1444 Restoration Jobs - Page 34

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description SN Required Information Details Role** AWS Technical Required Technical Skill Set** AWS and Devops Desired Experience Range** 4-6 Location of Requirement Pune, Hyderabad,chennai, Bangalore, Nagpur Grade C3A Desired Competencies (Technical/Behavioral Competency) Must-Have**/Responsibilities Solid knowledge & Experience in 5 years of design and implementation experience in AWS cloud computing Good Experience in Amazon Kubernetes Services Good Experience in AWS Network Firewalls and WAF and AWS Security hub and AWS Shield Good Experience in AWS Cognito services Experience in infrastructure automation through DevSecOps in Cloud environments and familiarity with CI/CD tools such as AWS Code Commit, AWS CI/CD pipelines and Gitlab, Jfrog, Jenkins etc.. Architecting, building, and maintaining cost-efficient, scalable AWS cloud environments for the customer Takenaka. Define Account Structure, Network Structure, Connectivity design, Logging-Monitoring solution design etc. at enterprise level. Good understanding of AWS Identity and Access Management (IAM) and AWS Single Sign-On Understanding of EC2, ECS,EKS, AWS Fargate, EFS, Lambda Functions etc. Knowledge of SNS Topics, SQS, SES, CloudWatch, CloudWatch Events and event bridge. Understanding of AWS networking concepts (for example, Amazon VPC, AWS Direct Connect, AWS VPN, transitive routing, AWS container services) AWS networking concepts (for example, Amazon VPC, AWS Direct Connect, AWS VPN, transitive routing, AWS container services) Hybrid DNS concepts (for example, Amazon Route 53 Resolver, on-premises DNS integration) AWS backup and restoration for EC2, EBS, RDS etc. and Configuring disaster recovery solutions. AWS cost and usage monitoring tools (for example, Cost Explorer, Trusted Advisor, AWS Pricing Calculator) AWS networking services and DNS (for example, Direct Connect, AWS Site-to-Site VPN, Route 53) Strong understanding of Operating systems (RH Linux and Windows) and troubleshooting methodologies. Responsible for Patching Linux/Windows servers on AWS. Architecting and Provisioning Windows and Linux environments in AWS. Good understanding of Active Directory and its concepts. Basic understanding of MS SQL and MYSQL administration. Design Scalable Foundation across multiple AWS Accounts for Deploying Datalake, IOT, Analytics based solutions. Design & Review Network, Security Architectures defined by different application Teams. Define & periodically enhance the AWS Security Guideline for the Customer. Identify Potential Areas of improvement & design the solutions according to the Customer. Prepare Discussion material for Meetings with Customer in an easily explainable way. Participate in Design review meetings with Enterprise Architects & AWS WAR review as and when required. Work with the Team to resolve any Technical Challenges related to AWS Infrastructure Implementation. Perform internal quality review checks to ensure AWS best practices and security guidelines have been met. Prepare & Review SOP documents for task handover to OPS team post deployment. Prepare various guidelines (platform usage, naming convention, security etc.) and prepare reusable materials for the team. Communicating with internal teams, internal/external stakeholders and help building applications to meet project needs. Participate in various Technical KT session for the Team as and when needed Qualifications Bachelor’s degree in computer science, a related technical field, or equivalent practical experience. Strong track record of implementing AWS services in a variety of distributed computing environments, solutioning complex AWS architecture Certifications Preferred Certifications: • AWS Certifications (one or more preferred): • AWS Certified Solutions Architect - Associate Level or Professional • AWS Certified Devops Engineer

Company Description: Unique Rehab. Pvt. Ltd. Unique is an organization specializing in both new construction and the repair of old structures, operating since 20061. The company has established itself as a trusted name in the industry by combining innovative building techniques and expanding its capabilities, delivering exceptional results on projects ranging from cherished historic sites to cutting-edge modern structures. Our reputation is built not only on our technical skill but also on our deep commitment to our clients and the communities we serve. At Unique Rehab, we see ourselves as more than just a company—we are a collective of forward-thinking professionals shaping the future of restoration and renovation. We invite talented individuals to join us in our mission to create lasting legacies and inspire new possibilities in every project we undertake. Role Description This is a full-time on-site role for a Project Manager Civil located in T. The Project Manager Civil will be responsible for overseeing the planning, execution, and completion of civil engineering projects. Day-to-day tasks include managing project timelines, budgeting, coordinating with stakeholders, ensuring compliance with safety and quality standards, and supervising construction activities. The role also involves regular site visits, reporting on project progress, and resolving any issues that arise during the construction process. Responsibilities Project Planning & Scheduling Team Leadership & Coordination Contract & Vendor Management Quality, Safety & Compliance Reporting & Documentation Required Skills & Qualifications Bachelor’s degree in civil engineering, construction management, architecture, or a related field. 10+ years of relevant experience in construction project management, with a proven track record of successful project delivery. Strong knowledge of construction methodologies, building codes, and safety regulations. Proficiency in project management software and tools (e.g., MS Project, AutoCAD, BIM). Excellent leadership, communication, and negotiation skills. Strong problem-solving, analytical, and time management abilities.

