SQL, Java, Perl, Lua, and Bash Serve as Subject Matter Expert (SME) for minimum 2 Alepo product modules Perform a minimum of 2 AI based tasks which will help the GTAC team to evolve with customer success. Contribute a minimum of 24 knowledge base articles annually. Provide technical training and mentoring to junior team members. Install, configure, and customize open-source tools Required Qualifications Education Bachelor’s degree in computer science, Computer Engineering, Electronics, or Telecommunications from accredited institutions Experience Requirements 3-6 years’ experience in technical support or application support roles 2+ years of telecommunications industry experience Proven experience handling alerts, server health monitoring, and troubleshooting Demonstrated ability to handle L1 third-party integration issues independently Technical Skills - Must Have Programming and Scripting: Advanced Java programming and scripting AI Prompt Engineering Perl scripting proficiency Lua scripting experience Bash scripting expertise Shell script development and automation SQL script writing and optimization Database Technologies: MySQL database administration and troubleshooting Oracle database management and optimization Relational database concepts and performance tuning Database monitoring and maintenance Operating Systems: Linux system administration Linux command line proficiency System monitoring and troubleshooting Performance optimization and tuning Telecommunications Technologies: OSS/BSS systems expertise Advanced networking concepts Telecommunications protocols and standards 4G LTE, 2G/3G, WiMAX, WiFi technologies Radius and Diameter protocol knowledge AAA authentication systems CDR processing and analysis Monitoring and Management Tools: ICINGA monitoring system expertise ZABBIX monitoring and reporting PRTG traffic analysis collected system statistics monitoring JIRA issue tracking and project management Trouble ticketing system administration Standards and Processes: ISO 20000 standard implementation SLA management and compliance Incident management processes Change management procedures Service restoration protocols Advanced Technical Competencies Subject Matter Expert (SME) level knowledge in minimum 2 Alepo product modules Business configuration and system customization Log analysis and performance troubleshooting Vendor management and third-party integration Production deployment and patch management Essential Soft Skills Excellent verbal and written communication skills (80% minimum on internal assessment) Advanced analytical and problem-solving abilities Strong customer service orientation Leadership and mentoring capabilities Ability to work in 24x7 shift environment Cross-functional collaboration and teamwork Adaptability and resourcefulness in dynamic environments Preferred Qualifications Advanced Experience Onsite customer engagement with successful closure and sign-off Positive stakeholder feedback on hand-holding assignments Proactive issue identification from monitoring alerts Experience with telecommunications carrier environments Multi-vendor integration project experience Technical Certifications Telecommunications industry certifications Database administration certifications Linux system administration certifications ITIL or ISO 20000 certifications Performance Metrics and Success Indicators SLA and Quality Metrics 90% closure rate for assigned tickets, alerts, and patches within SLA Maximum 3 wrong escalations to R&D Support annually 100% accuracy in severity and priority assignment for critical issues 80% minimum score on communication skills assessment Zero complaints on shift handover processes Knowledge Management Minimum 24 knowledge base contributions annually Successful completion of onsite assignments with positive feedback SME certification for minimum 2 Alepo product modules Active participation in 30% of customer service review meetings Technical Excellence Demonstrated proficiency in automation script development Successful completion of patch deployments and production activities Effective vendor relationship management for third-party integrations Continuous improvement contributions to support processes Career Development Opportunities Technical leadership roles within GTAC organization Specialization in emerging telecommunications technologies Cross-functional project leadership opportunities International assignment and customer engagement roles Professional certification and training programs Compensation and Benefits Competitive salary package commensurate with experience Comprehensive health and medical insurance Professional development and certification support Performance-based incentives and recognition programs Flexible work arrangements and shift differentials Show more Show less

WE ARE HIRING FOR STAFF NURSE IMMEDIATE JOINERS PREFERRED Job Title: Staff Nurse Qualifications: Education: Bachelor of Science in Nursing (BSN) or General Nursing and Midwifery (GNM). Licensure/Certifications: Valid Registered Nurse (RN) license or equivalent in the respective country. GOA registration mandatory (for Goa location) ________________________________________ Key Responsibilities: Monitor patients before, during, and after dermatological or hair treatments. Assist with hair restoration procedures (e.g., PRP injections), dermatological treatments (e.g., chemical peels, laser treatments), and minor surgeries. Perform diagnostic procedures like Trico Scan, Hair Mineral Analysis (HMA), and Differential Scalp Analysis (DSA). Perform blood withdrawal for tests and administer IV therapy for hair and skin restoration. Follow infection control protocols and ensure a sterile environment. Work closely with doctors, dermatologists, and hair specialists. Follow up with clients on collecting feedback. Stay updated on new treatments and procedures LOCATION :- GOA- PORVORIUM CONTACT PERSON : DEEPIKA HR PHN NO-8925949224 MAIL ID - deepikahr@vcaregroup.in Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹23,045.98 per month Benefits: Provident Fund Schedule: Day shift Morning shift Language: Konkani , Marathi (Required) Work Location: In person

