1. Job Title: Receptionist2. Job Responsibilities: Greeting Visitors: Welcome visitors, clients, or guests and ensure they are properly checked in. May direct them to the correct department or individual. Answering Phones: Respond to phone calls, route calls to the appropriate department or person, and take messages when necessary. Handling Inquiries: Provide information to callers or visitors about the company’s services, products, or general inquiries. Scheduling Appointments: Manage appointment bookings, maintain appointment calendars, and ensure that there are no scheduling conflicts. Administrative Support: Perform general office tasks such as filing, data entry, mail distribution, and photocopying. Managing Mail: Sort and distribute incoming mail and packages, prepare outgoing mail, and manage courier services. Maintaining Reception Area: Ensure the front desk area is neat, organized, and presentable. This includes managing the cleanliness and appearance of waiting areas. Customer Service: Act as the first point of contact for customers and visitors, providing a welcoming and professional experience. Managing Deliveries: Track and sign for deliveries, and ensure packages are distributed correctly within the office or building. Handling Payments: In some organizations, receptionists may assist with invoicing or take payments for services or products. 3. Skills Required: Communication Skills: Clear verbal and written communication, including telephone etiquette. Interpersonal Skills: Ability to engage with people in a friendly and professional manner, both in person and over the phone. Organizational Skills: Manage schedules, appointments, and multiple tasks effectively. Multitasking: Handle multiple duties and interruptions in a fast-paced environment. Customer Service Orientation: Prioritize client or guest satisfaction and maintain a calm, positive demeanor. Tech-Savvy: Familiarity with office equipment (phones, fax machines, printers) and software tools (word processors, spreadsheets, CRM systems). Time Management: Ability to prioritize and manage time effectively, especially during peak periods. Attention to Detail: Ensure accuracy in scheduling, data entry, and message-taking. 4. Qualifications: Education: A high school diploma or equivalent is typically required; a degree in business administration or related field can be advantageous. Experience: Prior experience in customer service, administrative support, or front office roles can be beneficial but is often not a strict requirement. Certifications: While not always necessary, certifications in office administration, customer service, or similar areas can enhance employability. 5. Work Environment: Office Setting: Receptionists usually work in corporate offices, healthcare facilities, hotels, government buildings, or retail environments. Work Hours: Depending on the business, this role could be full-time or part-time. Some may require evening or weekend shifts, particularly in hospitality or customer service settings. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
1. Job Title: Receptionist2. Job Responsibilities: Greeting Visitors: Welcome visitors, clients, or guests and ensure they are properly checked in. May direct them to the correct department or individual. Answering Phones: Respond to phone calls, route calls to the appropriate department or person, and take messages when necessary. Handling Inquiries: Provide information to callers or visitors about the company’s services, products, or general inquiries. Scheduling Appointments: Manage appointment bookings, maintain appointment calendars, and ensure that there are no scheduling conflicts. Administrative Support: Perform general office tasks such as filing, data entry, mail distribution, and photocopying. Managing Mail: Sort and distribute incoming mail and packages, prepare outgoing mail, and manage courier services. Maintaining Reception Area: Ensure the front desk area is neat, organized, and presentable. This includes managing the cleanliness and appearance of waiting areas. Customer Service: Act as the first point of contact for customers and visitors, providing a welcoming and professional experience. Managing Deliveries: Track and sign for deliveries, and ensure packages are distributed correctly within the office or building. Handling Payments: In some organizations, receptionists may assist with invoicing or take payments for services or products. 3. Skills Required: Communication Skills: Clear verbal and written communication, including telephone etiquette. Interpersonal Skills: Ability to engage with people in a friendly and professional manner, both in person and over the phone. Organizational Skills: Manage schedules, appointments, and multiple tasks effectively. Multitasking: Handle multiple duties and interruptions in a fast-paced environment. Customer Service Orientation: Prioritize client or guest satisfaction and maintain a calm, positive demeanor. Tech-Savvy: Familiarity with office equipment (phones, fax machines, printers) and software tools (word processors, spreadsheets, CRM systems). Time Management: Ability to prioritize and manage time effectively, especially during peak periods. Attention to Detail: Ensure accuracy in scheduling, data entry, and message-taking. 4. Qualifications: Education: A high school diploma or equivalent is typically required; a degree in business administration or related field can be advantageous. Experience: Prior experience in customer service, administrative support, or front office roles can be beneficial but is often not a strict requirement. Certifications: While not always necessary, certifications in office administration, customer service, or similar areas can enhance employability. 5. Work Environment: Office Setting: Receptionists usually work in corporate offices, healthcare facilities, hotels, government buildings, or retail environments. Work Hours: Depending on the business, this role could be full-time or part-time. Some may require evening or weekend shifts, particularly in hospitality or customer service settings. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person