Job Purpose: Primarily responsible for ensuring and managing Database Incident Management(L1), Problem Management(L2), Performance Management and Obsolescence Management and Project management (L3) of WBO applications and Government initiatives. This will cover areas like : Incident Management · Problem Management · Application Performance Management · Application Obsolescence Management · NSI - Project Management, Enhancements · Vendor Performance Management · Review of OS/DB Baseline and Privileged User ID on OS/DB · Contract Review · Change and Release Management · Budgeting · Review of Installation and creation of databases in application · Periodic review of Health check of DB Backup & Restoration · RAC installation procedures and configuration · Performance tuning · Review with Oracle Team on issues raised through Oracle SR and arranging fixes · Planning of database upgrade in UAT, Pre-Prod, Prod and DR · Upgrade testing using tools such as RAT and SPA. · Support during load testing, recommendations on performance issues during load test and other important projects · Database Health check review. Key Skillsets: Experience in administration of application server / middleware technologies like IBM WebSphere, Oracle WebLogic, IIS, etc. Development, Production Support experience on Java platforms and technologies like HTML 5 · Knowledge of cloud and containerization technologies like OpenShift is preferred Knowledge of Portal technologies, JSON, Rest and SOAP based API’s Knowledge of Integration technologies like XML, WSDL, SOA etc. Knowledge of Server and Storage Hardware Knowledge of Network and Network Security technologies like Firewall, SSL, etc. Experience of having worked with Operating Systems like Linux, Solaris, AIX, etc. Experience of having worked with Database technologies like Oracle DB, SQL Server, etc. · Knowledge of Government Business and UIDAI transaction flow Require good communication skills, positive attitude and preferably with certification in the technologies mentioned above Exposure to architectural concepts/design across diverse technology platforms. Strong quantitative skills with the ability to discern quality of information and patterns in data. Experience : 15+ years Show more Show less

