Restaurant Manager - Darjeeling & Gangtok

Job Description: Restaurant Manager

Company: Flurys Swiss Confectionery Pvt. Ltd.
Location: Gangtok & Darjeeling (2 vacancy)
Experience Required: Minimum 5 Years (currently working as Restaurant Manager)

About Flurys

Founded in 1927 on Kolkata’s iconic Park Street, Flurys is a legendary patisserie and café brand that has delighted generations with its fine confectionery, bakery products, and premium dining experience. With its expanding footprint across India, Flurys continues to be synonymous with heritage, quality, and exceptional hospitality.

Position Overview

We are seeking an experienced and dynamic Restaurant Manager to lead and manage day-to-day operations at our Gangtok and Darjeeling outlets. The ideal candidate should already be working in the same designation, with strong leadership abilities, a passion for hospitality, and proven expertise in delivering outstanding guest experiences while ensuring operational efficiency.

Key Responsibilities

Operational Management

• Oversee daily restaurant operations to ensure smooth functioning.
• Maintain high standards of service, food quality, hygiene, and customer satisfaction.
• Ensure compliance with company policies, FSSAI, and statutory regulations.

Team Leadership & Training

• Lead, motivate, and manage front-of-house and service teams.
• Recruit, train, and develop staff to deliver world-class service.
• Schedule staff shifts and optimize manpower utilization.

Customer Experience

• Build strong guest relations and ensure prompt resolution of complaints.
• Maintain a welcoming and premium dining atmosphere.
• Drive customer engagement and feedback initiatives.

Financial & Business Performance

• Manage restaurant budgets, P&L, and cost control measures.
• Monitor inventory, stock management, and vendor coordination.
• Achieve revenue targets and implement upselling strategies.

Brand & Standards

• Uphold Flurys brand values, service excellence, and presentation standards.
• Implement SOPs across service, billing, and guest handling.
• Coordinate with corporate office for promotional activities and campaigns.

Qualifications & Skills

• Graduate / Diploma in Hotel Management or Hospitality Management.
• Minimum 5 years of experience in F&B operations, with at least 2+ years as a Restaurant Manager (mandatory).
• Strong leadership, organizational, and decision-making skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of F&B service, restaurant operations, and P&L management.
• Hands-on experience with POS, billing, and reporting systems.
• Ability to work under pressure, handle diverse teams, and deliver consistent results.

What We Offer

• Competitive salary package.
• Opportunity to lead and represent a heritage F&B brand in premium hill locations.
• Career growth opportunities within Flurys’ expanding network.
• Supportive work culture with exposure to industry best practices.

Job Type: Full-time

Pay: From ₹40,000.00 per month

Work Location: In person