Restaurant Supervisor

Role Overview: As a Restaurant Manager, you are responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, controlling costs, and maintaining compliance, all while striving to create a positive and efficient dining experience. Key Responsibilities: - Supervise and coordinate staff during all shifts. - Ensure smooth and efficient service, from seating to check-out. - Address and resolve customer issues promptly and professionally. - Maintain a clean and organized restaurant environment. - Implement and enforce restaurant policies and procedures. - Conduct regular inspections to ensure compliance with health and safety regulations. - Manage inventory and ensure adequate stock levels. - Hire, train, and evaluate staff. - Schedule staff effectively to meet business needs. - Motivate and coach staff to provide excellent customer service. - Address and resolve staff issues promptly and fairly. - Ensure all staff are following health and safety procedures. - Control costs and manage the restaurant's budget. - Monitor sales and expenses to ensure profitability. - Prepare and analyze financial reports. - Ensure all customers receive a positive dining experience. - Address and resolve customer complaints promptly and professionally. - Train staff on customer service standards. - Promote the restaurant and attract new customers. - Ensure the restaurant is in compliance with all relevant laws and regulations. - Maintain accurate records of all transactions and activities. - Stay up-to-date on industry trends and best practices. - Collaborate with owners and other managers to develop and implement strategies to improve the restaurant's performance. - Participate in community events and activities. - Maintain a positive and professional attitude. Qualification Required: - Previous experience in restaurant management or a related field. - Strong leadership and communication skills. - Excellent customer service skills. - Ability to work well under pressure and handle multiple tasks simultaneously. - Knowledge of health and safety regulations. - Familiarity with financial management and budgeting. - Flexibility to work day shifts and in-person at the restaurant location. Please note that interested candidates need to share their resume on anushiya.s@cielhr.com or contact 9843216432. (Note: No additional details of the company were provided in the job description.),