5 - 7 Years 1 Opening Trivandrum Role description Roles and Responsibilities Lead and support complex Active Directory (AD) migrations and upgrades , including schema extensions , domain consolidations , and trust relationship configurations (Windows Server 2012 to 2016/2019/2022). Collaborate with Application Teams and other Infrastructure Teams to identify dependencies and develop execution plans for upgrading legacy AD servers. Participate in CAB (Change Advisory Board) calls, raise/manage Change Requests (CRs) , and coordinate Go/No-Go approvals with stakeholders for AD upgrade activities. Perform advanced user and group management , including nested groups , service accounts , OU-level delegation , and dynamic access control . Administer and troubleshoot Group Policy Objects (GPOs) , including login scripts , folder redirection , and security filtering . Address and resolve AD replication issues , manage FSMO roles , and support multi-site domain controller setups. Conduct regular Active Directory health checks using tools such as dcdiag, repadmin, netdiag, and PowerShell diagnostics . Manage FRS to DFSR migrations , validate SYSVOL consistency , and resolve replication-related challenges. Implement security hardening and ensure compliance with standards (e.g., CIS benchmarks ), including ACL reviews and service account controls . Create and maintain comprehensive AD documentation —topology diagrams, policy records, naming conventions, and recovery guides. Contribute to disaster recovery planning , perform backup validation , and lead domain controller restoration drills . Organizational Skills Effective time management across BAU (Business-as-Usual) and project-based tasks. Strong focus on documentation , compliance , and audit-readiness . Ability to multitask in high-pressure environments with tight SLAs. Proactive in stakeholder communication and delivery tracking . Experienced in Change and Incident Management , including CRQs and RCAs. Personal Skills Strong analytical and root cause analysis capabilities. Excellent written and verbal communication skills , including client-facing interactions . Self-motivated and accountable; capable of independently leading smaller initiatives. Collaborative and team-oriented; actively mentors L1/L2 engineers . Demonstrates high ownership and a strong commitment to security and system stability . Technical Skills Deep expertise in Active Directory design , administration , and troubleshooting . Proficient in FSMO role management , AD replication , and multi-site topologies . Advanced understanding of Group Policy (GPMC, GPO modeling, troubleshooting). Strong foundation in DNS , DHCP , and name resolution within AD environments. Proficient in PowerShell scripting for automation, auditing, and reporting. Experienced in FRS to DFSR transitions , SYSVOL replication , and schema updates . Familiar with Azure AD , Azure AD Connect , hybrid identity models , and SSO configurations. Skilled in tools like ADUC , GPMC , Event Viewer , Sites and Services , repadmin, dcdiag, and ldp. Knowledge of AD backup and restore procedures using Windows Server Backup , Veeam , or Azure Backup . Understanding of RBAC , delegation models , and tiered AD administration . Experience Total Experience: 5–7 years Minimum 3+ years in L3-level Active Directory support , handling escalations and project implementations. Involved in at least two full-cycle AD migration projects , including domain controller upgrades (e.g., 2012 to 2019/2022). Hands-on with legacy environment management , compatibility resolution, and upgrade planning. Direct experience in disaster recovery drills , backup validation , and domain controller restoration . Familiar with ITIL-aligned environments and workflows in Change , Incident , and Problem Management . Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Identity and Access Administrator Associate ITIL Foundation (preferred) MCSE: Core Infrastructure Skills Active Directory,Schema extensions,Domain Consolidation About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Work Experience 5-9 Years Positions 1 Location Ahmedabad, Gujarat Soft Skill- Nice to Have ISO 27001, ISO , Audit compliance and Documentation Technical Skill- Must Have Database, IT Infra System/Network Engineer, IT Infrastruture, Microsoft products including Windows 7, 8 and 10, Office and Outlook, OS Knowledge: Windows Desktop OS, Linux OS, Mac OS Microsoft servers: Windows Server 2016, 2019 & 2022, Microsoft DPM, Windows Server Backup tools, Active Directory, DNS, DHCP, Firewall configuration and management, Antivirus Tools configuration and management VAPT tools Technical Skill- Nice to Have DevOps, Azure Cloud Services, Cloud Security, CI/CD with Kubernetes containers Must Have Server Infrastructure Management OS Knowledge: Windows Desktop OS, Linux OS, Mac OS Microsoft servers: Windows Server 2016, 2019 & 2022 Configure and optimize Windows servers, security, updates, etc. Monitor and troubleshoot cloud-based systems to ensure high availability and performance. Having good knowledge of installing, configuring, and troubleshoots for Linux centos, Ubuntu and Windows. Cloud platform: AWS, Azure and GCP (minimum two platform knowledge) Strong background in managing Windows and Linux server environments. Experience with Active Directory, DNS, DHCP, and other core services. Implement security best practices for both cloud and local systems, including access controls, encryption, and vulnerability management. Knowledge about ISMS 27001 Security best practices Known to comply with industry regulations and internal security policies. Security and hardening of the systems. SSL lookup and upgradations Firewall and anti-virus security enhancement. Various development IDE for Java, .Net, NodeJS, etc. Database management studio for various databases (MySQL, SQLite, MSSQL,) Manage Android and Apple devices Administer and maintain servers, storage, and networking equipment within the office servers. Implement and manage virtualization for efficient resource utilization. Setup & Support RDP or remote access for the Windows and MAC OS Inventory management for the physical assets and its tracking. Patching: Establish a patch management process for local servers and infrastructure components. Backup firewall, Data, File etc. Regular practice to verify the backup restoration and recover. Manage old data archival or disposal cycle and maintain track of all backups. Implement backup and disaster recovery plans to protect critical data and systems. Networking Knowledge: Understanding of networking concepts, protocols, and security (TCP/IP, VLANs, VPNs, firewalls). Problem-solving and Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve complex issues. Server loads manage. Log analysis and optimize service/configuration. Impact analysis and plans Education Requirements: Bachelor’s in information technology, Computer Science, or a related discipline; professional certification (e.g. AWS or Azure Cloud Certification) is a plus Excellent written and verbal communication skills Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Resourcefulness and problem-solving aptitude Nice To Have Java & Tomcat Apache. Redis, WEB Servers, MySQL and MSSQL, FTP and CDN systems. Cloud Security experience. Automation using CI / CD Cloud Infrastructure with Kubernetes Add and manage FTP accounts and file management. Domain & sub-domain management Email configure and regularly update security for that. IP and Port configuration and leakage monitoring Knowledge of cybersecurity principles and best practices. Experience implementing security measures for both cloud and on-premises environments. Schedule regular maintenance windows to apply patches without affecting critical operations. Ensure that patches are thoroughly tested in a non-production environment before applying them to production systems. Keep abreast of security bulletins and vulnerabilities to prioritize critical patches. Backup and Disaster Recovery:

Job Purpose: Primarily responsible for ensuring and managing Database Incident Management(L1), Problem Management(L2), Performance Management and Obsolescence Management and Project management (L3) of WBO applications and Government initiatives. This will cover areas like : Incident Management · Problem Management · Application Performance Management · Application Obsolescence Management · NSI - Project Management, Enhancements · Vendor Performance Management · Review of OS/DB Baseline and Privileged User ID on OS/DB · Contract Review · Change and Release Management · Budgeting · Review of Installation and creation of databases in application · Periodic review of Health check of DB Backup & Restoration · RAC installation procedures and configuration · Performance tuning · Review with Oracle Team on issues raised through Oracle SR and arranging fixes · Planning of database upgrade in UAT, Pre-Prod, Prod and DR · Upgrade testing using tools such as RAT and SPA. · Support during load testing, recommendations on performance issues during load test and other important projects · Database Health check review. Key Skillsets: Experience in administration of application server / middleware technologies like IBM WebSphere, Oracle WebLogic, IIS, etc. Development, Production Support experience on Java platforms and technologies like HTML 5 · Knowledge of cloud and containerization technologies like OpenShift is preferred Knowledge of Portal technologies, JSON, Rest and SOAP based API’s Knowledge of Integration technologies like XML, WSDL, SOA etc. Knowledge of Server and Storage Hardware Knowledge of Network and Network Security technologies like Firewall, SSL, etc. Experience of having worked with Operating Systems like Linux, Solaris, AIX, etc. Experience of having worked with Database technologies like Oracle DB, SQL Server, etc. · Knowledge of Government Business and UIDAI transaction flow Require good communication skills, positive attitude and preferably with certification in the technologies mentioned above Exposure to architectural concepts/design across diverse technology platforms. Strong quantitative skills with the ability to discern quality of information and patterns in data. Experience : 15+ years