Job Information Job Opening ID OTSI_2217_JOB Industry Government/Military Date Opened 06/18/2025 Job Type Full time Work Experience 5+ years City MUMBAI, KOCHI State/Province MAHARASHTRA , KERALA Country India Zip/Postal Code 400001,682001 About Us OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs. Our focused technologies are: Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights) Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps) QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing) Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development) Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric) Job Description 5+ years of experience in Network Administration and Maintenance including network design and switching & routing etc. One or more networking certifications: CCNA, CCNP,CCIE, etc., or its equivalent. Fundamental knowledge of networking concepts. Proficient in enterprise-level networking with knowledge of TCP/IP, Routing Protocols (OSPF and BGP, etc.),SMTP, and SNMP. Network engineering, network operations, and network performance analysis skills. Working experience with Cisco, HP Aruba, Citrix . SDWAN, and Fortinet technologies Requirements Roles & Responsibilities: Administration and Configuration of Network Switches and Routers (CISCO/HP) Daily health monitoring of Network Switches, Wi-Fi devices, and Routers (Cisco/HPE/Arista) and ensure network system availability & reliability. Hardening of network & security devices and Configuration of network switches/routers / Wi-Fi devices/firewall Backup and restore of network devices and firewall configuration Email alerts and reports configuration for network devices and firewall Network monitoring of other IP-based devices like RFID sensors, CCTV, Access control, VC, Digital clock, smoke detection system, etc. Firewall policy configuration and traffic monitoring Performing network maintenance and system upgrades including service packs, patches, hotfixes, and security configuration. First-level call attending from users and taking appropriate action to resolve minor issues. Administration and Configuration of Network Switches, routers, Wi-Fi devices, and Firewalls (CISCO/HP/ Arista/Fortinet) Hardening of network & security devices and Configuration of network switches/routers / Wi-Fi devices/firewall backup and restoration of network devices and firewall configuration. Customized email alerts and reports configuration for network devices and firewall policy configuration and traffic monitoring Performing network maintenance and system upgrades including service packs, patches, firmware upgradation, hotfixes,and security configuration. Any major issues noticed are to be discussed with the Reporting or line manager before taking any action/decision Arrange repair for hardware in the occasion of hardware failure. Any major issues noticed are to be discussed with the Reporting or line manager before taking any action/decision. Arrange repair for hardware in occasion of hardware failure Support online/onsite on a need basis during extended hours. Coordination with Hardware vendor for troubleshooting of hardware-related issues by call logging/follow‐up/issue resolution. Create and maintain proper technical documentation of all issues/configurations etc. The System Administrator (Network & Security) shall need to go to the plant area and corporate data center where network infrastructure is located as and when required. Audit recommendation adherence, general cleanliness, coordinating with data center/Network team for issues relating to infrastructure/network facilities, etc. Hardware installation assistance coordination with hardware engineers. Performs any other infrastructure-related activities as and when required. Creates and maintains good technical documentation.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: In the heart of Worli - the business hub of India’s largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps. Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. People Functions Maintain harmonious and professional relationship with all departments and Home Office. Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Must have strong interpersonal skills and be able to relate to all levels of staff. Must be able to assist hotel guests with technical requirements and issues. Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement. Assist in other areas of the accounting office as needed. Product Functions Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. Establish and maintain user procedures and hardware familiarization for all systems. Provide administration services, to include; contribution to technology capital and operating budgets. Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation. Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property. Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management. Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards. Assist in the co-ordination of new acquisitions and major projects as required. Participate in property-level, corporate-initiated technology implementations. Good knowledge and support for Desktop OS and applications including patches. Provide direct guest support and quality support to function rooms and conference services. Administer Lotus Notes, connection to global VPN and other communication tools. Assist in the process of systems backup and recovery procedures. Assist in management of third party vendors. Provide 24 / 7 support for mission critical systems. Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc). Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT. Profit Functions Recommend new applications as requested by hotels to streamline business processes. Implement technology “best practices”. Provide HSIA Guest and Customer support when no contract with third parties exists. Competencies Key Behavioural Competencies Technical Skills and Knowledge Highest level of integrity and transparency. Good interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams. Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills Good written and verbal communication skills Work in a safe, prudent and organized manner. Technical background, MCSE or strong networking skills. Prior education and/or experience supporting complex networks. Four Seasons IT core standards and key controls. Good knowledge of the Four Seasons policies and procedures. Knowledge of basic accounting principles. KEY FUNCTIONAL COMPETENCIES Reasonable cost analysis, cost management and budgeting skills. Clear understanding of the purpose and reasons for internal controls. Understand and familiar with hotel quality standards and service standards. Strong commitment to service. Show more Show less

Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less

Clove Dental is looking for Prosthodontist Full Time to join our dynamic team and embark on a rewarding career journey Diagnose and treat dental and facial disorders. Design and fit dental prostheses, including crowns, bridges, and dentures. Collaborate with other dental professionals on patient care. Educate patients on oral health and prosthesis maintenance. Maintain accurate patient records and treatment plans. Stay updated on the latest advancements in prosthodontics. Ensure compliance with dental practice standards and regulations.

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Join our Team About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. Develop, maintain, and enhance solutions, solving potential problems for the automation components. Amplify and propel recovery processes. Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. EPG operations and maintenance. Identity And Access Management. 5G Core Architecture. Work Level Agreement (WLA) and Service Level Agreement (SLA). Customer Experience. Ericsson Charging System - Configuration Management. Database Management. System Administration. ITIL Framework. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 4 Primary Recruiter: Shivani Sah Hiring Manager: Show more Show less

Job Title: SQL Database Administrator (DBA) Experience: 3+ years Location: Noida (Work from Office) Requirements & Responsibilities: Minimum 3 years of experience as a DBA or in a related role. Proficient in database technologies with a specific understanding of RDBMS like PostgreSQL, MySQL, and NoSQL data stores such as HBase, MongoDB, etc. Install, configure, and maintain the performance of database servers — both relational and non-relational. Develop and implement processes for optimizing database security and integrity. Set and enforce database standards, policies, and procedures. Manage database access and permissions. Perform regular database backups and ensure data restoration strategies are in place. Monitor and tune database performance for high availability and efficiency. Install, upgrade, and manage database tools and applications. Diagnose and troubleshoot database issues and performance bottlenecks. Research, recommend, and implement emerging database technologies. Create and maintain database reports, dashboards, and visualizations. Automate recurring database tasks to improve operational efficiency. Strong command of SQL and familiarity with SQL Server tools. Advanced knowledge of database security, backup and recovery techniques, and performance monitoring standards. Sound understanding of relational and dimensional data modeling. Proficient in PowerShell and Unix Shell scripting. Impeccable attention to detail. Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field (B.E. / B.Tech / MCA) Show more Show less

Job Title: Database Lead (DB Lead) Location: Kochi Experience: 5+ Years Compensation: 20–25% hike on current CTC Employment Type: Full-Time Roles & Responsibilities: 1. Hands-on experience in writing complex SQL queries, stored procedures, packages, functions, and leveraging SQL analytical functions. 2. Expertise with Microsoft SQL Server tools and services, particularly SSIS (ETL processes). 3. Troubleshoot and support existing Data Warehouse (DW) processes. 4. Perform production-level performance tuning for MS SQL databases. 5. Monitor and report on SQL environment performance and availability metrics; implement best practices for performance optimization. 6. Participate in SQL code reviews with application teams to enforce SQL coding standards. 7. Manage database backup and restore operations, including scheduled Disaster Recovery (DR) tests. Should be well-versed in clustering , replication , and MS SQL restoration techniques. 8. Exhibit strong communication and coordination skills, with the ability to work efficiently under pressure. Desired Candidate Profile: · Bachelor’s Degree in Engineering (B.Tech) or Master of Computer Applications (MCA). · Minimum 5 years of relevant work experience in database development/administration. · Professional certifications in Database Development or Management are highly preferred. · Experience working in Agile/Scrum environments. Familiarity with JIRA is a plus. Job Types: Full-time, Permanent Pay: From ₹1,500,000.00 per year Schedule: Day shift Application Question(s): Do you have at least 5 years of hands-on experience with Microsoft SQL Server, including writing complex queries, stored procedures, and using SSIS (ETL processes)? Do you have experience with database backup/restoration, clustering, and Disaster Recovery (DR) testing in a production environment? Are you willing to work from Kochi and open to joining full-time with a 20–25% hike on your current CTC? Work Location: In person

