Restaurant Captain

The Restaurant Captain acts as the team leader on the restaurant floor, ensuring smooth day-to-day operations, excellent guest service, and coordination between service staff and the kitchen. The role demands strong leadership, attention to detail, and a passion for creating memorable dining experiences for guests.

Key Responsibilities:

• Supervise and guide service staff, ensuring company service standards are met.
• Welcome and interact with guests, addressing their needs and resolving complaints promptly.
• Ensure table settings, cleanliness, and restaurant ambiance meet Chaupati’s standards.
• Take and confirm reservations, manage seating arrangements, and coordinate with the host/hostess.
• Assist in taking orders and serving food and beverages during peak hours.
• Train and motivate team members, ensuring proper grooming, etiquette, and service knowledge.
• Monitor daily sales, assist in billing accuracy, and support cash/credit handling procedures.
• Coordinate with the kitchen team for smooth and timely service.
• Maintain stock levels of cutlery, crockery, linen, and other service items.
• Ensure compliance with hygiene, safety, and sanitation standards.

Qualifications & Skills:

• Minimum 2–3 years of experience in F&B service, preferably as a Captain or Senior Steward.
• Strong leadership and communication skills.
• Customer-oriented with problem-solving abilities.
• Knowledge of food, beverages, and service etiquette.
• Ability to work under pressure in a fast-paced environment.
• Diploma/Degree in Hotel Management or equivalent preferred.

Compensation & Benefits:

• Competitive salary as per industry standards.
• Meals and uniforms provided.
• Staff accommodation (if applicable).
• Opportunity to grow within Chaupati Pvt. Ltd.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Language:

• English, Hindi (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person