Conduct environmental research and field studies Develop and implement conservation plans Advocate for environmental policies and regulations Monitor pollution levels and ecological health Educate the public on environmental issues and sustainability practices Collaborate with government and non-profit organizations Prepare reports and scientific papers Assess environmental impact of industrial and development projects Create and manage habitat restoration projects Provide expert advice on environmental best practices Conduct environmental impact assessments Job Type: Full-time Pay: ₹12,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Greetings from XtraNet Technologies Pvt. Ltd .! Company Overview: XtraNet Technologies Pvt. Ltd. is a leading IT and IT-enabled services company with a global presence in Bhopal, Mumbai, Dubai, and the US. We specialize in ERP Services, Application Development, Enterprise Consulting, and IT Infrastructure Services. Visit us at www.xtranetindia.com for more details. Job Title: Data-Base Administrator Role Job Description: The DBA should have experience of handling following activities- o backup of storage as per the policies of Govt. o Execution of on-demand backups of volumes and files whenever required o Real-time monitoring, log maintenance and reporting of backup status o Problem resolution in case of failures in the backup processes o Media management tasks- tagging, cross-referencing, storing, logging, testing, and vaulting in fire proof cabinets o File and volume restoration o Coordination with maintenance agencies to handle situations like network choking, network viruses, hard disk crashes etc. Qualifications: - MCA / (BE / B.Tech with specialization in computers/ Electronics & Communication) or equivalent OR M.Sc. in Computer Science/IT - Must be Certified Database Administrator having working experience of Database Administrator on MS SQL Server/Oracle/MySQL/PostgreSQL and related tools. - Candidates should also have general understanding of storage technologies, memory management, NAS/SAN, Networking. Languages Known - Hindi, English , Gujarati Experience - Minimum 5+ Years Location - Gandhinagar, Gujarat Show more Show less

