Restaurant Captain

COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)

TITLE:- JOB DISCRIPTION

DEPARTMENT:- FOOD & BAVERAGE SERVICE

POSITION:- CAPTAIN

DUTIES AND RESPONSIBILITIES:

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Stables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guest and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

REQUIREMENT SKILLS:

1) Good command in both spoken and written English.

2) Should have pleasing personality.

3) Excellent guest service skill.

4) Good knowledge of food and beverage service.

INTERESTED CANDIDATES CAN SHARE RESUME TO WHATSAPP: +91 8712178419

Job Type: Full-time

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 4 years (Preferred)

Language:

• English , Hindi , (Required)

Work Location: In person