Restaurant Captain

A restaurant captain is a key member of a restaurant's service team, responsible for overseeing dining room operations and ensuring a positive guest experience. They supervise waitstaff, manage guest interactions, coordinate with the kitchen, and maintain service standards. YouTube +3Here's a more detailed breakdown:Key Responsibilities:

• Supervising and Training Staff:Restaurant captains manage and guide the waitstaff, ensuring smooth service and adherence to restaurant procedures. They may also be involved in training new employees.
• Guest Service:They are responsible for greeting guests, addressing their needs, and resolving any issues or complaints to ensure guest satisfaction according to Indeed.
• Coordination with Kitchen:They relay orders accurately to the kitchen and bar staff, and ensure timely delivery of food and beverages.
• Maintaining Service Standards:Restaurant captains ensure the dining area is clean, organized, and well-stocked, and that service procedures are followed consistently.
• Inventory Management:They may assist with monitoring inventory levels and placing orders for food and beverage supplies according to Expertia AI.
• Handling Reservations and Seating:They may manage reservations and seating arrangements according to Expertia AI.
• Promoting a Positive Work Environment:They foster teamwork and communication among the service staff.

Essential Skills:

• Customer Service: Excellent communication, problem-solving, and conflict-resolution skills according to Indeed.
• Leadership: Ability to motivate and guide a team.
• Organizational Skills: Managing reservations, coordinating with the kitchen, and maintaining service standards.
• Product Knowledge: Familiarity with menus, ingredients, and restaurant procedures.
• Physical Stamina: Restaurant work can be physically demanding.
• Positive Attitude: A positive and engaging demeanor is crucial for guest interaction.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person