Sr. Support Engineer (Vault) About The Role HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is an exciting opportunity to join a small team and have a direct impact on HashiCorp’s fast growing business. This highly visible position will be an integral part of both the support engineering and Vault Enterprise teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. Reporting to the Senior Manager, Support Engineering, the Senior Support Engineer - Vault Backline will be a key member of the Support Engineering organization and will directly impact customer satisfaction and success. The Support engineer will troubleshoot complex issues related to Vault and Vault Enterprise and independently work to find viable solutions. They will contribute to product growth and development via weekly meetings with engineering. The Support Engineer will attend customer meetings as needed to help identify, debug and resolve the customer issue and is expected to be a liaison between the customer and HashiCorp engineering. When possible the Support Engineer will update and improve product documentation, guide feature development, and implement bug fixes based on customer feedback. You MUST be located in the NCR region, and be able to come into the BPTP Capital City, Noida office minimum 2 days per week. In This Role You Can Expect To Reproduce and debug customer issues by using or building test environments and tools. This is what you do the majority of your time in this role Triage and solve incoming support requests via Zendesk within SLA, including high-severity urgent cases Document and record all activity and communication with customers in accordance to both internal and external security standards Attend weekly/bi-weekly product engineering meetings to discuss issues pertinent to support Collaborate with engineers, sales engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer debugging calls Contribute to product documentation, customer knowledge base, and best practices guides Continuously improve process and tools for normal, repetitive support tasks Periodic on-call rotation for Secure Backline Tickets/Escalations/On-call Support for Sev1/Sev0s : The Backline team is not necessarily an escalation team but will help out with technical escalations as needed instead of handling all commercial escalations like most of the traditional escalation teams. Backline needs to help out with any complex tickets where the troubleshooting methods are exhausted OR Core TSEs needs a second set of eyes to work on complex issues Mentoring: All new hires will be initially onboarded by the Backline team and involve a team member from the Core team based on the new hire’s requirements. Weekly 1-1s will be scheduled with the new hire and will focus on making them comfortable, familiar with the workflows/processes, and providing technical assistance as needed. Milestones will be reviewed and guidance will be provided to help overcome any roadblocks in meeting them Training/Release readiness: Work on delivering one training per month as a team goal and also work with the team on “Bring Your Questions” sessions and drive them effectively. Also, assist on release readiness planning and deliverables. Knowledge Sharing: Work on SOP/Troubleshooting guides/Restoration procedures that would help reduce MTTR. Tooling: Reproductions/Adoption of Tool/Scripts needs to be built by Backline or work with the QTI team on it. Interface with Engineering: Able to represent Vault team with engineering on escalations, bug triage and development sync meetings etc. Process improvement: Improve processes for Vault team to reduce MTTR and also to enable team with reduction in blockers for efficiency. Communication: Able to deliver global communication on Known issue alerts and work closely with other regions on initiatives. Continuous self technical improvement that will enhance competency levels that also include certifications. 30 Days Provision and bootstrap a Vault cluster without assistance. Holistic understanding of Vault/Vault Enterprise and the interaction with other products within the Hashicorp Product Suite. Begin preparation for the Vault Certification Exam. Complete the Vault Certification Exam 60 Days Ride along on 1-2 live customer debugging calls Effectively triage and respond to all severity inquiries independently. Contribute to Support 1 Knowledge Base articles. Complete 10 Support Tickets with the guidance of more senior team members. Effectively triage customer support tickets and understand the difficulty of tickets being submitted. Begin working on Sev 2 tickets towards the end of the first 60 days. 90 Days Respond to Sev 1/production down issues with minimal assistance. Independently find points of error and identify root cause by examining log files. Create ongoing KB articles that will benefit all customers, 1 article per month. Meet performance goals set by management for ticket closure per month, SLA, and CSAT. Start preparing for Vault Professional Certification and try to acquire it within the probation period. You may be a good fit for our team if you have: 6+ years of DevOps Engineering, Software Engineering, or System Administration experience. 3+ years of experience in product support engineering. Strong customer management skills and enterprise-level support experience. Experience with scripting tools of choice to help automate the reproduction environments (E.g. Bash or Terraform) Ability to read complex code for troubleshooting and familiarity with Github. Experience with REST APIs and command line tools. (E.g. Postman, Shell etc.) Experience in troubleshooting and resolving urgent, high-visibility technical problems in alignment with internal processes. Proficient in working within Linux-based environments. Experience in authentication protocols such as OIDC , LDAP , AD and Kerberos etc. Experience with Cloud providers (AWS, Azure, GCP) & cloud native landscapes Basic understanding of RDB & no-SQL type databases Security inclined with an interest in identity, access & secrets management. Experience in basic network troubleshooting and commands. Strong understanding of Docker and Kubernetes. Good understanding of SSL/TLS and OpenSSH. Good understanding of Linux environment and commands for effective troubleshooting and log analysis. Experience with Vault Enterprise is a huge plus. Experience with GoLang is preferred. Certification in HashiCorp Vault Associate or equivalent knowledge would be a plus. Administrator level certification in Azure , Aws , GCP or Kubernetes would be a plus. Well organized, zeal to learn, excellent work ethic, attention to detail, self driven and motivated with the ability to deliver technical sessions whenever there is a need. Strong written and verbal communication skills. (Technical writing experience is a plus). Bachelor’s degree in Computer Science 'or' IT, Technical Writing, or equivalent professional experience. HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. “HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement .” Show more Show less

About the role Refer you will be responsible section You will be responsible for As a System Engineer 1 · Hands on Experience in designing and building technology specific System architecture including the DR · Specialise on specific infrastructure as a member of a technical team. · Focus on all work being high quality as a priority to avoid rework and ensure delivery is right first time. · Develop changes to both internal and 3rd party Infrastructure components to meet a delivery need. I follow established practices and guidance using the latest tools and techniques. · Operate existing infrastructure and resolve issues using existing procedures my knowledge and the knowledge of those around me. · Identify opportunities to automate work and deliver against them. · Assist Software Development Engineers in how they use infrastructure offerings Skills relevant for this job : Middleware Platform Administration: · Deep technical knowledge in Biztalk ;RTI ;SFG; Ab Initio; kafka; Azure & Hadoop Administration ( capacity planning troubleshooting performance optimisation deployment & management of application · Very good experience with system automation and deployment tools (Chef Puppet Ansible) · Very good understanding of Unix /Linux command Shell scripting & power shell scripting · Deep technical knowledge of networking (VPN subnet firewall SSH GTM LTM etc.) · Technical knowledge of modern build tools like Jenkins Ant · Deep Technical knowledge in architecting designing and integrating new solutions in a large scale enterprise of highly distributed applications (i.e. having an architectural sense for ensuring availability reliability maintainability scalability etc.) · Technical knowledge on working of virtual machine & Physical machine · Deep technical knowledge on Hardware configurations and setup like racks disk topology RAID etc. · Sound knowledge on back up and restoration using Veeam or networker You will need Refer you will be responsible section Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Show more Show less

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP based cloud nodes. Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Minimum 1 certification on any Firewall (FortiGate/Juniper SRX/A10) Minimum 1 certification on any Router (CCNA/CCNP/JNCIP) Good Communication & trouble-shooting skills. 8-16 years of relevant in IP Domain and virtualization technologies. Show more Show less