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Support the organization in developing, operating and managing large and sophisticated enterprise database environments ü Coordinate activities performed by the team, track and report on team activities, define and document team processes, troubleshoot escalated issues and will be hands-on in operational DBA tasks which involves database-monitoring, performance tuning, backup and recovery, installation, maintenance, and disaster recovery. ü Responsible for upgrades, performance monitoring, installations, managing replications, diagnosing system problems, disaster recovery testing and maintaining user ü accessibility ü Resolving complex issues involving: database performance, database capacity, resiliency, stability, replication, and other key aspects of distributed database technology ü Ability to craft and alter of DB2 object according to the requirement (Ex: Database, Table space, Table, Index, etc) ü Experience in Online/Offline utility: Running Reorgs and Runstats, Backup and Recovery of Table spaces (copy & recover), Repair, Load/Unload utilities, Administering database organizations, standards, controls, procedures, and documentation ü Providing technical support for day-to-day DB2 with High Availability (HADR) in AIX Power HA environment including developing and applying procedures for periodic ü Database backups using IBM TSM, measuring database performance and troubleshooting complex database and HADR issues ü Backup plan configuration using the T-SQL statement Rebuild/ Re-organize index configuration using the maintenance plan DB maintenance and I/O error report Checking the Lock and block on the instance. ü Configuring TSM online DB backups, TDP configurations. ü Database restoration based on the request for support assets. ü Start up and shutdown of database instances Data file and log file movement. ü Application PATCH execution. ü Service pack /PATCH updates on cluster server. ü DR reconfiguration and setup in case of failure due to incident. ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios: Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment . Job Purpose and Scope of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose: The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties and Responsibilities: Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, and User Training: Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, and Automation: Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries. While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success. When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights. Company Description At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity, and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills, and directly impact the insurance marketplace. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property insurance and restoration industry. Description We are seeking a highly skilled Lead Data Analyst to join our Analytics team to serve customers across the property insurance and restoration industries. As a Lead Data Analyst you will play a crucial role in developing methods and models to inform data-driven decision processes resulting in improved business performance for both internal and external stakeholder groups. You will be responsible for interpreting complex data sets and providing valuable insights to enhance the value of data assets. The successful candidate will have a strong understanding of data mining techniques, methods of statistical analysis, and data visualization tools. This position offers an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to support decision processes that will guide the respective industries into the future. Responsibilities Collaborate with cross-functional teams to understand and document requirements for analytics products. Serve as the primary point of contact for new data/analytics requests and support for customers. Lead a team of analysts to deliver client deliverables on a timely manner. Act as the domain expert and voice of the customer to internal stakeholders during the analytics development process. Develop and maintain an inventory of data, reporting, and analytic product deliverables for assigned customers. Work with customer success teams to establish and maintain appropriate customer expectations for analytics deliverables. Create and manage tickets on behalf of customers within internal frameworks. Ensure timely delivery of assets to customers and aid in the development of internal processes for the delivery of analytics deliverables. Work with IT/Infrastructure teams to provide customer access to assets and support internal audit processes to ensure data security. Create and optimize complex SQL queries for data extraction, transformation, and aggregation. Develop and maintain data models, dashboards, and reports to visualize data and track key performance metrics. Conduct validation checks and implement error handling mechanisms to ensure data reliability. Collaborate closely with stakeholders to align project goals with business needs and perform ad-hoc analysis to provide actionable recommendations. Analyze large and complex datasets to identify trends, patterns, and insights, and present findings and recommendations to stakeholders in a clear and concise manner Job Qualifications: 7+ years’ property insurance experience preferred 5+ years’ experience in management of mid-level professional teams or similar leadership position with a focus on data and/or performance management. Extensive experience in applying and/or developing performance management metrics for claims organizations. Bachelor’s degree in computer science, data science, statistics, or a related field is preferred. Mastery level knowledge of data analysis tools such as Excel, Tableau or Power BI. Demonstrated expertise in Power BI creating reports and dashboards, including the ability to connect to various data sources, prepare and model data, and create visualizations. Expert knowledge of DAX for creating calculated columns and measures to meet report-specific requirements. Expert knowledge of Power Query for importing, transforming, and shaping data. Proficiency in SQL with the ability to write complex queries and optimize performance. Strong knowledge of ETL processes, data pipeline and automation a plus. Proficiency in managing tasks with Jira is an advantage. Strong analytical and problem-solving skills. Excellent attention to detail and the ability to work with large datasets. Effective communication skills, both written and verbal. Excellent visual communications and storytelling with data skills. Ability to work independently and collaborate in a team environment. Cotality's Diversity Commitment: Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Equal Opportunity Employer Statement: Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status or disability. Cotality maintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! 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