Job Title: Database Administrator/Developer Experience: 3+ years Location: Noida (Work from Office) Requirements & Responsibilities: Minimum 3 years of experience as a DBA or in a related role. Proficient in database technologies with a specific understanding of RDBMS like PostgreSQL, MySQL, and NoSQL data stores such as HBase, MongoDB, etc. Install, configure, and maintain the performance of database servers — both relational and non-relational. Develop and implement processes for optimizing database security and integrity. Set and enforce database standards, policies, and procedures. Manage database access and permissions. Perform regular database backups and ensure data restoration strategies are in place. Monitor and tune database performance for high availability and efficiency. Install, upgrade, and manage database tools and applications. Diagnose and troubleshoot database issues and performance bottlenecks. Research, recommend, and implement emerging database technologies. Create and maintain database reports, dashboards, and visualizations. Automate recurring database tasks to improve operational efficiency. Strong command of SQL and familiarity with SQL Server tools. Advanced knowledge of database security, backup and recovery techniques, and performance monitoring standards. Sound understanding of relational and dimensional data modeling. Proficient in PowerShell and Unix Shell scripting. Impeccable attention to detail. Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field (B.E. / B.Tech / MCA) Show more Show less

Company Description GLOBE AUTOMOBILES PRIVATE LIMITED is based in New Delhi, India. Specializing in automotive services, the company is strategically located at L-1/18 GF Hauz Khas Enclave, Hauz Khas. GLOBE AUTOMOBILES has developed a strong reputation for quality service and customer satisfaction. Known for its expertise in the field, the company is a key player in the automotive service industry. Role Description This is a full-time, on-site role based in Ludhiana for a Bodyshop Technician. The Bodyshop Technician will be responsible for performing various vehicle body repair and restoration tasks. Day-to-day activities include inspecting damaged vehicles, estimating repair costs, welding, sanding, painting, and aligning vehicle structures. The role requires maintaining high standards of workmanship and ensuring customer satisfaction through quality repairs. Qualifications Experience in vehicle body repair, welding, and painting Keen eye for detail and strong problem-solving skills Ability to work with various tools and equipment Strong time management and organizational skills Excellent communication and customer service skills Ability to work independently and as part of a team Relevant certification or diploma in automotive technology or related field is a plus Show more Show less

Company Description In 2017, Haveli Dharampura won the UNESCO Asia-Pacific Award for Cultural Restoration for its preservation of a 19th-century residence in Old Delhi. The Haveli, now a boutique hotel and restaurant, features 26 guest rooms named after the Gates or Markets of Old Delhi. The restaurant 'Lakhori' highlights the historic Lakhori Bricks from the Mughal period. Located in Delhi, India, visit www.havelidharampura.com. Role Description This is a full-time on-site role for a Reservations Executive at Haveli Dharampura in Delhi, India. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing exceptional customer service, and contributing to sales activities. Qualifications Communication and Customer Service skills Experience in Reservations and Sales Demonstrated ability to exceed customer satisfaction metrics Strong attention to detail and organizational skills Knowledge of the hospitality industry and hotel operations Fluency in multiple languages is a plus Previous experience in a similar role is preferred Show more Show less

Location: Bangalore - Karnataka, India - EOIZ Industrial Area Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T4(A) Job ID: R-43488-2025 Description & Requirements Introduction: A Career at HARMAN Digital Transformation Solutions (DTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility Empower companies to create new digital business models, enter new markets, and improve customer experiences About the Role : We are looking for an experienced Oracle Apps DBA with expertise in managing Oracle Databases and associated applications such as Oracle E-Business Suite (EBS) or WebLogic. Experience with Oracle Cloud Infrastructure (OCI) is an added advantage. The candidate should have strong troubleshooting skills, performance tuning experience, and the ability to manage database and application environments efficiently. This role is ideal for a highly motivated and detail-oriented Oracle DBA who thrives in a fast-paced environment, ensuring database stability, security, and scalability across on-premises and cloud environments What You Will Do : Install, configure, and administer Oracle Databases and Oracle EBS/WebLogic applications . Perform database upgrades, patching, and maintenance to ensure system stability and security. Manage database backups, recovery, and disaster recovery planning. Monitor database and application performance, identifying and resolving bottlenecks. Configure and manage WebLogic Server for application deployments. Work on OCI-based database management , including provisioning, backup strategies, and cloud migrations (if applicable). Implement security best practices , including user access control and data protection measures. Collaborate with developers, system administrators, and business teams to optimize application performance. Troubleshoot and resolve production issues related to databases and applications. Document processes, configurations, and troubleshooting guides for ongoing support. What You Need : 8-12 years Strong experience as an Oracle Apps DBA managing Oracle Databases (11g/12c/19c). Hands-on experience with Oracle E-Business Suite (EBS) or WebLogic Server administration. Expertise in backup & recovery (RMAN), cloning, patching, and performance tuning. Experience with database upgrades and migrations. Knowledge of SQL, PL/SQL, and shell scripting for automation. Familiarity with high availability solutions like RAC, Data Guard, and ASM. Experience in Oracle Cloud Infrastructure (OCI) is a plus. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. L3 Support Skills: Advanced troubleshooting of complex database performance issues. Root cause analysis (RCA) and incident resolution. Handling major incidents, escalations, and service restoration. Automating administrative tasks using PowerShell, T-SQL, and SQL Agent Jobs . Professional Attributes Strong Analytical Skills: Ability to analyze service performance data, identify improvement opportunities, and make data-driven decisions. Excellent Communication and Interpersonal Skills: Effective collaboration with stakeholders at all levels, ensuring clear and concise communication. Documentation Proficiency: Ability to develop clear, concise, and impactful documentation for SLAs, service reports, and operational procedures. Behavioral Attributes Adequate understanding of infrastructure and cloud service delivery management with 8-12 years of experience in a similar capacity. Demonstrated ability to work closely with Individual Tower Leads in Azure and the Program Delivery Manager to ensure seamless service delivery. Educational Background and Certifications: Minimum education: Graduate in Engineering or Computer applications Oracle Certified Professional (OCP) – Oracle Database Administrator. Experience in cloud migrations (OCI/AWS/Azure). Exposure to DevOps practices and automation tools. ITIL Foundation What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University’s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. “Be Brilliant” employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Noida,Uttar Pradesh,India Job ID 768869 Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. Enhance and propel recovery processes. Create, preserve, and augment automated Service Delivery methodologies. Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. Subscriber data management Security. Lifecycle Management. Identity And Access Management. 5G Core Architecture. Troubleshooting skills. Network Performance. Database Management Systems. MSTOP Multi Vendor Support. Work Level Agreement (WLA) and Service Level Agreement (SLA). Customer Experience. ITIL Framework. What happens once you apply?

New Delhi, India Trending Job Info Job Identification 27189 Posting Date 06/16/2025, 09:41 AM Apply Before 06/30/2025, 03:59 PM Job Schedule Full time Locations New Delhi, India Agency UNDP Grade NB2 Vacancy Type National Personnel Service Agreement Practice Area Effectiveness Bureau Regional Bureau for Asia and the Pacific Contract Duration 1 Year with Possibility for extension Education & Work Experience Bachelor's Degree - 2 year(s) experience OR High School certificate- 5 year(s) experience Required Languages Fluency in English and Hindi is required Vacancy Timeline 2 Weeks Job Description Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment. Job Purpose And Scope Of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties And Responsibilities Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, And User Training Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, And Automation Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education Requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Similar Jobs Show more Show less

Location : Vadodara / Ahmedabad. Job Type : Full Time / Onsite. Department : IT Infrastructure. Shift : Rotational Shift. Experience : 13-18 Years. Company Profile SI2 Technologies is a strategic Enterprise Solutions and IT Infrastructure Management service provider company. As a specialist in delivering business transformation through IT, Infrastructure, and Consulting, we partner with our customers to help them drive positive and upscaled outcomes. One of the many ways that we aim to keep providing you with the best possible service is our continued investment in education and the growth of our people. We hire highly skilled professionals and continually train and keep them updated in the latest technologies. Must Have Skills Expertise on ADDS/DNS/DHCP/GPO/Performance tuning, VMware Infra Management, Backup Administration. Good To Have Skills : CommVault Backup Management, Exchange Server Management, Logic Monitor, Box. Skills Windows Expert preferably on Windows Server, VMware, Citrix Infra, Nutanix platform. Adhere best practices of ITIL. Expertise in DNS, DHCP, DFS and Active Directory. Advance windows OS installation, configuration and troubleshooting. Good knowledge of OS performance fine tunning. Share Permission management and migration of Shares. Patch, Vulnerability and remediation Management. Knowledge of monitoring & Management tools like logic Monitor, VCenter, SolarWinds etc. Functional Knowledge of SCCM. Hands-On experience on storage and multipathing. Advance Microsoft cluster configuration, Management and troubleshooting. VMWare Virtualization configuration, management & troubleshooting issues for performance. Hands-On experience of Citrix VDI environment. Working knowledge of Backup and restoration solution (Commvault Preferred). Certificate Management. Co-ordinate with Vendors. Physical RAID configuration and troubleshooting. Good Knowledge of MSSQL and troubleshooting between OS and database. Working Knowledge of ITSM tools. (Service Now Preferred). Cross platform awareness. Roles & Responsibilities Carry out the complex level of troubleshooting on Windows Server OS. Participate in Change Management meetings, Review Technical designs. Sync up with Management, Prepare reports and capacity planning. Train/Monitor L1/L2 teams, Handle Major Incidents. Timely update of INC/RITM and providing RCA within SLA. Timely execution of Change requests as scheduled. Designing, and implementation of Server Infrastructure. Working with Vendors Support to mitigate the issue. performance analysis of data using monitoring Tool. Identify and Analyse performance improvement areas and prepare detailed plan for execution. Carry out OS, application and firmware upgrades as and when required. Implementation of solutions as per Scope defined. Work towards automation of everyday repeated tasks. Troubleshoot VDI issues. Work on problem ticket, identify root cause, prepare and review RCA documents. Manage and troubleshoot Virtualization Platforms. Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving overall customer experience. Should work towards enhancement of his skill set on a continual basis. Coordinate with Onsite team for : B.Tech/B.Computers/IT, Graduation/PG in Computers/IT. Certifications : MCSE, VCA/VCP, ITIL (ref:hirist.tech) Show more Show less

Elevator Technician to install, maintain, repair, and inspect elevator systems and related equipment. The ideal candidate should have strong mechanical and electrical knowledge, troubleshooting ability, and experience in handling modern elevator control panels and safety protocols. Key Responsibilities: Troubleshooting & Repair: Diagnose and fix faults in elevator systems including motor failures, signal issues, and safety circuit breakdowns. Respond to breakdowns promptly and ensure safe and quick restoration. Testing & Inspection: Conduct regular safety checks and compliance testing as per local regulations. Ensure 100% floor leveling, smooth operation, and safety system functionality. Requirements: Education: ITI/Diploma in Electrical/Mechanical Engineering or relevant trade. Experience: 2+ years of experience in elevator installation and maintenance. Technical Skills:Knowledge of electrical circuits, V3F Drives, ARD systems, and down collective panels.

Role job Title: Site Engineer (Civil) - MES Varanasi Cantt Phulwaria , Project location: Varanasi Cantt, Phulwaria, Uttar Pradesh (Local candidates highly preferred) Magadh Consultant is a dynamic and growing civil construction company with a proven track record of successfully executing critical infrastructure projects for the Military Engineer Services (MES). We are committed to delivering high-quality solutions with an emphasis on safety, efficiency, and adherence to stringent standards. We value our team members and provide a supportive environment for professional growth. Project Overview:We are currently seeking a highly motivated and experienced Site Engineer for our ongoing MES project in Varanasi Cantt, Phulwaria. This project involves a diverse scope of work including:Specialized Renovation of 38 Washrooms: Comprehensive civil works for modernizing and upgrading numerous washroom facilities.Laying of DI (Ductile Iron) Pipes with Sump Construction: Execution of water supply infrastructure, including trenching, laying and jointing of DI pipes, and construction of sumps.Repair and Rehabilitation of 3 Overhead Water Tanks: Restoration and structural repair of existing overhead water storage tanks. Job Summary:The Site Engineer will be responsible for the day-to-day on-site management and supervision of civil construction activities, ensuring the project is executed in accordance with drawings, specifications, quality standards, safety regulations, and project timelines. This role requires strong technical knowledge, excellent organizational skills, and the ability to effectively manage resources and coordinate with various stakeholders.Key Responsibilities:Site Supervision & Execution:Oversee and manage all civil construction activities on site, specifically for washroom renovation, DI pipe laying, sump construction, and overhead water tank repair.Ensure all work is carried out as per approved drawings, specifications, quality plans, and MES guidelines.Monitor the progress of work, identify potential delays, and implement corrective actions to ensure timely completion.Conduct regular site inspections to ensure compliance with safety protocols, quality standards, and environmental regulations.Quality Control & Assurance:Implement and enforce quality control procedures to ensure materials and workmanship meet required standards.Conduct necessary quality checks and tests on materials and completed works.Prepare and maintain detailed quality records, inspection reports, and test results.Resource Management:Efficiently manage and allocate labor, machinery, and materials on site.Coordinate with procurement for timely delivery of materials to avoid disruptions.Monitor material consumption and wastage, implementing measures for optimization.Coordination & Communication:Liaise effectively with the MES authorities, subcontractors, and labor force.Provide technical guidance and support to the site team.Prepare daily, weekly, and monthly progress reports, site diaries, and other necessary documentation.Address and resolve site-related issues and challenges promptly.Safety & Compliance:Ensure strict adherence to all safety regulations, procedures, and best practices on site.Conduct regular safety briefings and promote a safety-conscious culture among all personnel.Report any incidents or near misses and participate in investigations.Qualifications & Experience:Bachelor's Degree/Diploma in Civil Engineering from a recognized institution.Minimum of two years of proven experience as a Site Engineer in civil construction projects, preferably with exposure to MES projects.Demonstrable experience in:Building renovation/finishing works (especially for washrooms).Water supply projects, including DI pipe laying, jointing, and testing.Construction of RCC sumps/water retaining structures.Repair and rehabilitation of concrete/overhead water tanks.Strong understanding of civil engineering principles, construction methods, materials, and relevant Indian Standards.Knowledge of safety regulations and quality control procedures in construction.Proficiency in interpreting engineering drawings, blueprints, and specifications.Excellent communication, interpersonal, and leadership skills.Ability to work independently and as part of a team in a dynamic environment.Must be a local individual from Varanasi or surrounding areas, with good understanding of the local working environment and resources. Why Join? Opportunity to work on impactful MES projects that contribute to national development.A collaborative and supportive work environment.Scope for professional growth and skill development.Competitive salary and benefits package.To Apply:Interested candidates are invited to send their updated resume to abhaykumarbds@gmail.com with the subject line "Site Engineer - MES Varanasi Project".

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less